Flávia Maria Santoro

According to our database1, Flávia Maria Santoro authored at least 174 papers between 2000 and 2022.

Collaborative distances:
  • Dijkstra number2 of four.
  • Erdős number3 of four.

Timeline

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Bibliography

2022
A domain ontology on cascading effects in critical infrastructures based on a systematic literature review.
Int. J. Crit. Infrastructures, 2022

BPMN pra GERAL: a framework to translate BPMN to a citizen language.
Bus. Process. Manag. J., 2022

ERP Projects in Organizations with Low Maturity in BPM: A Collaborative Approach to Understanding Changes to Come.
Proceedings of the 24th International Conference on Enterprise Information Systems, 2022

2021
Seven Paradoxes of Business Process Management in a Hyper-Connected World.
Bus. Inf. Syst. Eng., 2021

Ethics: What is the Research Scenario in the Brazilian Symposium SBQS?
Proceedings of the SBQS '21: XX Brazilian Symposium on Software Quality, Virtual Event, Brazil, November 8, 2021

Ethics: What is the Research Scenario in the Brazilian Symposium IHC?
Proceedings of the IHC '21: XX Brazilian Symposium on Human Factors in Computing Systems, 2021

Uma arquitetura de sistema de informação multiagente orientada a processos.
Proceedings of the 24th Iberoamerican Conference on Software Engineering, 2021

A Taxonomy for Digital Technology.
Proceedings of the 27th Americas Conference on Information Systems, 2021

2020
IT Incident Solving Domain Experiment on Business Process Failure Prediction.
J. Inf. Data Manag., 2020

An Ontology for BPM in Digital Transformation and Innovation.
Int. J. Inf. Syst. Model. Des., 2020

Implementation of Aspect-oriented Business Process Models with Web Services.
Bus. Inf. Syst. Eng., 2020

Context-Aware Process Performance Indicator Prediction.
IEEE Access, 2020

Governance of Platform Ecosystems - Designing Understandable Processes for Digital High Street Retail.
Proceedings of the Entwicklungen, 2020

BPMN pra GERAL, business process models in a citizen language.
Proceedings of the SBSI'20: XVI Brazilian Symposium on Information Systems, 2020

Digital Transformation and Business Process Innovation: A Car Rental Company Case Study.
Proceedings of the Business Process Management Forum, 2020

2019
Measuring Performance in Knowledge-intensive Processes.
ACM Trans. Internet Techn., 2019

KiPN: a visual notation for knowledge-intensive processes.
Int. J. Bus. Process. Integr. Manag., 2019

Privacy and Transparency within the 4IR: Two faces of the same coin.
Proceedings of the Companion of The 2019 World Wide Web Conference, 2019

Assessing IT Business Value using Catalogues.
Proceedings of the 21st IEEE Conference on Business Informatics, 2019

A Case Study of Process Mining in Auditing.
Proceedings of the XV Brazilian Symposium on Information Systems, 2019

Digital Innovation and Transformation: a Quasi-Systematic Literature Review.
Proceedings of the Information Systems Development: Information Systems Beyond 2020, 2019

DCR-KiPN a Hybrid Modeling Approach for Knowledge-Intensive Processes.
Proceedings of the Conceptual Modeling - 38th International Conference, 2019

A Reference Model for Digital Transformation and Innovation.
Proceedings of the 23rd IEEE International Enterprise Distributed Object Computing Conference, 2019

Epos: The Hero's Journey in organizations through Group Storytelling.
Proceedings of the 23rd IEEE International Conference on Computer Supported Cooperative Work in Design, 2019

Supporting the Analysis of IT Business Value Using Catalogues.
Proceedings of the 25th Americas Conference on Information Systems, 2019

2018
Real-Time Process Adaptation: A Context-Aware Replanning Approach.
IEEE Trans. Syst. Man Cybern. Syst., 2018

Automatic Validation of Knowledge-intensive Process Models through Alloy.
Proceedings of the XIV Brazilian Symposium on Information Systems, 2018

Context-Aware Predictive Process Monitoring: The Impact of News Sentiment.
Proceedings of the On the Move to Meaningful Internet Systems. OTM 2018 Conferences, 2018

Speech Acts Featuring Decisions in Knowledge-Intensive Processes.
Proceedings of the On the Move to Meaningful Internet Systems. OTM 2018 Conferences, 2018

Aplicação da Teoria de Múltiplos Níveis para a Modelagem de Processos Intensivos em Conhecimento(Applying Multi Level Theory for Modeling Knowledge-intensive Processes).
Proceedings of the XI Seminar on Ontology Research in Brazil and II Doctoral and Masters Consortium on Ontologies, 2018

MyMemory: an ontology for privacy protection in external digital memories.
Proceedings of the 24th Americas Conference on Information Systems, 2018

Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil.
Proceedings of the Business Process Management Cases, 2018

2017
Digital group storytelling in knowledge management: lessons learned in online tutoring.
Int. J. Web Eng. Technol., 2017

Automating the identification of opportunities for business process improvement patterns application.
Int. J. Bus. Process. Integr. Manag., 2017

Evolving Oryx into an aspect-oriented business process modelling tool.
Int. J. Bus. Process. Integr. Manag., 2017

Memory and Privacy in The Entire History of You.
Proceedings of the Re-coding Black Mirror 2017 Workshop co-located with 16th International Semantic Web Conference (ISWC 2017), 2017

Mudança Organizacional Dirigida a Melhoria de Processos de Software: Um Mapeamento Sistemático.
Proceedings of the 16th Brazilian Symposium on Software Quality, 2017

Applying Multi-Level Typing to Model Knowledge-Intensive Processes.
Proceedings of the IX Seminar on Ontology Research in Brazil and I Doctoral and Masters Consortium on Ontologies, 2017

Semiotic Engineering to Define a Declarative Citizen Language.
Proceedings of the Human Interface and the Management of Information: Supporting Learning, Decision-Making and Collaboration, 2017

Constraint-Based Context Model for Business Process Integration in a Higher Education Domain.
Proceedings of the Modeling and Using Context, 2017

The Role of Context Within the Interactions of Knowledge Intensive Processes.
Proceedings of the Modeling and Using Context, 2017

Knowledge-intensive Process: A Research Framework.
Proceedings of the Business Process Management Workshops, 2017

Analysis of Knowledge-Intensive Processes Focused on the Communication Perspective.
Proceedings of the Business Process Management - 15th International Conference, 2017

AO-BPM 2.0: Aspect Oriented Business Process Modeling.
Proceedings of the Business Process Management Workshops, 2017

Discovering Business Rules in Knowledge-Intensive Processes Through Decision Mining: An Experimental Study.
Proceedings of the Business Process Management Workshops, 2017

Uncovering the Hidden Co-evolution in the Work History of Software Projects.
Proceedings of the Business Process Management - 15th International Conference, 2017

Information Technology in the Internet Era: Critical Theory Perspective.
Proceedings of the 23rd Americas Conference on Information Systems, 2017

Cyberspace: Towards an Ontology of the External Digital Contemporary Memory.
Proceedings of the 23rd Americas Conference on Information Systems, 2017

2016
Ownership relevance in aspect-oriented business process models.
Bus. Process. Manag. J., 2016

The quest for organizational flexibility: Driving changes in business processes through the identification of relevant context.
Bus. Process. Manag. J., 2016

Business Process Management - Don't Forget to Improve the Process!
Bus. Inf. Syst. Eng., 2016

Externalização do conhecimento através de Group Storytelling: um estudo de caso em tutoria online [Externalization of knowledge through Group Storytelling: a case study in online tutoring].
Proceedings of the XII Brazilian Symposium on Information Systems on Brazilian Symposium on Information Systems: Information Systems in the Cloud Computing Era, 2016

Knowledge Management in Distance Education: an Exploratory Case Study with Group Storytelling Approach.
Proceedings of the The 11th International Knowledge Management in Organizations Conference on The changing face of Knowledge Management Impacting Society, 2016

Using a Citizen Language in Public Process Models: The Case Study of a Brazilian University.
Proceedings of the Electronic Government and the Information Systems Perspective, 2016

Providing Semantics to Implement Aspects in BPM.
Proceedings of the Business Process Management Workshops, 2016

2015
KIPO: the knowledge-intensive process ontology.
Softw. Syst. Model., 2015

A method to infer the need to update situations in business process adaptation.
Comput. Ind., 2015

Toward using Business Process Intelligence to Support Incident Management Metrics Selection and Service Improvement.
Proceedings of the 27th International Conference on Software Engineering and Knowledge Engineering, 2015

Um Método Para Identificar Variabilidade em Processos Intensivos em Conhecimento [A Method to Identify Variability in Knowledge Intensive Processes].
Proceedings of the annual conference on Brazilian Symposium on Information Systems, 2015

Major Issues in Business Process Management: Key Concerns presented in Academy from a Brazilian Perspective.
Proceedings of the annual conference on Brazilian Symposium on Information Systems, 2015

Extração de Ontologias a partir de Histórias: um estudo exploratório em storytelling [Ontology Extraction from Stories: an exploratory study in storytelling].
Proceedings of the annual conference on Brazilian Symposium on Information Systems, 2015

Towards Aspects Identification in Business Process Through Process Mining.
Proceedings of the annual conference on Brazilian Symposium on Information Systems, 2015

Learning Ontology from Text: A Storytelling Exploratory Case Study.
Proceedings of the Knowledge Management in Organizations - 10th International Conference, 2015

Developing a Context Model of Process Variants for Business Process Integration.
Proceedings of the HCI in Business - Second International Conference, 2015

Towards a context-based representation of the dynamicity perspective in knowledge-intensive processes.
Proceedings of the 19th IEEE International Conference on Computer Supported Cooperative Work in Design, 2015

XCuteKIP: Support for Knowledge Intensive Process Activities.
Proceedings of the Collaboration and Technology - 21st International Conference, 2015

Context and Planning for Dynamic Adaptation in PAIS.
Proceedings of the Business Process Management Workshops - BPM 2015, 13th International Workshops, Innsbruck, Austria, August 31, 2015

Discovering Intentions and Desires Within Knowledge Intensive Processes.
Proceedings of the Business Process Management Workshops - BPM 2015, 13th International Workshops, Innsbruck, Austria, August 31, 2015

2014
A formal representation for context-aware business processes.
Comput. Ind., 2014

Exploring location-dependency in process modeling.
Bus. Process. Manag. J., 2014

Geração de Aplicações Situacionais a partir de Modelos de Processos de Negócio.
Proceedings of the 10th Brazilian Symposium on Information Systems, 2014

SOA Governance from an Enterprise Architecture Viewpoint.
Proceedings of the 10th Brazilian Symposium on Information Systems, 2014

Addressing Crosscutting Concerns in Enterprise Architecture.
Proceedings of the 18th IEEE International Enterprise Distributed Object Computing Conference Workshops and Demonstrations, 2014

Declarative Process Mining: Reducing Discovered Models Complexity by Pre-Processing Event Logs.
Proceedings of the Business Process Management - 12th International Conference, 2014

2013
Discovering collaborative knowledge-intensive processes through e-mail mining.
J. Netw. Comput. Appl., 2013

A case study on the representation of cognitive decision-making within business process.
Int. J. Inf. Decis. Sci., 2013

CASIA: Uma identificação de serviço com reconhecimento de contexto alinhada aos negócios.
Proceedings of the 9th Brazilian Symposium on Information Systems, 2013

Aprendendo Contexto para Adaptar Processo.
Proceedings of the 9th Brazilian Symposium on Information Systems, 2013

Gestão de Processos para o Gerenciamento de Redes de Circuitos Dinâmicos.
Proceedings of the 9th Brazilian Symposium on Information Systems, 2013

A notation for Knowledge-Intensive Processes.
Proceedings of the 2013 IEEE 17th International Conference on Computer Supported Cooperative Work in Design (CSCWD), 2013

Collaboration support for knowledge-intensive processes through a service-based approach.
Proceedings of the 2013 IEEE 17th International Conference on Computer Supported Cooperative Work in Design (CSCWD), 2013

Learning context to adapt business processes.
Proceedings of the 2013 IEEE 17th International Conference on Computer Supported Cooperative Work in Design (CSCWD), 2013

Evaluating KIPN for Modeling KIP.
Proceedings of the Business Process Management Workshops, 2013

Bringing Semantics to Aspect-Oriented Business Process Management.
Proceedings of the Business Process Management Workshops, 2013

2012
Aspect-oriented business process modeling: analyzing open issues.
Bus. Process. Manag. J., 2012

Um Método para Seleção de Padrões para Melhoria de Processos de Negócio.
Proceedings of the 8th Brazilian Symposium on Information Systems, 2012

Formalizando Contexto em Processos de Negócio.
Proceedings of the 8th Brazilian Symposium on Information Systems, 2012

Analysis of heuristics to identify crosscutting concerns in business process models.
Proceedings of the ACM Symposium on Applied Computing, 2012

Watch Out and Improve IT: Adapting COBIT 5.0 Framework Based on External Context Discovery.
Proceedings of the Knowledge Discovery, Knowledge Engineering and Knowledge Management, 2012

Improving Enterprise IT Governance and Management by Applying Competitive Intelligence and External Context Discovery on COBIT 5.0.
Proceedings of the KMIS 2012, 2012

eMail Mining: Knowledge intensive process discovery through e-mails.
Proceedings of the IEEE 16th International Conference on Computer Supported Cooperative Work in Design, 2012

Defining context in a business process collaborative elicitation approach.
Proceedings of the IEEE 16th International Conference on Computer Supported Cooperative Work in Design, 2012

Mediating process adaptation through a goal-oriented context-aware approach.
Proceedings of the IEEE 16th International Conference on Computer Supported Cooperative Work in Design, 2012

Formalizing the situation of a business process activity.
Proceedings of the IEEE 16th International Conference on Computer Supported Cooperative Work in Design, 2012

Towards characterizing Knowledge Intensive Processes.
Proceedings of the IEEE 16th International Conference on Computer Supported Cooperative Work in Design, 2012

A Proposal for Ownership Representation in the Context of Business Process Models.
Proceedings of the Enterprise, Business-Process and Information Systems Modeling, 2012

An Exploratory Study on Collaboratively Conceptualizing Knowledge Intensive Processes.
Proceedings of the Enterprise, Business-Process and Information Systems Modeling, 2012

Towards Knowledge-Intensive Processes Representation.
Proceedings of the Business Process Management Workshops, 2012

2011
Let Me Tell You a Story - On How to Build Process Models.
J. Univers. Comput. Sci., 2011

Service identification in aspect-oriented business process models.
Proceedings of the IEEE 6th International Symposium on Service Oriented System Engineering, 2011

Crosscutting concerns at enterprise architecture level.
Proceedings of the IEEE International Conference on Systems, 2011

Collaborative narratives for business rule elicitation.
Proceedings of the IEEE International Conference on Systems, 2011

Organização.
Proceedings of the 7th Brazilian Symposium on Information Systems, 2011

Apresentação.
Proceedings of the 7th Brazilian Symposium on Information Systems, 2011

Thinking Out of the Box: Discovering the Relevance of External Context to Business Processes.
Proceedings of the Knowledge Discovery, Knowledge Engineering and Knowledge Management, 2011

A Method for Discovering the Relevance of External Context Variables to Business Processes.
Proceedings of the KMIS 2011, 2011

Dynamic process adaptation: A context-aware approach.
Proceedings of the 2011 15th International Conference on Computer Supported Cooperative Work in Design, 2011

A collaborative mobile approach for business process elicitation.
Proceedings of the 2011 15th International Conference on Computer Supported Cooperative Work in Design, 2011

Using goals to identify aspects in business process models.
Proceedings of the 2011 international workshop on Early aspects, 2011

2010
Reflections on the modularity of business process models: The case for introducing the aspect-oriented paradigm.
Bus. Process. Manag. J., 2010

Acquiring knowledge on business processes from stakeholders' stories.
Adv. Eng. Informatics, 2010

A collaborative approach to compose training content.
Proceedings of the IEEE International Conference on Systems, 2010

Cognitive Decision-Making Process as Context Information.
Proceedings of the Bridging the Socio-technical Gap in Decision Support Systems, 2010

Context-based Process Line.
Proceedings of the ICEIS 2010 - Proceedings of the 12th International Conference on Enterprise Information Systems, Volume 3, ISAS, Funchal, Madeira, Portugal, June 8, 2010

Collaborative Business Process Elicitation through Group Storytelling.
Proceedings of the ICEIS 2010 - Proceedings of the 12th International Conference on Enterprise Information Systems, Volume 3, ISAS, Funchal, Madeira, Portugal, June 8, 2010

An Estimation Procedure to Determine the Effort Required to Model Business Processes.
Proceedings of the ICEIS 2010 - Proceedings of the 12th International Conference on Enterprise Information Systems, Volume 3, ISAS, Funchal, Madeira, Portugal, June 8, 2010

Team Composer: Assembling groups through social matching.
Proceedings of the 2010 14th International Conference on Computer Supported Cooperative Work in Design, 2010

A case study on designing business processes based on collaborative and mining approaches.
Proceedings of the 2010 14th International Conference on Computer Supported Cooperative Work in Design, 2010

An agent-based architecture for knowledge management in context-aware business processes.
Proceedings of the 2010 14th International Conference on Computer Supported Cooperative Work in Design, 2010

Designing training content through Group Storytelling.
Proceedings of the 2010 14th International Conference on Computer Supported Cooperative Work in Design, 2010

2009
Applying Reputation Mechanisms in Communities of Practice: A Case Study.
J. Univers. Comput. Sci., 2009

A context-based model for Knowledge Management embodied in work processes.
Inf. Sci., 2009

Modelo Mental como Informação de Contexto para apoio à Aprendizagem Organizacional.
Proceedings of the 5th Brazilian Symposium on Information Systems, 2009

Análise de interações nas Comunidades Virtuais de Software Livre.
Proceedings of the 5th Brazilian Symposium on Information Systems, 2009

Uso de Group Storytelling no Treinamento em Organizações.
Proceedings of the 5th Brazilian Symposium on Information Systems, 2009

Identificação de Serviços a partir da Modelagem de Processos de Negócio.
Proceedings of the 5th Brazilian Symposium on Information Systems, 2009

Structuring a process management center of excellence.
Proceedings of the 2009 ACM Symposium on Applied Computing (SAC), 2009

Enterprise Ontology Management - An Approach based on Information Architecture.
Proceedings of the ICEIS 2009, 2009

A trust-based recommender system for collaborative networks.
Proceedings of the 13th International Conference on Computers Supported Cooperative Work in Design, 2009

Business process mining from group stories.
Proceedings of the 13th International Conference on Computers Supported Cooperative Work in Design, 2009

A Social Matching Approach to Support Team Configuration.
Proceedings of the Groupware: Design, Implementation, and Use, 15th International Workshop, 2009

Discovering Business Rules through Process Mining.
Proceedings of the Enterprise, 2009

A Method for Service Identification from Business Process Models in a SOA Approach.
Proceedings of the Enterprise, 2009

2008
Towards Collaboration Maturity in Business Processes: An Exploratory Study in Oil Production Processes.
Inf. Syst. Manag., 2008

Dos processos de colaboração para as ferramentas: a abordagem de desenvolvimento do projeto CommunicaTEC.
Proceedings of the Companion Proceedings of the XIV Brazilian Symposium on Multimedia and the Web, 2008

Identificação de regras de negócio utilizando mineração de processos.
Proceedings of the Companion Proceedings of the XIV Brazilian Symposium on Multimedia and the Web, 2008

K2Chat: Uma Ferramenta de Bate-Papo com Suporte ao Registro e Indexacao das Sessoes.
Proceedings of the Simpósio Brasileiro de Sistemas Colaborativos, 2008

Avaliando o Risco da Divergencia e da Perda de Contexto em Groupware.
Proceedings of the Simpósio Brasileiro de Sistemas Colaborativos, 2008

Hipermidia Adaptativa para Aprendizado Colaborativo.
Proceedings of the Simpósio Brasileiro de Sistemas Colaborativos, 2008

Towards a Data Integration Approach Based on Business Process Models and Domain Ontologies.
Proceedings of the ICEIS 2008, 2008

Computer-supported collaborative learning in organizations: Improving the process through context.
Proceedings of the 12th International Conference on CSCW in Design, 2008

Tell us your process: A group storytelling approach to cooperative process modeling.
Proceedings of the 12th International Conference on CSCW in Design, 2008

Reputation model in communities of practice: A case study.
Proceedings of the 12th International Conference on CSCW in Design, 2008

2007
Capturing Context about Group Design Processes.
Proceedings of the 11th International Conference on Computer Supported Cooperative Work in Design, 2007

A Proposal for Recognizing Reputation within Communities of Practice.
Proceedings of the Computer Supported Cooperative Work in Design IV, 2007

Towards Reputation Systems applied to Communities of Practice.
Proceedings of the 11th International Conference on Computer Supported Cooperative Work in Design, 2007

A Practical Experience in Designing Business Processes to Improve Collaboration.
Proceedings of the Business Process Management Workshops, 2007

2006
Patterns for designing planning mechanisms in CSCL environments.
Int. J. Comput. Appl. Technol., 2006

Collaboration and knowledge sharing in network organizations.
Expert Syst. Appl., 2006

The Role of Shared Context in Group Storytelling.
Comput. Artif. Intell., 2006

Context Dynamics in Software Engineering Process.
Proceedings of the Computer Supported Cooperative Work in Design III, 2006

Influence of Context on Group Work Collaboration Level.
Proceedings of the 10th International Conference on CSCW in Design, 2006

Evaluation of Contextual Information Influence on Group Interaction.
Proceedings of the Computer Supported Cooperative Work in Design III, 2006

Context in Knowledge-Intensive Collaborative Work.
Proceedings of the 10th International Conference on CSCW in Design, 2006

Scoring Mechanisms to Encourage Participation in Communities of Practice.
Proceedings of the 10th International Conference on CSCW in Design, 2006

Considering Context Elements in Pre-Meeting Systems.
Proceedings of the 10th International Conference on CSCW in Design, 2006

2005
A Implantabilidade como Atributo de Qualidade do Software.
Proceedings of the 4th Brazilian Symposium on Software Quality, 2005

Tabulæ: Educational Groupware for Learning Geometry.
Proceedings of the 5th IEEE International Conference on Advanced Learning Technologies, 2005

Designing Support to Participation in Communities of Practice through Recommender Systems.
Proceedings of the 5th IEEE International Conference on Advanced Learning Technologies, 2005

Group Storytelling Approach to Collect Contextualized Shared Knowledge.
Proceedings of the 16th International Workshop on Database and Expert Systems Applications (DEXA 2005), 2005

Management of shared context dynamics in software design.
Proceedings of the Ninth International Conference on Computer Supported Cooperative Work in Design, 2005

Improving network organizations through collaborative support.
Proceedings of the Ninth International Conference on Computer Supported Cooperative Work in Design, 2005

TeamWorks: supporting and stimulating participation in communities of practice.
Proceedings of the Ninth International Conference on Computer Supported Cooperative Work in Design, 2005

Recommendation as a Mechanism to Induce Participation in Communities of Practice.
Proceedings of the Computer Supported Cooperative Work in Design II, 2005

Developing Shared Context Within Group Stories.
Proceedings of the Groupware: Design, Implementation, and Use, 11th International Workshop, 2005

2004
A conceptual framework for designing and conducting groupware evaluations.
Int. J. Comput. Appl. Technol., 2004

A Implantação de Sistemas de Informação Apoiada por Groupware.
Proceedings of the 1st Brazilian Symposium on Information Systems, 2004

Learning to Plan the Collaborative Design Process.
Proceedings of the Computer Supported Cooperative Work in Design I, 2004

Applying Group Storytelling in Knowledge Management.
Proceedings of the Groupware: Design, Implementation and Use: 10th International Workshop, 2004

2003
A Conceptual Framework for Analyzing the Use of Context in Groupware.
Proceedings of the Groupware: Design, Implementation, and Use, 9th International Workshop, 2003

Groupware Support for Cooperative Process Elicitation.
Proceedings of the Groupware: Design, Implementation, and Use, 9th International Workshop, 2003

2002
The CSCW Lab for Groupware Evaluation.
Proceedings of the Groupware: Design, Implementation and Use, 8th International Workshop, 2002

2000
CEPE: Cooperative Editor for Processes Elicitation.
Proceedings of the 33rd Annual Hawaii International Conference on System Sciences (HICSS-33), 2000

An Infrastructure to Support the Development of Collaborative Project-Based Learning Environments.
Proceedings of the 6th International Workshop on Groupware (CRIWG 2000), 2000


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