Shujing Sun

Orcid: 0000-0002-5181-1722

According to our database1, Shujing Sun authored at least 18 papers between 2011 and 2024.

Collaborative distances:
  • Dijkstra number2 of four.
  • Erdős number3 of four.

Timeline

Legend:

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PhD thesis 
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Links

On csauthors.net:

Bibliography

2024
The impact of heterogeneous shared leadership in scientific teams.
Inf. Process. Manag., January, 2024

Tele-Follow-Up and Outpatient Care.
Proceedings of the 57th Hawaii International Conference on System Sciences, 2024

She? The Role of Perceived Agent Gender in Social Media Customer Service.
Proceedings of the 57th Hawaii International Conference on System Sciences, 2024

2023
Feature selection using symmetric uncertainty and hybrid optimization for high-dimensional data.
Int. J. Mach. Learn. Cybern., December, 2023

The Impact of Heterogeneous Shared Leadership in Scientific Teams.
CoRR, 2023

Does Telemedicine Affect Physician Decisions? Evidence from Antibiotic Prescriptions.
Proceedings of the 56th Hawaii International Conference on System Sciences, 2023

2022
The Power of Identity Cues in Text-Based Customer Service: Evidence from Twitter.
MIS Q., 2022

2021
Does Active Service Intervention Drive More Complaints on Social Media? The Roles of Service Quality and Awareness.
J. Manag. Inf. Syst., 2021

Does Telehealth Reduce Rural-Urban Care Access Disparities? Evidence from Covid-19 Telehealth Expansion.
Proceedings of the 42nd International Conference on Information Systems, 2021

Chronic Complainers or Increased Awareness? The Dynamics of Social Media Customer Service.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

The Value of Humanization in Customer Service.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

2020
Does Telemedicine Reduce Emergency Room Congestion? Evidence from New York State.
Inf. Syst. Res., 2020

Business Practice of Social Media - Platform and Customer Service Adoption.
Proceedings of the 41st International Conference on Information Systems, 2020

2019
Does Telemedicine Reduce ED Congestion? Evidence from New York State.
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019

Help Oneself in Helping the Others: the Ecology of Online Support Groups.
Proceedings of the 2019 IEEE International Conference on Big Data (IEEE BigData), 2019

2018
Does Telemedicine Improve Operational Efficiency? Evidence from New York Emergency Departments.
Proceedings of the International Conference on Information Systems, 2018

2017
Link Formation on Twitter: The Role of Achieved Status and Value Homophily.
Proceedings of the 50th Hawaii International Conference on System Sciences, 2017

2011
Research on Applying the Theory of Wavelet Neural Network and Entropy-Grey Association to the Security Risk Assessment for E-Government Information System.
J. Comput., 2011


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