Lukasz Pawlik

According to our database, Lukasz Pawlik authored at least 3 papers between 2021 and 2022.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2022

A method for improving bot effectiveness by recognising implicit customer intent in contact centre conversations.

Lukasz Pawlik, Miroslaw Plaza, Stanislaw Deniziak, Ewa Boksa

Speech Commun., 2022

2021

Call Transcription Methodology for Contact Center Systems.

Miroslaw Plaza, Lukasz Pawlik, Stanislaw Deniziak

IEEE Access, 2021

Influence of the Contact Center Systems Development on Key Performance Indicators.

Miroslaw Plaza, Lukasz Pawlik

IEEE Access, 2021