Christian Brock

According to our database, Christian Brock authored at least 5 papers between 2011 and 2020.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2020

Take it Personally - The Role of Consumers' Perceived Value of Personalization on Cross-Category Use in a Smart Home Ecosystem.

Marco Hubert, Andrea Carugati, Christian Brock, Børge Obel

Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020

2018

Innovative Technologies in Branded-Service Encounters: How Robot Characteristics Affect Brand Trust and Experience.

Markus Blut, Nancy Viola Wünderlich, Christian Brock

Proceedings of the International Conference on Information Systems, 2018

2017

Developing a Conceptualization of Mobile Service Quality.

Christopher Peter Kaatz, Christian Brock, Markus Blut

Proceedings of the International Conference on Information Systems, 2017

2014

Complaining Customers as Innovation Contributors: Stimulating Service Innovation through Multichannel Complaint Management.

Julia Meik, Christian Brock, Markus Blut

Proceedings of the 2014 Annual SRII Global Conference, 2014

2011

F-commerce and the Crucial Role of Trust.

Christian Brock, Markus Blut, Marc Linzmajer, Björn Zimmer

Proceedings of the International Conference on Information Systems, 2011