Ying Liu
Orcid: 0000-0002-3494-0629Affiliations:
- Northeastern University, School of Management, Shenyang, China
According to our database1,
Ying Liu
authored at least 3 papers
between 2018 and 2020.
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Bibliography
2020
Waiting time influence on customer repeated behaviour in chat service systems with staffing policy.
Int. J. Comput. Appl. Technol., 2020
2019
Announcing Delay Information to Improve Service in a Call Center With Repeat Customers.
IEEE Access, 2019
2018
An improved AHP and BP neural network method for service quality evaluation of city bus.
Int. J. Comput. Appl. Technol., 2018