Hollis T. Landrum

According to our database, Hollis T. Landrum authored at least 6 papers between 2004 and 2010.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2010

Using importance ratings to create an information service quality measure.

Hollis T. Landrum, Victor R. Prybutok, Daniel A. Peak, Hong Qin

Int. J. Serv. Stand., 2010

The moderating effect of occupation on the perception of information services quality and success.

Hollis T. Landrum, Victor R. Prybutok, Xiaoni Zhang

Comput. Ind. Eng., 2010

2009

Measuring IS System Service Quality with SERVQUAL: Users' Perceptions of Relative Importance of the Five SERVPERF Dimensions.

Hollis T. Landrum, Victor R. Prybutok, Xiaoni Zhang, Daniel A. Peak

Informing Sci. Int. J. an Emerg. Transdiscipl., 2009

2008

Examining the Merits of Usefulness Versus Use in an Information Service Quality and Information System Success Web-Based Model.

Hollis T. Landrum, Victor R. Prybutok, David Strutton, Xiaoni Zhang

Inf. Resour. Manag. J., 2008

2007

A comparison of Magal's service quality instrument with SERVPERF.

Hollis T. Landrum, Victor R. Prybutok, Xiaoni Zhang

Inf. Manag., 2007

2004

A service quality and success model for the information service industry.

Hollis T. Landrum, Victor R. Prybutok

Eur. J. Oper. Res., 2004