Michal Dostál

According to our database¹, Michal Dostál authored at least 2 papers between 2020 and 2021.

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2021

Automation of Service Desk: Knowledge Management Perspective.

[BibT_eX]

[DOI]

Proceedings of the 13th International Joint Conference on Knowledge Discovery, 2021

2020

Knowledge Management in Service Desk Environment: An Overview of Methods, Tools and Techniques.

[BibT_eX]

[DOI]

Proceedings of the 12th International Joint Conference on Knowledge Discovery, 2020