Katharina Klein

According to our database, Katharina Klein authored at least 1 paper in 2023.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of six.

2023

The impact of anthropomorphism on customer satisfaction in chatbot commerce: an experimental study in the food sector.

Katharina Klein, Luis F. Martinez

Electron. Commer. Res., December, 2023