Raquel Reis Soares

According to our database, Raquel Reis Soares authored at least 1 paper in 2014.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2014

The Service Recovery Paradox in a Call-Center Context: Compensation and Timeliness in Recovering Mobile Customers.

Raquel Reis Soares, João F. Proença, P. K. Kannan

Proceedings of the 47th Hawaii International Conference on System Sciences, 2014