Mayuram S. Krishnan

Affiliations:
  • University of Michigan, USA


According to our database1, Mayuram S. Krishnan authored at least 63 papers between 1993 and 2022.

Collaborative distances:
  • Dijkstra number2 of four.
  • Erdős number3 of four.

Timeline

Legend:

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PhD thesis 
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Links

On csauthors.net:

Bibliography

2022
How Human Resource and Information Systems Practices Amplify the Returns on Information Technology Investments.
J. Assoc. Inf. Syst., 2022

2020
How Does Customer Service Offshoring Impact Customer Satisfaction?
J. Comput. Inf. Syst., 2020

2018
How Client Capabilities, Vendor Configuration, and Location Impact BPO Outcomes.
J. Comput. Inf. Syst., 2018

On the Economies of Scale and Budget Allocations in Information Technology Services Provision.
Proceedings of the 51st Hawaii International Conference on System Sciences, 2018

2017
Leveraging Customer Involvement for Fueling Innovation: The Role of Relational and Analytical Information Processing Capabilities.
MIS Q., 2017

2016
Do CIO IT Budgets Explain Bigger or Smaller Governments? Theory and Evidence from U.S. State Governments.
Manag. Sci., 2016

Research Note - Information Technology, Customer Satisfaction, and Profit: Theory and Evidence.
Inf. Syst. Res., 2016

Growth Oriented Digital Strategy and Long-Term Compensation of Chief Executives.
Proceedings of the International Conference on Information Systems, 2016

2014
Information Technology and Administrative Efficiency in U.S. State Governments: A Stochastic Frontier Approach.
MIS Q., 2014

2013
The Effect of Information Technology-Enabled Flexibility on Formation and Market Value of Alliances.
Manag. Sci., 2013

Determinants of Usage Variations of Business Intelligence & Analytics in Organizations - An Empirical Analysis.
Proceedings of the International Conference on Information Systems, 2013

2012
Organizational Adoption of Web 2.0 Technologies: An Empirical Analysis.
J. Organ. Comput. Electron. Commer., 2012

Cloud Computing Adoption and its Implications for CIO Strategic Focus - An Empirical Analysis.
Proceedings of the International Conference on Information Systems, 2012

Does Software-as-a-Service (SaaS) has a role in IT-enabled Innovation? - An Empirical Analysis.
Proceedings of the 18th Americas Conference on Information Systems, 2012

2011
Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing.
J. Manag. Inf. Syst., 2011

Leveraging IT for Business Innovation: Does the Role of the CIO Matter?
Proceedings of the International Conference on Information Systems, 2011

BI and CRM for Customer Involvement in Product and Service Development.
Proceedings of the International Conference on Information Systems, 2011

Cost, Quality and Time Outcomes of Onshore and Offshore Business Process Outsourcing.
Proceedings of the A Renaissance of Information Technology for Sustainability and Global Competitiveness. 17th Americas Conference on Information Systems, 2011

Antecedents and Effect of IT Usage on Performance: A Research Framework and Empirical Study.
Proceedings of the A Renaissance of Information Technology for Sustainability and Global Competitiveness. 17th Americas Conference on Information Systems, 2011

2010
User participation in software development projects.
Commun. ACM, 2010

Organizational Learning and Organizational Capabilities of Firms that Engage in Onshore and Offshore Business Process Outsourcing.
Proceedings of the 43rd Hawaii International International Conference on Systems Science (HICSS-43 2010), 2010

2009
From Association to Causation via a Potential Outcomes Approach.
Inf. Syst. Res., 2009

2008
Human Capital and Institutional Effects in the Compensation of Information Technology Professionals in the United States.
Manag. Sci., 2008

High tech, high touch: The effect of employee skills and customer heterogeneity on customer satisfaction with enterprise system support services.
Decis. Support Syst., 2008

The Effects of Information Technology and Service-Oriented Architectures on Joint Venture Value.
Proceedings of the International Conference on Information Systems, 2008

2007
Designing Web Sites for Customer Loyalty Across Business Domains: A Multilevel Analysis.
J. Manag. Inf. Syst., 2007

Information technology and the autonomy-control duality: toward a theory.
Inf. Technol. Manag., 2007

Editorial Overview - The Digitally Enabled Extended Enterprise in a Global Economy.
Inf. Syst. Res., 2007

Complementarities Between Information Technology and Human Resource Practices in Knowledge Work.
Proceedings of the International Conference on Information Systems, 2007

SOA and Information Sharing in Supply Chain: 'How' Information is Shared Matters!
Proceedings of the International Conference on Information Systems, 2007

Reexamining Software Project Success: The Perspectives of Developers and Users.
Proceedings of the International Conference on Information Systems, 2007

Does SOA Improve the Supply Chain? An Empirical Analysis of the Impact of SOA Adoption on Electronic Supply Chain Performance.
Proceedings of the 40th Hawaii International International Conference on Systems Science (HICSS-40 2007), 2007

2006
Work Dispersion, Process-Based Learning, and Offshore Software Development Performance.
MIS Q., 2006

The Personalization Privacy Paradox: An Empirical Evaluation of Information Transparency and the Willingness to be Profiled Online for Personalization.
MIS Q., 2006

Does Offshoring Impact Customer Satisfaction?
Proceedings of the Connecting the Americas. 12th Americas Conference on Information Systems, 2006

On The Value of Code Inspections for Software Project Management: An Empirical Analysis.
Proceedings of the Connecting the Americas. 12th Americas Conference on Information Systems, 2006

2005
The Impact of Institutional Forces on Software Metrics Programs.
IEEE Trans. Software Eng., 2005

Leveraging Global Resources: A Process Maturity Framework for Managing Distributed Development.
IEEE Softw., 2005

Antecedents of Onshore and Offshore Business Process Outsourcing.
Proceedings of the International Conference on Information Systems, 2005

Leveraging Global Resources: A Process Maturity Framework for Managing Distributed Software Product Development.
Proceedings of the A Conference on a Human Scale. 11th Americas Conference on Information Systems, 2005

2004
Quality Dimensions in E-Commerce Software Tools: An Empirical Analysis of North American and Japanese Markets.
J. Organ. Comput. Electron. Commer., 2004

A Decision Model for Software Maintenance.
Inf. Syst. Res., 2004

2003
Empirical Analysis of CK Metrics for Object-Oriented Design Complexity: Implications for Software Defects.
IEEE Trans. Software Eng., 2003

Contracts in Offshore Software Development: An Empirical Analysis.
Manag. Sci., 2003

The Consumer Online Purchase Decision: A Model of Consideration Set Formation and Buyer Conversion Rate Across Market Leaders and Market Followers.
Proceedings of the 9th Americas Conference on Information Systems, 2003

The Market Value of IT Outsourcing Investment Announcements: An Event-Study Analysis.
Proceedings of the 9th Americas Conference on Information Systems, 2003

2002
Rapid Software Development through Team Collocation.
IEEE Trans. Software Eng., 2002

Measurement Programs in Software Development: Determinants of Success.
IEEE Trans. Software Eng., 2002

The role of software processes and communication in offshore software development.
Commun. ACM, 2002

2001
Making the Software Factory Work: Lessons from a Decade of Experience.
Proceedings of the 7th IEEE International Software Metrics Symposium (METRICS 2001), 2001

Business Value of IT-Enabled Call Centers: An Empirical Analysis.
Proceedings of the International Conference on Information Systems, 2001

Determinants of Inspection Effectiveness in Software Development: An Empirical Analysis.
Proceedings of the International Conference on Information Systems, 2001

2000
How does radical collocation help a team succeed?
Proceedings of the CSCW 2000, 2000

1999
Measuring Process Consistency: Implications for Reducing Software Defects.
IEEE Trans. Software Eng., 1999

Resource Scheduling In A High-Performance Multimedia Server.
IEEE Trans. Knowl. Data Eng., 1999

Software Process Models and Project Performance.
Inf. Syst. Frontiers, 1999

1998
The role of team factors in software cost and quality: An empirical analysis.
Inf. Technol. People, 1998

An empirical analysis of customer satisfaction for Intranet marketing systems.
Decis. Support Syst., 1998

Evaluating the Cost of Software Quality.
Commun. ACM, 1998

The life cycle effects of software process improvement: a longitudinal analysis.
Proceedings of the Nineteenth International Conference on Information Systems, 1998

1995
Determinants of service quality in software: an empirical analysis.
Proceedings of the 1995 Conference of the Centre for Advanced Studies on Collaborative Research, 1995

1994
Software release management: a business perspective.
Proceedings of the 1994 Conference of the Centre for Advanced Studies on Collaborative Research, October 31, 1994

1993
Cost, quality and user satisfaction of software products: an empirical analysis.
Proceedings of the 1993 Conference of the Centre for Advanced Studies on Collaborative Research, 1993


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