Qun Liu

Orcid: 0009-0001-9776-8985

Affiliations:
  • Amazon, Seattle, WA, USA


According to our database1, Qun Liu authored at least 7 papers between 2023 and 2025.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of five.

Timeline

Legend:

Book  In proceedings  Article  PhD thesis  Dataset  Other 

Links

Online presence:

On csauthors.net:

Bibliography

2025
REIC: RAG-Enhanced Intent Classification at Scale.
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing, 2025

LLM-Based Dialogue Labeling for Multiturn Adaptive RAG.
Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing, 2025

2024
Uncovering Customer Issues through Topological Natural Language Analysis.
CoRR, 2024

Teacher-Student Learning on Complexity in Intelligent Routing.
CoRR, 2024

Contact Complexity in Customer Service.
CoRR, 2024

Don't Shoot The Breeze: Topic Continuity Model Using Nonlinear Naive Bayes With Attention.
Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing: EMNLP 2024, 2024

2023
Universal Model in Online Customer Service.
Proceedings of the Companion Proceedings of the ACM Web Conference 2023, 2023


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