William J. Kettinger

Orcid: 0000-0003-0003-5599

Affiliations:
  • University of Memphis, USA


According to our database1, William J. Kettinger authored at least 86 papers between 1992 and 2024.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of four.

Timeline

Legend:

Book 
In proceedings 
Article 
PhD thesis 
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Online presence:

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Bibliography

2024
Introduction to the Minitrack on Practice-based IS Research.
Proceedings of the 57th Hawaii International Conference on System Sciences, 2024

2022
Digital Platform Ecosystem Dynamics: The Roles of Product Scope, Innovation, and Collaborative Network Centrality.
MIS Q., May, 2022

Identity Sharing and Adaptive Personalization Influencing Online Repurchases.
J. Comput. Inf. Syst., 2022

Testing the Relationship Between Information and Knowledge in Computer-Aided Decision-Making.
Inf. Syst. Frontiers, 2022

IS incident recovery and service value: a service-dominant logic view.
Eur. J. Inf. Syst., 2022

Giving to Get Well: Patients' Willingness to Manage and Share Health Information on AI-Driven Platforms.
Commun. Assoc. Inf. Syst., 2022

Introduction to the Minitrack on Practice-based IS Research.
Proceedings of the 55th Hawaii International Conference on System Sciences, 2022

2021
We're engaged! Following the path to a successful information management capability.
J. Strateg. Inf. Syst., 2021

The Roles of IT Strategies and Security Investments in Reducing Organizational Security Breaches.
J. Manag. Inf. Syst., 2021

The Building Blocks of Software Platforms: Understanding the Past to Forge the Future.
J. Assoc. Inf. Syst., 2021

Transformative rare events: Leveraging digital affordance actualisation.
Eur. J. Inf. Syst., 2021

2019
The Changing Tides of Investments and Strategies and Their Impacts on Security Breaches.
Proceedings of the 40th International Conference on Information Systems, 2019

Information Management Capabilities in the Digital Era: The Senior Manager's Perspective.
Proceedings of the 40th International Conference on Information Systems, 2019

2018
Established Companies' Strategic Responses to Sharing Economy Threats.
MIS Q. Executive, 2018

Special Section: The Transformative Value of Cloud Computing: A Decoupling, Platformization, and Recombination Theoretical Framework.
J. Manag. Inf. Syst., 2018

Formation and Effect of Social Media Usage Habit.
J. Comput. Inf. Syst., 2018

Introduction to the Minitrack on Practice-based IS Research.
Proceedings of the 51st Hawaii International Conference on System Sciences, 2018

2017
Introduction to Practice-based IS Research Minitrack.
Proceedings of the 50th Hawaii International Conference on System Sciences, 2017

2016
Managing IT Integration Risk in Acquisitions.
MIS Q. Executive, 2016

Understanding Information Systems Integration Deficiencies in Mergers and Acquisitions: A Configurational Perspective.
J. Manag. Inf. Syst., 2016

System sourcing and information processing capability in supply chains: a study of small suppliers.
Inf. Technol. Manag., 2016

2015
The roles of psychological climate, information management capabilities, and IT support on knowledge-sharing: an MOA perspective.
Eur. J. Inf. Syst., 2015

Personal information management effectiveness of knowledge workers: conceptual development and empirical validation.
Eur. J. Inf. Syst., 2015

The effect of online social value on satisfaction and continued use of social media.
Eur. J. Inf. Syst., 2015

Running on Hybrid: Control Changes when Introducing an Agile Methodology in a Traditional "Waterfall" System Development Environment.
Commun. Assoc. Inf. Syst., 2015

Late to the Game: Assessing IT Integration Risk after the Acquisition Target Has Been Identified.
Proceedings of the 48th Hawaii International Conference on System Sciences, 2015

2014
Editor's Comments.
MIS Q. Executive, 2014

Mindfully Experimenting with IT: Cases on Corporate Social Media Introduction.
J. Database Manag., 2014

IT and Agility in the Social Enterprise: A Case Study of St Jude Children's Research Hospital's "Cure4Kids" IT-Platform for International Outreach.
J. Assoc. Inf. Syst., 2014

2013
Data Monetization: Lessons from a Retailer's Journey.
MIS Q. Executive, 2013

Research Note - A View from the Top: Integrated Information Delivery and Effective Information Use from the Senior Executive's Perspective.
Inf. Syst. Res., 2013

A study on the motivational aspects of information management practice.
Int. J. Inf. Manag., 2013

IT-enabled Interorganizational Information Sharing Under Co-opetition in Disasters: A Game-Theoretic Framework.
Commun. Assoc. Inf. Syst., 2013

Applying the job demand-resource theoretical framework to better understand the stress inducing and reducing aspects of IT in jobs.
Proceedings of the 2013 Computers and People Research Conference, SIGMIS-CPR '13, Cincinnati, OH, USA, May 30, 2013

Personalization to New Website Users: The Role of Trust and Culture.
Proceedings of the 19th Americas Conference on Information Systems, 2013

Adverse Selection in Online New-Goods Market: An Analysis of Product Uncertainty and Seller Uncertainty.
Proceedings of the 19th Americas Conference on Information Systems, 2013

2012
A New Open Door: The Smartphone's Impact on Work-to-Life Conflict, Stress, and Resistance.
Int. J. Electron. Commer., 2012

Personal Information Breach as a Service Failure: Examining Relationships among Recovery Efforts, Justice, and Customer Responses.
Proceedings of the International Conference on Information Systems, 2012

Impact of IT Product Compatibility Initiatives on the Market Value of Firms.
Proceedings of the 20th European Conference on Information Systems, 2012

Theorizing the Dual Role of Information Technology in Technostress Research.
Proceedings of the 18th Americas Conference on Information Systems, 2012

A Relational View of Accounting Information Sharing.
Proceedings of the 18th Americas Conference on Information Systems, 2012

The Mediating Role of Adaptive Personalization in Online Shopping.
Proceedings of the 18th Americas Conference on Information Systems, 2012

2011
CIO and Business Executive Leadership Approaches to Establishing Company-wide Information Orientation.
MIS Q. Executive, 2011

Information management practices (IMP) from the senior manager's perspective: an investigation of the IMP construct and its measurement.
Inf. Syst. J., 2011

The successful implementation of customer relationship management (CRM) system projects.
Data Base, 2011

What Determines Actual Use of Mobile Web Browsing Services? A Contextual Study in Korea.
Commun. Assoc. Inf. Syst., 2011

Nonadopters of Online Social Network Services: Is It Easy to Have Fun Yet?
Commun. Assoc. Inf. Syst., 2011

A fork in the road: a conceptual model of online consumer iterative search.
Proceedings of the 19th European Conference on Information Systems, 2011

2010
Designing Enterprise IT Architectures to Optimize Flexibility and Standardization in Global Business.
MIS Q. Executive, 2010

The infological equation extended: towards conceptual clarity in the relationship between data, information and knowledge.
Eur. J. Inf. Syst., 2010

Understanding Information Behavior and the Relationship to Job Performance.
Commun. Assoc. Inf. Syst., 2010

'Stuff' Happens: A Theoretical Framework for Internal IS Service Recovery.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

2009
Managing the Vendor Set: Achieving Best Pricing and Quality Service in IT Outsourcing.
MIS Q. Executive, 2009

Creating Better Governance of Offshore Services.
Inf. Syst. Manag., 2009

Understanding the consequences of information systems service quality on IS service reuse.
Inf. Manag., 2009

When users are IT experts too: the effects of joint IT competence and partnership on satisfaction with enterprise-level systems implementation.
Eur. J. Inf. Syst., 2009

Assimilation of Enterprise Systems: The Mediating Role of Information Integration of Information Impact.
Proceedings of the International Conference on Information Systems, 2009

A Three Level Model of SOA Maturity: Toward Achieving Sense and Respond.
Proceedings of the 15th Americas Conference on Information Systems, 2009

2008
Why People Continue to Use Social Networking Services: Developing a Comprehensive Model.
Proceedings of the International Conference on Information Systems, 2008

Striking the Right Balance When Users are Good at IT Too!: Partnering for Enterprise System Success.
Proceedings of the Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, 2008

2006
An Evolutionary Information-Processing Theory of Knowledge Creation.
J. Assoc. Inf. Syst., 2006

The Role of Electronic Integration and Absorptive Capacity on Interorganizational Cost Management in Supply Chains.
Proceedings of the International Conference on Information Systems, 2006

2005
Zones of Tolerance: Alternative Scales for Measuring Information Systems Service Quality.
MIS Q., 2005

2004
Informating the Clan: Controlling Physicians' Costs and Outcomes.
MIS Q., 2004

Strategic aspirations for net-enabled business.
Eur. J. Inf. Syst., 2004

2003
The Extent of Enterprise System Adoption in Companies: A Multiple Theoretical Perspective.
Proceedings of the 9th Americas Conference on Information Systems, 2003

2002
Understanding the IS-user divide in IT innovation.
Commun. ACM, 2002

2001
Process Management and Supply-Chain Integration at the Bose Corporation.
Interfaces, 2001

2000
Building an E-Business Strategy.
Inf. Syst. Manag., 2000

1997
Business Process Change: A Study of Methodologies, Techniques, and Tools.
MIS Q., 1997

Pragmatic Perspectives on the Measurement of Information Systems Service Quality.
MIS Q., 1997

Business Process Change and Organizational Performance: Exploring an Antecedent Model.
J. Manag. Inf. Syst., 1997

Special Section: The Impacts of Business Process Change on Organizational Performance.
J. Manag. Inf. Syst., 1997

"Zoning-in" on information systems service quality: continuous refinement of the SERVQUAL measurement.
Proceedings of the Eighteenth International Conference on Information Systems, 1997

Selling in the era of the "Net": integration of electronic commerce in small firms.
Proceedings of the Eighteenth International Conference on Information Systems, 1997

1996
Sustaining Process Improvement and Innovation in the Information Services Function: Lessons Learned at the Bose Corporation.
MIS Q., 1996

Information architectural design in business process reengineering.
J. Inf. Technol., 1996

Market Segmentation of Information Systems Academic Programs based on Job Placement: A Model and Pilot Study.
J. Inf. Syst. Educ., 1996

1995
Special Section: Toward a Theory of Business Process Change Management.
J. Manag. Inf. Syst., 1995

The Implementation of Business Process Reengineering.
J. Manag. Inf. Syst., 1995

Business Process Redesign and Information Architecture: Exploring the Relationships.
Data Base, 1995

1994
Strategic Information Systems Revisited: A Study in Sustainability and Performance.
MIS Q., 1994

Strategic users of information technology: a longitudinal analysis of organizational strategy and performance.
J. Strateg. Inf. Syst., 1994

National infrastructure diffusion and the U.S. information super highway.
Inf. Manag., 1994

1993
The Chief Information Officer: A Study of Managerial Roles.
J. Manag. Inf. Syst., 1993

1992
Business Process Redesign and Information Architecture: Establishing the Missing Links.
Proceedings of the Thirteenth International Conference on Information Systems, 1992


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