Steven L. Greenspan

According to our database, Steven L. Greenspan authored at least 8 papers between 1987 and 2019.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2019

From Incident to Insight: Incident Responders and Software Innovation.

Robert Biddle, Judith M. Brown, Steven L. Greenspan

IEEE Softw., 2019

2016

Incident response teams in IT operations centers: the T-TOCs model of team functionality.

Judith M. Brown, Steven L. Greenspan, Robert Biddle

Cogn. Technol. Work., 2016

2013

Complex activities in an operations center: a case study and model for engineering interaction.

Judith M. Brown, Steven L. Greenspan, Robert Biddle

Proceedings of the ACM SIGCHI Symposium on Engineering Interactive Computing Systems, 2013

2001

First impressions: emotional and cognitive factors underlying judgments of trust e-commerce.

Andrea Basso, David Goldberg, Steven L. Greenspan, David M. Weimer

Proceedings of the Proceedings 3rd ACM Conference on Electronic Commerce (EC-2001), 2001

2000

PhoneChannel: Using The Web and TV to Augment The Telephone.

Andrea Basso, David Goldberg, Steven L. Greenspan, David M. Weimer

Proceedings of WebNet 2000 - World Conference on the WWW and Internet, San Antonio, Texas, USA, October 30, 2000

Interpersonal trust and common ground in electronically mediated communication.

Steven L. Greenspan, David Goldberg, David M. Weimer, Andrea Basso

Proceedings of the CSCW 2000, 2000

1998

An evaluation of the diagnostic rhyme test.

Steven L. Greenspan, Raymond W. Bennett, Ann K. Syrdal

Int. J. Speech Technol., 1998

1987

Evaluating Synthetic Speech Devices.

Raymond W. Bennett, Steven L. Greenspan

Proceedings of the Cognitive Engeineering in the Design of Human-Computer Interaction and Expert Systems, 1987