Q. B. Chung

According to our database, Q. B. Chung authored at least 18 papers between 1992 and 2019.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2019

Making a case for speech analytics to improve customer service quality: Vision, implementation, and evaluation.

Scott Scheidt, Q. B. Chung

Int. J. Inf. Manag., 2019

2018

Cloud computing capability: its technological root and business impact.

Xin (Robert) Luo, Wei Zhang, Han Li, Ranjit Bose, Q. B. Chung

J. Organ. Comput. Electron. Commer., 2018

Producing competitive advantage from an infrastructure technology: The case of cloud computing.

Xin (Robert) Luo, Wei Zhang, Ranjit Bose, Han Li, Q. B. Chung

Inf. Syst. Manag., 2018

2010

Retailer Reputation and Online Pricing Strategy.

Wenhong Luo, Q. B. Chung

J. Comput. Inf. Syst., 2010

2006

Strategic alliance of small firms in knowledge industries: A management consulting perspective.

Q. B. Chung, Wenhong Luo, William P. Wagner

Bus. Process. Manag. J., 2006

2005

A framework for performance measurement in the e-business environment.

Wayne G. Bremser, Q. B. Chung

Electron. Commer. Res. Appl., 2005

2003

The impact of problem domains and knowledge acquisition techniques: a content analysis of P/OM expert system case studies.

William P. Wagner, Q. B. Chung, Mohammad K. Najdawi

Expert Syst. Appl., 2003

Using the analytic hierarchy process as a clinical engineering tool to facilitate an iterative, multidisciplinary, microeconomic health technology assessment.

Elliot B. Sloane, Matthew J. Liberatore, Robert L. Nydick, Wenhong Luo, Q. B. Chung

Comput. Oper. Res., 2003

2002

Knowledge acquisition for expert systems in accounting and financial problem domains.

William P. Wagner, James R. Otto, Q. B. Chung

Knowl. Based Syst., 2002

Implementing corporate intranets: lessons learned from two high-tech firms.

William P. Wagner, Q. B. Chung, Todd Baratz

Ind. Manag. Data Syst., 2002

2001

Extensible markup language and knowledge management.

James R. Otto, James H. Cook, Q. B. Chung

J. Knowl. Manag., 2001

Note on a comparative evaluation of nine well-known algorithms for solving the cell formation problem in group technology.

Prafulla Joglekar, Q. B. Chung, Madjid Tavana

Adv. Decis. Sci., 2001

Lessons learned from developing a mission-critical expert system with multiple experts through rapid prototyping.

P. C. Bloom, Q. B. Chung

Expert Syst. Appl., 2001

Selection of knowledge acquisition techniques based upon the problem domain characteristics of production and operations management expert systems.

William P. Wagner, Mohammad K. Najdawi, Q. B. Chung

Expert Syst. J. Knowl. Eng., 2001

2000

Influence of model management systems on decision making: empirical evidence and implications.

Q. B. Chung, Thomas R. Willemain, Robert M. O'Keefe

J. Oper. Res. Soc., 2000

A Framework for Cyber Enhanced Retailing: Integrating E-Commerce Retailing with Brick-and-Mortar Retailing.

James R. Otto, Q. B. Chung

Electron. Mark., 2000

1998

Rho: A decision support system for pricing in law firms.

Madjid Tavana, Q. B. Chung, Dennis T. Kennedy

Inf. Manag., 1998

1992

A formal analysis of the model management literature.

Q. B. Chung, Robert M. O'Keefe

Ann. Oper. Res., 1992