Thiago Barroero
According to our database1,
Thiago Barroero
authored at least 6 papers
between 2008 and 2013.
Collaborative distances:
Collaborative distances:
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Bibliography
2013
Forecasting in Multi-skill Call Centers: A Multi-agent Multi-service (MAMS) Approach: Research in Progress.
Proceedings of the Fifth International Conference on Service Science and Innovation, 2013
2012
Proceedings of 2012 IEEE International Conference on Service Operations and Logistics, 2012
2011
Proceedings of the IEEE International Conference on Services Computing, 2011
2010
Proceedings of the Enterprise Architecture, Integration and Interoperability, 2010
Proceedings of the 2010 IEEE International Conference on Services Computing, 2010
2008
Service level and Value to Customer as key business drivers: a case studying a leader truck industry.
Proceedings of the E-Government, ICT Professionalism and Competences Service Science, 2008