Qian Chen

Orcid: 0000-0001-5630-9216

Affiliations:

Huazhong Agricultural University, Wuhan, Hubei, China
Huazhong University of Science and Technology, School of Management, Wuhan, China (former)

According to our database¹, Qian Chen authored at least 8 papers between 2019 and 2024.

Collaborative distances:

Dijkstra number² of five.
Erdős number³ of four.

Timeline

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PhD thesis

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Bibliography

2024

User Experience of Digital Voice Assistant: Conceptualization and Measurement.

[BibT_eX]

[DOI]

Qian Chen

Yeming Gong

Yaobin Lu

ACM Trans. Comput. Hum. Interact., February, 2024

2023

Robo-advisors and investment intention: A perspective of value-based adoption.

[BibT_eX]

[DOI]

Inf. Manag., September, 2023

How mindfulness decreases cyberloafing at work: a dual-system theory perspective.

[BibT_eX]

[DOI]

Eur. J. Inf. Syst., September, 2023

The influence of return channel type on the relationship between return service quality and customer loyalty in omnichannel retailing.

[BibT_eX]

[DOI]

J. Enterp. Inf. Manag., 2023

Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty.

[BibT_eX]

[DOI]

Internet Res., 2023

2021

Mobile Interactivity and Perceived Waiting Time: The Role of Cognitive Absorption and Perceived Procedural Justice.

[BibT_eX]

[DOI]

J. Glob. Inf. Manag., 2021

2020

Internal mechanism of brand app recommendation from the integrated cross-channel perspective.

[BibT_eX]

[DOI]

Qian Chen

Yaobin Lu

Yeming Gong

Inf. Technol. People, 2020

2019

Why do users resist service organization's brand mobile apps? The force of barriers versus cross-channel synergy.

[BibT_eX]

[DOI]

Int. J. Inf. Manag., 2019

Qian Chen

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