Ian Beaver

CoRR, 2022

A Semi-Supervised Deep Clustering Pipeline for Mining Intentions From Texts.

[BibT_eX]

[DOI]

Xinyu Chen

CoRR, 2022

Is AI at Human Parity Yet? A Case Study on Speech Recognition.

[BibT_eX]

[DOI]

AI Mag., 2022

The Success of Conversational AI and the AI Evaluation Challenge It Reveals.

[BibT_eX]

[DOI]

AI Mag., 2022

Experimental Comparison and Survey of Twelve Time Series Anomaly Detection Algorithms (Extended Abstract).

[BibT_eX]

[DOI]

Proceedings of the Thirty-First International Joint Conference on Artificial Intelligence, 2022

2021

Experimental Comparison and Survey of Twelve Time Series Anomaly Detection Algorithms.

[BibT_eX]

[DOI]

J. Artif. Intell. Res., 2021

TimeVAE: A Variational Auto-Encoder for Multivariate Time Series Generation.

[BibT_eX]

[DOI]

CoRR, 2021

On the Care and Feeding of Virtual Assistants: Automating Conversation Review with AI.

[BibT_eX]

[DOI]

AI Mag., 2021

Improving Univariate Time Series Anomaly Detection Through Automatic Algorithm Selection and Human-in-the-Loop False-Positive Removement.

[BibT_eX]

[DOI]

Proceedings of the Thirty-Fourth International Florida Artificial Intelligence Research Society Conference, 2021

Detecting Anomalies in Sequences of Short Text Using Iterative Language Models.

[BibT_eX]

[DOI]

Proceedings of the Thirty-Fourth International Florida Artificial Intelligence Research Society Conference, 2021

2020

A Case Study of User Communication Styles with Customer Service Agents versus Intelligent Virtual Agents.

[BibT_eX]

[DOI]

Timothy Hewitt

Proceedings of the 21th Annual Meeting of the Special Interest Group on Discourse and Dialogue, 2020

Fine-Tuning Language Models For Semi-Supervised Text Mining.

[BibT_eX]

[DOI]

Xinyu Chen

Proceedings of the 2020 IEEE International Conference on Big Data (IEEE BigData 2020), 2020

Automated Conversation Review to Surface Virtual Assistant Misunderstandings: Reducing Cost and Increasing Privacy.

[BibT_eX]

[DOI]

Proceedings of the Thirty-Fourth AAAI Conference on Artificial Intelligence, 2020

Towards Awareness of Human Relational Strategies in Virtual Agents.

[BibT_eX]

[DOI]

Proceedings of the Thirty-Fourth AAAI Conference on Artificial Intelligence, 2020

2019

Experimental Comparison of Online Anomaly Detection Algorithms.

[BibT_eX]

[DOI]

Proceedings of the Thirty-Second International Florida Artificial Intelligence Research Society Conference, 2019

2018

The effect of response complexity and media on user restatement with multimodal virtual assistants.

[BibT_eX]

[DOI]

Int. J. Hum. Comput. Stud., 2018

Paying Attention to Attention: Highlighting Influential Samples in Sequential Analysis.

[BibT_eX]

[DOI]

CoRR, 2018

2017

An Annotated Corpus of Relational Strategies in Customer Service.

[BibT_eX]

[DOI]

CoRR, 2017

Online Proactive Escalation in Multi-Modal Automated Assistants.

[BibT_eX]

[DOI]

Proceedings of the Thirtieth International Florida Artificial Intelligence Research Society Conference, 2017

2016

Analysis of user behavior with multimodal virtual customer service agents.

[BibT_eX]

[DOI]

Proceedings of the 2016 IEEE Spoken Language Technology Workshop, 2016

Detection of User Escalation in Human-Computer Interactions.

[BibT_eX]

[DOI]

Proceedings of the Interspeech 2016, 2016

Prioritization of Risky Chats for Intent Classifier Improvement.

[BibT_eX]

[DOI]

Proceedings of the Twenty-Ninth International Florida Artificial Intelligence Research Society Conference, 2016

2014

Scaling User Preference Learning in Near Real-Time to Large Datasets.

[BibT_eX]

[DOI]

Joe Dumoulin

Proceedings of the 25th Modern Artificial Intelligence and Cognitive Science Conference 2014, 2014

2013

Applying MapReduce to Learning User Preferences in Near Real-Time.

[BibT_eX]

[DOI]