Yafen Yuan

According to our database¹, Yafen Yuan authored at least 2 papers between 2022 and 2023.

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2023

Reducing technology-mediated service exclusion by providing human assistant support for senior citizens: evidence from China.

[BibT_eX]

[DOI]

Inf. Technol. Dev., October, 2023

2022

Co-creating value with customers in online service recovery: Bridging the links between mandatory and voluntary customer participation.

[BibT_eX]

[DOI]

Electron. Commer. Res. Appl., 2022