Anna Grøndahl Larsen

According to our database, Anna Grøndahl Larsen authored at least 8 papers between 2023 and 2026.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2026

LLM Hallucinations in Conversational AI for Customer Service: Framework and End-User Perceptions.

Anna Grøndahl Larsen, Marita Skjuve, Asbjørn Følstad, Nena van As

Int. J. Hum. Comput. Interact., July, 2026

2025

Towards a Formal Framework for Modeling Patient Journeys.

Ragnhild Halvorsrud, Anna Grøndahl Larsen, Brian Elvesæter, Line Melby

Proceedings of the MEDINFO 2025 - Healthcare Smart × Medicine Deep, 2025

Patient Pathways Inefficiencies in Neurology Care: Providers' Perspectives.

Binyam Bogale, Ingrid Konstanse Ledel Solem, Anna Grøndahl Larsen, Elisabeth Gulowsen Celius, Ragnhild Halvorsrud

Proceedings of the MEDINFO 2025 - Healthcare Smart × Medicine Deep, 2025

2024

The impact of chatbots on public service provision: A qualitative interview study with citizens and public service providers.

Anna Grøndahl Larsen, Asbjørn Følstad

Gov. Inf. Q., 2024

Dual-Perspective Modeling of Patient Pathways: A Case Study on Kidney Cancer.

Anna Grøndahl Larsen, Ragnhild Halvorsrud, Rolf Eigil Berg, Märt Vesinurm

Proceedings of the Digital Health and Wireless Solutions - First Nordic Conference, 2024

How Do Cancer Patients Keep Track of Their Patient Journeys?

Anna Grøndahl Larsen, Ragnhild Halvorsrud, Ingrid Konstanse Ledel Solem, Line Melby

Proceedings of the Digital Health and Informatics Innovations for Sustainable Health Care Systems, 2024

LLM-Powered Conversational AI in Customer Service: Users' Expectations and Anticipated Use.

Anna Grøndahl Larsen, Marita Skjuve, Knut Kvale, Asbjørn Følstad

Proceedings of the Chatbots and Human-Centered AI - 8th International Workshop, 2024

2023

The Human Likeness of Government Chatbots - An Empirical Study from Norwegian Municipalities.

Asbjørn Følstad, Anna Grøndahl Larsen, Nina Bjerkreim-Hanssen

Proceedings of the Electronic Government - 22nd IFIP WG 8.5 International Conference, 2023