Jonathan Whitaker

Orcid: 0000-0003-3450-8817

According to our database1, Jonathan Whitaker authored at least 27 papers between 2005 and 2020.

Collaborative distances:
  • Dijkstra number2 of four.
  • Erdős number3 of four.

Timeline

Legend:

Book 
In proceedings 
Article 
PhD thesis 
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Links

On csauthors.net:

Bibliography

2020
Chronic Disease Management: How IT and Analytics Create Healthcare Value Through the Temporal Displacement of Care.
MIS Q., 2020

How Does Customer Service Offshoring Impact Customer Satisfaction?
J. Comput. Inf. Syst., 2020

Digital transformation of global business processes: the role of dual embeddedness.
Bus. Process. Manag. J., 2020

Can We Quantify the Benefits of IT-Enabled Chronic Disease Management?
Proceedings of the 26th Americas Conference on Information Systems, 2020

2019
Beauty Is in the Eye of the Beholder: Toward a Contextual Understanding of Compensation of Information Technology Professionals Within and Across Geographies.
Inf. Syst. Res., 2019

A Distributed Low-Cost Pollution Monitoring Platform.
IEEE Internet Things J., 2019

2018
How Client Capabilities, Vendor Configuration, and Location Impact BPO Outcomes.
J. Comput. Inf. Syst., 2018

Artificial Intelligence and IT Professionals.
IT Prof., 2018

2017
How Multinational Corporations Use Information Technology to Manage Global Operations.
J. Comput. Inf. Syst., 2017

Information Technology, Revenues, and Profits: Exploring the Role of Foreign and Domestic Operations.
Inf. Syst. Res., 2017

2016
SMACK software verification toolchain.
Proceedings of the 38th International Conference on Software Engineering, 2016

2014
Research Note - Industry-Specific Human Capital and Wages: Evidence from the Business Process Outsourcing Industry.
Inf. Syst. Res., 2014

A model to support IT infrastructure planning and the allocation of IT governance authority.
Decis. Support Syst., 2014

2013
Success is more than a resumé: the role of social and psychological capital in compensation for offshore BPO professionals.
Proceedings of the 2013 Computers and People Research Conference, SIGMIS-CPR '13, Cincinnati, OH, USA, May 30, 2013

2012
It's What's Inside that Counts: The Role of Social and Psychological Capital in Compensation for Offshore BPO Professionals.
Proceedings of the International Conference on Information Systems, 2012

How Multinational Firms Use IT to Manage Their Global Operations.
Proceedings of the 18th Americas Conference on Information Systems, 2012

2011
Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing.
J. Manag. Inf. Syst., 2011

Cost, Quality and Time Outcomes of Onshore and Offshore Business Process Outsourcing.
Proceedings of the A Renaissance of Information Technology for Sustainability and Global Competitiveness. 17th Americas Conference on Information Systems, 2011

2010
Global Diffusion of the Internet XVI: The Role of Economic Development and Firm Internationalization in Internet Business Practices.
Commun. Assoc. Inf. Syst., 2010

Organizational Learning and Organizational Capabilities of Firms that Engage in Onshore and Offshore Business Process Outsourcing.
Proceedings of the 43rd Hawaii International International Conference on Systems Science (HICSS-43 2010), 2010

2008
Internet Business Practices Across the Globe: Lessons from Emerging Economies.
Proceedings of the Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, 2008

2007
Is the World Flat or Spiky? Information Intensity, Skills, and Global Service Disaggregation.
Inf. Syst. Res., 2007

2006
Information Technology, Production Process Outsourcing, and Manufacturing Plant Performance.
J. Manag. Inf. Syst., 2006

Antecedents of Business Process Outsourcing in Manufacturing Plants.
Proceedings of the 39th Hawaii International International Conference on Systems Science (HICSS-39 2006), 2006

Does Offshoring Impact Customer Satisfaction?
Proceedings of the Connecting the Americas. 12th Americas Conference on Information Systems, 2006

Antecedents and Performance Outcomes of Onshore and Offshore BPO.
Proceedings of the Connecting the Americas. 12th Americas Conference on Information Systems, 2006

2005
Antecedents of Onshore and Offshore Business Process Outsourcing.
Proceedings of the International Conference on Information Systems, 2005


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