Raymond P. Fisk
According to our database1,
Raymond P. Fisk
authored at least 7 papers
between 2003 and 2013.
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Bibliography
2013
Dynamic Multi-interface Services: An Application to the Design of a Multimedia Service.
Proceedings of the Fifth International Conference on Service Science and Innovation, 2013
Healthcare professionals as customers: A service perspective on Portuguese primary care health information systems.
Proceedings of the IEEE 15th International Conference on e-Health Networking, 2013
2009
Requirements engineering for multi-channel services: the SEB method and its application to a multi-channel bank.
Requir. Eng., 2009
2004
Customer Experience Requirements for Multi-platform Service Interaction: Bringing Services Marketing to the Elicitation of User Requirements.
Proceedings of the 12th IEEE International Conference on Requirements Engineering (RE 2004), 2004
Designing interaction experiences for multi-platform service provision with essential use cases.
Proceedings of the 9th International Conference on Intelligent User Interfaces, 2004
2003
Essential Use Cases in the Design of Multi-channel Service Offerings - A Study of Internet Banking.
Proceedings of the Web Engineering, International Conference, 2003
Proceedings of the Interactive Systems. Design, 2003