Tsz-Wai Lui

According to our database1, Tsz-Wai Lui authored at least 6 papers between 2007 and 2021.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of five.

Timeline

Legend:

Book 
In proceedings 
Article 
PhD thesis 
Other 

Links

On csauthors.net:

Bibliography

2021
Augmented reality and virtual reality: Changing realities in a dynamic world.
J. Inf. Technol. Tour., 2021

2020
"What can I(S) do for you?": How technology enables service providers to elicit customers' preferences and deliver personalized service.
Inf. Manag., 2020

2017
The Impact of IT-Enabled Customer Experience Management on Service Perceptions and Performance.
Proceedings of the Information and Communication Technologies in Tourism 2017, 2017

2016
The Effect of a Multichannel Customer Service System on Customer Service and Financial Performance.
ACM Trans. Manag. Inf. Syst., 2016

2014
The competitive impact of information technology: can commodity IT contribute to competitive performance?
Eur. J. Inf. Syst., 2014

2007
Marketing strategies in virtual worlds.
Data Base, 2007


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