Mateusz Dolata
Orcid: 0000-0002-2732-4465
According to our database1,
Mateusz Dolata
authored at least 56 papers
between 2012 and 2024.
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Bibliography
2024
Towards the Socio-Algorithmic Construction of Fairness: The Case of Automatic Price-Surging in Ride-Hailing.
Int. J. Hum. Comput. Interact., January, 2024
Talking to Multi-Party Conversational Agents in Advisory Services: Command-based vs. Conversational Interactions.
Proc. ACM Hum. Comput. Interact., 2024
What citizens experience and how omni-channel could help-insights from a building permit case.
Inf. Technol. People, 2024
Power of Language Automation: The Potential for Closing the Loop in Responding to Online Customer Feedback.
Proceedings of the 57th Hawaii International Conference on System Sciences, 2024
2023
Gov. Inf. Q., October, 2023
J. Manag. Inf. Syst., 2023
Algorithmic Management for Community Health Worker in Sub-Saharan Africa: Curse or Blessing?
Proceedings of the Human-Computer Interaction - INTERACT 2023 - 19th IFIP TC13 International Conference, York, UK, August 28, 2023
"Garbage In, Garbage Out": Mitigating Human Biases in Data Entry by Means of Artificial Intelligence.
Proceedings of the Human-Computer Interaction - INTERACT 2023 - 19th IFIP TC13 International Conference, York, UK, August 28, 2023
Data-Driven Governance in Crises: Topic Modelling for the Identification of Refugee Needs.
Proceedings of the 24th Annual International Conference on Digital Government Research, 2023
2022
Does Social Presence Increase Perceived Competence?: Evaluating Conversational Agents in Advice Giving Through a Video-Based Survey.
Proc. ACM Hum. Comput. Interact., 2022
Proceedings of the 43rd International Conference on Information Systems, 2022
Supporting Online Customer Feedback Management with Automatic Review Response Generation.
Proceedings of the 55th Hawaii International Conference on System Sciences, 2022
Form Follows Function: Designing For Tensions Of Conversational Agents In Service Encounters.
Proceedings of the 30th European Conference on Information Systems, 2022
Morphological Analysis for Design Science Research: The Case of Human-Drone Collaboration in Emergencies.
Proceedings of the Transdisciplinary Reach of Design Science Research, 2022
2021
Proceedings of the Engineering the Transformation of the Enterprise, 2021
2020
Advisory Service Support that Works: Enhancing Service Quality with a Mixed-reality System.
Proc. ACM Hum. Comput. Interact., 2020
Comput. Support. Cooperative Work., 2020
Studying with the Help of Digital Tutors: Design Aspects of Conversational Agents that Influence the Learning Process.
Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020
Facilitating Digital Transformation through Education: A Case Study in the Public Administration.
Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020
2019
Pen-and-paper Rituals in Service Interaction: Combining High-touch and High-tech in Financial Advisory Encounters.
Proc. ACM Hum. Comput. Interact., 2019
Comput. Support. Cooperative Work., 2019
Welcome, Computer! How Do Participants Introduce a Collaborative Application During Face-to-Face Interaction?
Proceedings of the Human-Computer Interaction - INTERACT 2019, 2019
The Digital Transformation of Physician-Patient Consultations: Identifying Problems and Approaches to Improve Adherence.
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019
When a computer speaks institutional talk: Exploring challenges and potentials of virtual assistants in face-to-face advisory services.
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019
2018
Comput. Support. Cooperative Work., 2018
2017
Tuning in to More Interactivity - Learning from IT Support for Advisory Service Encounters.
i-com, 2017
Comput. Support. Cooperative Work., 2017
The power of words: Towards a methodology for progress monitoring in design thinking projects.
Proceedings of the Towards Thought Leadership in Digital Transformation: 13. Internationale Tagung Wirtschaftsinformatik, 2017
Why do you ask all those questions? Supporting client profiling in financial service encounters.
Proceedings of the 50th Hawaii International Conference on System Sciences, 2017
Involvement Practices in Persuasive Service Encounters: the Case of Home Security Advice.
Proceedings of the 25th European Conference on Information Systems, 2017
2016
Proceedings of the Persuasive Technology - 11th International Conference, 2016
Proceedings of the Mensch und Computer 2016, 2016
Proceedings of the International Conference on Information Systems, 2016
How IT-Artifacts Disturb Advice Giving - Insights from Analyzing Implicit Communication.
Proceedings of the 49th Hawaii International Conference on System Sciences, 2016
Proceedings of the Enterprise Applications, Markets and Services in the Finance Industry, 2016
2015
Unpacking the Artifact Knowledge: Secondary Data Analysis in Design Science Research.
Proceedings of the New Horizons in Design Science: Broadening the Research Agenda, 2015
2014
Proceedings of the 22st European Conference on Information Systems, 2014
Proceedings of the Advancing the Impact of Design Science: Moving from Theory to Practice, 2014
2013
Proceedings of the 9th IEEE International Conference on Collaborative Computing: Networking, 2013
2012
Proceedings of the CSCW '12 Computer Supported Cooperative Work, Seattle, WA, USA, February 11-15, 2012, 2012