José Ricardo Cereja

According to our database, José Ricardo Cereja authored at least 2 papers between 2015 and 2018.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2018

Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil.

José Ricardo Cereja, Flávia Maria Santoro, Elena Gorbacheva, Martin Matzner

Proceedings of the Business Process Management Cases, 2018

2015

Um Método Para Identificar Variabilidade em Processos Intensivos em Conhecimento [A Method to Identify Variability in Knowledge Intensive Processes].

Anderson S. do Nascimento, Flávia Maria Santoro, José Ricardo Cereja

Proceedings of the annual conference on Brazilian Symposium on Information Systems, 2015