Rizwana Rasheed

According to our database, Rizwana Rasheed authored at least 4 papers between 2023 and 2026.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2026

Unlocking the precursors of customer service experience using artificial intelligence-driven chatbot: calibration of gratification theory and expectation confirmation model.

Samar Rahi, Abdul Hafaz Ngah, Firas Alnasr, Mahmoud Alghizzawi, Rizwana Rasheed, Aamir Rashid

J. Enterp. Inf. Manag., 2026

2024

Role of service quality factors in word of mouth through student satisfaction.

Rizwana Rasheed, Aamir Rashid

Kybernetes, 2024

2023

A paradigm of blockchain and supply chain performance: a mediated model using structural equation modeling.

Aamir Rashid, Syed Baber Ali, Rizwana Rasheed, Noor Aina Amirah, Abdul Hafaz Ngah

Kybernetes, 2023

Designing a knowledge-based system (KBS) to study consumer purchase intention: the impact of digital influencers in Pakistan.

Sherbaz Khan, Aamir Rashid, Rizwana Rasheed, Noor Aina Amirah

Kybernetes, 2023