Tommy Sandbank

According to our database1, Tommy Sandbank authored at least 9 papers between 2005 and 2019.

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Bibliography

2019
Detecting Persuasive Arguments based on Author-Reader Personality Traits and their Interaction.
Proceedings of the 27th ACM Conference on User Modeling, Adaptation and Personalization, 2019

Bot2Vec: Learning Representations of Chatbots.
Proceedings of the Eighth Joint Conference on Lexical and Computational Semantics, 2019

2018
Detecting Egregious Conversations between Customers and Virtual Agents.
Proceedings of the 2018 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, 2018

On the Expression of Agent Emotions in Customer Support Dialogs in Social Media.
Proceedings of the 23rd International Conference on Intelligent User Interfaces Companion, 2018

Exploring the Universe of Egregious Conversations in Chatbots.
Proceedings of the 23rd International Conference on Intelligent User Interfaces Companion, 2018

2017
EHCTool: Managing Emotional Hotspots for Conversational Agents.
Proceedings of the Companion Publication of the 22nd International Conference on Intelligent User Interfaces, 2017

Neural Response Generation for Customer Service based on Personality Traits.
Proceedings of the 10th International Conference on Natural Language Generation, 2017

2014
Understanding customer behavior using indoor location analysis and visualization.
IBM J. Res. Dev., 2014

2005
Component-based performance modeling of a storage area network.
Proceedings of the 37th Winter Simulation Conference, Orlando, FL, USA, December 4-7, 2005, 2005


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