Kaining Yan

According to our database, Kaining Yan authored at least 2 papers between 2021 and 2023.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2023

Can Servitization Enhance Customer Loyalty? The Roles of Organizational IT, Social Media, and Service-Oriented Corporate Culture.

Gang Li, Kaining Yan, Zelong Wei, T. C. Edwin Cheng

IEEE Trans. Engineering Management, 2023

2021

Overcoming the Service Paradox by Leveraging Organizational Design and Cultural Factors: A Combined Configuration and Contingency Approach.

Kaining Yan, T. C. Edwin Cheng, Gang Li, Zelong Wei

IEEE Trans. Engineering Management, 2021