Zahra Sarmast

According to our database, Zahra Sarmast authored at least 3 papers between 2023 and 2024.

Collaborative distances:

• Dijkstra number of six.
• Erdős number of five.

2024

Warranty operation enhancement through social media knowledge: a deep-learning methods.

Zahra Sarmast Hasan Kiadeh, Sajjad Shokouhyar, Arash Omarzadeh, Sina Shokoohyar

INFOR Inf. Syst. Oper. Res., May, 2024

A Decision Support System for Customer Behavior Analysis Through Social Media Data Mining.

Zahra Sarmast Hasan Kiadeh, Ethan Nikookar, Sajjad Shokouhyar, Andrew Sinclair, Kayvan Aminbeidokhti

Proceedings of the 16th International Conference on Computer and Automation Engineering, 2024

2023

Unravelling the potential of social media data analysis to improve the warranty service operation.

Zahra Sarmast, Sajjad Shokouhyar, Seyed Hamed GhanadPour, Sina Shokoohyar

Ind. Manag. Data Syst., 2023