Evgeny Kagan

Orcid: 0000-0001-9990-1543

Affiliations:

Johns Hopkins University, Carey Business School, Baltimore, MA, USA

According to our database¹, Evgeny Kagan authored at least 6 papers between 2020 and 2026.

Collaborative distances:

Dijkstra number² of five.
Erdős number³ of five.

Timeline

Legend:

Book In proceedings Article PhD thesis Dataset Other

Bibliography

2026

Customer Service Operations: A Gatekeeper Framework.

[BibT_eX]

[DOI]

Maqbool Dada

Brett Alan Hathaway

Evgeny Kagan

CoRR, February, 2026

On Repeat: Does Iteration Drive Innovation?

[BibT_eX]

[DOI]

Manuf. Serv. Oper. Manag., 2026

Sequential Decision Making: From Decision Elicitation to Strategy Identification.

[BibT_eX]

[DOI]

Evgeny Kagan

Stephen Leider

Özge Sahin

Manag. Sci., 2026

2025

Deploying Chatbots in Customer Service: Adoption Hurdles and Simple Remedies.

[BibT_eX]

[DOI]

Evgeny Kagan

Brett Alan Hathaway

Maqbool Dada

CoRR, April, 2025

2023

The Gatekeeper's Dilemma: "When Should I Transfer This Customer?".

[BibT_eX]

[DOI]

Brett Alan Hathaway

Evgeny Kagan

Maqbool Dada

Oper. Res., May, 2023

2020

Equity Contracts and Incentive Design in Start-Up Teams.

[BibT_eX]

[DOI]

Evgeny Kagan

Stephen Leider

William S. Lovejoy

Manag. Sci., 2020

Evgeny Kagan

Timeline

Legend:

Links

Online presence:

On csauthors.net:

Bibliography

Loading...