Jens Mehmann
Orcid: 0000-0003-2129-8953
According to our database1,
Jens Mehmann
authored at least 8 papers
between 2013 and 2023.
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Bibliography
2023
Deriving Trust-Supporting Design Knowledge for AI-Based Chatbots in Customer Service: A Use Case From the Automotive Industry.
J. Organ. Comput. Electron. Commer., October, 2023
Trust-Supporting Design Elements as Signals for AI-Based Chatbots in Customer Service: A Behavior-Based Explanatory Model.
Int. J. Serv. Sci. Manag. Eng. Technol., 2023
2022
AI-based Conversational Agents for Customer Service - A Study of Customer Service Representative' Perceptions Using TAM 2.
Proceedings of the WI for Grand Challenges, 2022
2016
Process reengineering by using the 4PL approach: A case study on transportation processing in the agricultural bulk logistics sector.
Bus. Process. Manag. J., 2016
2015
Adoption of Fourth Party Logistics in the Sector of German Agricultural Bulk Logistics - A Technology-Organization-Environment Framework Approach.
Proceedings of the Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik, 2015
A Fourth Party Logistics Provider within an Inter-Organizational Network: An explorative Study with the Example of the Agricultural Bulk Logistics Industry.
Proceedings of the 21st Americas Conference on Information Systems, 2015
2014
A Conceptual Framework of a Decision Support System for Operational Dispatching of Agricultural Bulk Goods - An Agent-Based Approach.
Proceedings of the Multiagent System Technologies - 12th German Conference, 2014
2013
Eine 4PL-Plattform zur Unterstützung der Nacherntelogistik - Eine Anforderungsanalyse.
Proceedings of the Massendatenmanagement in der Agrar- und Ernährungswirtschaft, Erhebung - Verarbeitung - Nutzung, Referate der 33. GIL-Jahrestagung, 20., 2013