Karsten Kraume

According to our database, Karsten Kraume authored at least 5 papers between 2017 and 2021.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2021

Seven Paradoxes of Business Process Management in a Hyper-Connected World.

Daniel Beverungen, Joos C. A. M. Buijs, Jörg Becker, Claudio Di Ciccio, Wil M. P. van der Aalst, Christian Bartelheimer, Jan vom Brocke, Marco Comuzzi, Karsten Kraume, Henrik Leopold, Martin Matzner, Jan Mendling, Nadine Ogonek, Till Post, Manuel Resinas, Kate Revoredo, Adela del-Río-Ortega, Marcello La Rosa, Flávia Maria Santoro, Andreas Solti, Minseok Song, Armin Stein, Matthias Stierle, Verena Wolf

Bus. Inf. Syst. Eng., 2021

2019

Enhancing Traditional Recommender Systems via Social Communities.

Leschek Homann, Denis Mayr Lima Martins, Gottfried Vossen, Karsten Kraume

Vietnam. J. Comput. Sci., 2019

How a Global Customer Service Leader is Using a Reference Model to Structure Its Transformation While Remaining Fast and Agile.

Karsten Kraume, Klaus Voormanns, Jiaqing Zhong

Proceedings of the Art of Structuring, 2019

2017

Towards Efficient and Informative Omni-Channel Customer Relationship Management.

Matthias Carnein, Markus Heuchert, Leschek Homann, Heike Trautmann, Gottfried Vossen, Jörg Becker, Karsten Kraume

Proceedings of the Advances in Conceptual Modeling, 2017

Customer Service in Social Media: An Empirical Study of the Airline Industry.

Matthias Carnein, Leschek Homann, Heike Trautmann, Gottfried Vossen, Karsten Kraume

Proceedings of the Datenbanksysteme für Business, 2017