Peter Hottum

According to our database, Peter Hottum authored at least 6 papers between 2014 and 2026.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2026

Customer Contribution-Aware Incident Management: A Problem Space Explication for Digitally Mediated Service Episodes.

Peter Hottum, Daniel Heinz

Proceedings of the Design for Better Futures: Beyond the Science of the Artificial. Prototypes and Research-in-Progress, 2026

2017

Towards Designing an Assistant for Semi-Automatic EMS Dispatching.

Melanie Reuter-Oppermann, Stefan Morana, Peter Hottum

Proceedings of the 50th Hawaii International Conference on System Sciences, 2017

2016

Service Science Textbooks: Opportunities of an Interdisciplinary Approach.

Johannes Kunze von Bischhoffshausen, Peter Hottum, Ronny Schüritz

Proceedings of the Exploring Services Science - 7th International Conference, 2016

2015

Towards an IT-Based Coordination Platform for the German Emergency Medical Service System.

Melanie Reuter-Oppermann, Johannes Kunze von Bischhoffshausen, Peter Hottum

Proceedings of the Exploring Services Science - 6th International Conference, 2015

Towards a Framework of Influence Factors for Value Co-creation in Service Systems.

Peter Hottum, Axel Kieninger, Peter Brinkhoff

Proceedings of the Exploring Services Science - 6th International Conference, 2015

2014

Towards a Customer-Oriented Queuing in Service Incident Management.

Peter Hottum, Melanie Reuter-Oppermann

Proceedings of the Operations Research Proceedings 2014, 2014