Samer AlSamadi

According to our database, Samer AlSamadi authored at least 4 papers between 2022 and 2025.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of five.

2025

Machine learning-based decision support system for the integrated staffing and scheduling of call centers under uncertainties : The case study of a relay call center for the deaf community. (Outil d'aide à la décision par apprentissage automatique pour la planification intégrée de centres d'appels soumis à des incertitudes : cas d'étude d'un centre relais pour sourds et malentendants).

Samer AlSamadi

PhD thesis, 2025

Machine learning-based agent staffing under uncertainty: The case of a relay call center.

Samer AlSamadi, Cléa Martinez, Canan Pehlivan, Nicolas Cellier, Oualid Jouini, Yi-Ping Fang, Benjamin Legros, Franck Fontanili

Expert Syst. Appl., 2025

2022

Anti-windup-like Compensator Synthesis for Discrete-Time Quantized Control Systems.

Samer AlSamadi, Francesco Ferrante, Sophie Tarbouriech

CoRR, 2022

Call Center Agent Scheduling Evaluation Using Discrete-Event Simulation: A Decision-Support Tool.

Samer AlSamadi, Cléa Martinez, Canan Pehlivan, Nicolas Cellier, Franck Fontanili

Proceedings of the Winter Simulation Conference, 2022