Stephen K. Kwan

According to our database, Stephen K. Kwan authored at least 12 papers between 1984 and 2021.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2021

Reducing Industry Complexity with International Standards: Current Efforts for Services, E-commerce, Artificial Intelligence.

Stephen K. Kwan, Jim Spohrer

Proceedings of the Advances in the Human Side of Service Engineering, 2021

The Human-Side of Service Engineering: Advancing Technology's Impact on Service Innovation.

Wojciech Cellary, Louis E. Freund, Stephen K. Kwan, Christine Leitner, Jim Spohrer

Proceedings of the Advances in the Human Side of Service Engineering, 2021

2018

Service Science Research and Service Standards Development.

Reinhard Weissinger, Stephen K. Kwan

Proceedings of the Exploring Service Science - 9th International Conference, 2018

2015

A Creed for Service Designers.

Stephen K. Kwan, Yutaka Yamauchi

Proceedings of the Serviceology for Smart Service System, 2015

2014

Designing Multichannel Value Propositions to Enhance Value-Cocreation Phenomenon.

Vittorio Cesarotti, Alessio Giuiusa, Stephen K. Kwan, Vito Introna, Jim Spohrer

Int. J. Serv. Sci. Manag. Eng. Technol., 2014

2011

Customer-Driven Value Co-creation in Service Networks.

Stephen K. Kwan, Soe-Tsyr Yuan

Proceedings of the Science of Service Systems., 2011

2009

Service Science, Management, Engineering, and Design (SSMED): An Emerging Discipline - Outline & References.

Jim Spohrer, Stephen K. Kwan

Int. J. Inf. Syst. Serv. Sect., 2009

2006

An Economic Model for Comparing Search Services.

Stephen K. Kwan, Shailaja Venkatsubramanyan

Proceedings of the 39th Hawaii International International Conference on Systems Science (HICSS-39 2006), 2006

1996

Analysis of Tradeoff Between Data Accuracy and Performance of Databases.

Stephen K. Kwan, Doron Rotem

Inf. Syst., 1996

Uncertain, Incomplete, and Inconsistent Data in Scientific and Statistical Databases.

Stephen K. Kwan, Frank Olken, Doron Rotem

Proceedings of the Uncertainty Management in Information Systems: From Needs to Solution., 1996

1989

Corporate MIS/DP and User Computing: The Emergence of a New Partnership.

Stephen K. Kwan, Kathleen Foley Curley

Data Base, 1989

1984

Channel Selection and Effective Communication for Managerial Decision Making.

Eileen M. Trauth, Stephen K. Kwan, Susanna Barber

ACM Trans. Inf. Syst., 1984