Ko de Ruyter

According to our database1, Ko de Ruyter authored at least 9 papers between 1993 and 2016.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of five.

Timeline

Legend:

Book 
In proceedings 
Article 
PhD thesis 
Other 

Links

On csauthors.net:

Bibliography

2016
Untangling a Web of Lies: Exploring Automated Detection of Deception in Computer-Mediated Communication.
J. of Management Information Systems, 2016

2015
A Hierarchical Model of Virtual Experience and Its Influences on the Perceived Value and Loyalty of Customers.
Int. J. Electronic Commerce, 2015

2014
Take Their Word for It: The Symbolic Role of Linguistic Style Matches in User Communities.
MIS Quarterly, 2014

2008
Psychological safety and social support in groupware adoption: A multi-level assessment in education.
Computers & Education, 2008

B2C Advice on Complex Service Products via Video Calls: Explanations from Social Presence and Adaptive Structuration Theory.
Proceedings of the Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, 2008

2007
Multi-Channel Retailing and Customer Satisfaction: Implications for E-CRM.
IJEBR, 2007

2005
Antecedents and Consequences of Group Potency: A Study of Self-Managing Service Teams.
Management Science, 2005

2004
Adaptive versus Proactive Behavior in Service Recovery: The Role of Self-Managing Teams.
Decision Sciences, 2004

1993
Customer information systems: Approaching a new field in information systems from a new perspective.
Information & Management, 1993


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