Ruofeng Wen
According to our database1,
Ruofeng Wen
authored at least 3 papers
between 2019 and 2022.
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Bibliography
2022
A Nonparametric Contextual Bandit with Arm-level Eligibility Control for Customer Service Routing.
Proceedings of the Fourth Knowledge-aware and Conversational Recommender Systems Workshop co-located with 16th ACM Conference on Recommender Systems (RecSys 2022), 2022
2020
Turn-level Dialog Evaluation with Dialog-level Weak Signals for Bot-Human Hybrid Customer Service Systems.
CoRR, 2020
2019