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Yu Zhang

Orcid: 0000-0002-2567-5851

Affiliations:
  • Chongqing University of Posts and Telecommunications, School of Economics and Management, China


According to our database1, Yu Zhang authored at least 3 papers between 2018 and 2023.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of five.

Timeline

Legend:

Book 
In proceedings 
Article 
PhD thesis 
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Links

Online presence:

On csauthors.net:

Bibliography

2023
Reducing technology-mediated service exclusion by providing human assistant support for senior citizens: evidence from China.
[BibTeX]
[DOI]
Yu Zhang
,
Hongquan Ao
,
Weibin Deng
,
Yafen Yuan
Inf. Technol. Dev., October, 2023

2022
Co-creating value with customers in online service recovery: Bridging the links between mandatory and voluntary customer participation.
[BibTeX]
[DOI]
Yu Zhang
,
Yafen Yuan
,
Bingjia Shao
Electron. Commer. Res. Appl., 2022

2018
The Effect of Customer Participation Types on Online Recovery Satisfaction: A Mental Accounting Perspective.
[BibTeX]
[DOI]
Yu Zhang
,
Bingjia Shao
Future Internet, 2018


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