Elena Orta

According to our database, Elena Orta authored at least 10 papers between 2009 and 2019.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2019

Met4ITIL: A process management and simulation-based method for implementing ITIL.

Elena Orta, Mercedes Ruiz

Comput. Stand. Interfaces, 2019

2017

Gamification for Improving IT Service Incident Management.

Elena Orta, Mercedes Ruiz, Alejandro Calderón, Nuria Hurtado

Proceedings of the Software Process Improvement and Capability Determination, 2017

Applying Agent-Based Simulation to the Improvement of Agile Software Management.

Nuria Hurtado, Mercedes Ruiz, Cristina Capitas, Elena Orta

Proceedings of the Software Process Improvement and Capability Determination, 2017

Integrating Serious Games as Learning Resources in a Software Project Management Course: The Case of ProDec.

Alejandro Calderón, Mercedes Ruiz, Elena Orta

Proceedings of the 1st IEEE/ACM International Workshop on Software Engineering Curricula for Millennials, 2017

2016

A Simulation and Gamification Approach for IT Service Management Improvement.

Elena Orta, Mercedes Ruiz

Proceedings of the Software Process Improvement and Capability Determination, 2016

2015

Using simulation to aid decision making in managing the usability evaluation process.

Nuria Hurtado, Mercedes Ruiz, Elena Orta, Jesús Torres

Inf. Softw. Technol., 2015

2014

Decision-making in IT service management: a simulation based approach.

Elena Orta, Mercedes Ruiz, Nuria Hurtado, David Gawn

Decis. Support Syst., 2014

2009

Análisis de los Efectos de las Políticas de Gestión de la Capacidad de los Servicios en el Cumplimiento de los SLAs utilizando Simulación.

Elena Orta, Mercedes Ruiz, Miguel Toro

Proceedings of the XIV Jornadas de Ingeniería del Software y Bases de Datos (JISBD 2009), 2009

Analyzing Strategic Business Rules through Simulation Modeling.

Elena Orta, Mercedes Ruiz, Miguel Toro

Proceedings of the Software Services for e-Business and e-Society, 2009

A System Dynamics Approach to Web Service Capacity Management.

Elena Orta, Mercedes Ruiz, Miguel Toro

Proceedings of the Seventh IEEE European Conference on Web Services (ECOWS 2009), 2009