Soon-Gyo Jung

Orcid: 0000-0002-6130-8012

According to our database1, Soon-Gyo Jung authored at least 107 papers between 2015 and 2024.

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Bibliography

2024
Correction to: Finetuning Analytics Information Systems for a Better Understanding of Users: Evidence of Personification Bias on Multiple Digital Channels.
Inf. Syst. Frontiers, April, 2024

Finetuning Analytics Information Systems for a Better Understanding of Users: Evidence of Personification Bias on Multiple Digital Channels.
Inf. Syst. Frontiers, April, 2024

2023
Fair compensation of crowdsourcing work: the problem of flat rates.
Behav. Inf. Technol., December, 2023

The realness of fakes: Primary evidence of the effect of deepfake personas on user perceptions in a design task.
Int. J. Hum. Comput. Stud., October, 2023

Will they take this offer? A machine learning price elasticity model for predicting upselling acceptance of premium airline seating.
Inf. Manag., April, 2023

How does an imaginary persona's attractiveness affect designers' perceptions and IT solutions? An experimental study on users' remote working needs.
Inf. Technol. People, 2023

Measuring Engagement Through Remote Interactions of Customers: Introducing METRIC.
Proceedings of the International Symposium on Networks, Computers and Communications, 2023

The Choice of a Persona: An Analysis of Why Stakeholders Choose a Given Persona for a Design Task.
Proceedings of the HCI International 2023 - Late Breaking Papers, 2023

How Can Natural Language Processing and Generative AI Address Grand Challenges of Quantitative User Personas?
Proceedings of the HCI International 2023 - Late Breaking Papers, 2023

How Do Users Perceive Deepfake Personas? Investigating the Deepfake User Perception and Its Implications for Human-Computer Interaction.
Proceedings of the 15th Biannual Conference of the Italian SIGCHI Chapter, 2023

2022
The illusion of data validity: Why numbers about people are likely wrong.
Data Inf. Manag., October, 2022

Can Unhappy Pictures Enhance the Effect of Personas? A User Experiment.
ACM Trans. Comput. Hum. Interact., 2022

Who is in the sample? An analysis of real and surrogate users as participants in user study research in the information technology fields.
PeerJ Comput. Sci., 2022

How to Create Personas: Three Persona Creation Methodologies with Implications for Practical Employment.
Pac. Asia J. Assoc. Inf. Syst., 2022

Engineers, Aware! Commercial Tools Disagree on Social Media Sentiment: Analyzing the Sentiment Bias of Four Major Tools.
Proc. ACM Hum. Comput. Interact., 2022

How does varying the number of personas affect user perceptions and behavior? Challenging the 'small personas' hypothesis!
Int. J. Hum. Comput. Stud., 2022

Big Data, Small Personas: How Algorithms Shape the Demographic Representation of Data-Driven User Segments.
Big Data, 2022

Using artificially generated pictures in customer-facing systems: an evaluation study with data-driven personas.
Behav. Inf. Technol., 2022

The Effect of Hiding Dislikes on the Use of YouTube's Like and Dislike Features.
Proceedings of the WebSci '22: 14th ACM Web Science Conference 2022, Barcelona, Spain, June 26, 2022

Survey2Persona: Rendering Survey Responses as Personas.
Proceedings of the UMAP '22: 30th ACM Conference on User Modeling, Adaptation and Personalization, Barcelona, Spain, July 4, 2022

Creating More Personas Improves Representation of Demographically Diverse Populations: Implications Towards Interactive Persona Systems.
Proceedings of the NordiCHI '22: Nordic Human-Computer Interaction Conference, Aarhus, Denmark, October 8, 2022

Intentionally Biasing User Representation?: Investigating the Pros and Cons of Removing Toxic Quotes from Social Media Personas.
Proceedings of the NordiCHI '22: Nordic Human-Computer Interaction Conference, Aarhus, Denmark, October 8, 2022

Developing Persona Analytics Towards Persona Science.
Proceedings of the IUI 2022: 27th International Conference on Intelligent User Interfaces, Helsinki, Finland, March 22, 2022

Use Cases for Design Personas: A Systematic Review and New Frontiers.
Proceedings of the CHI '22: CHI Conference on Human Factors in Computing Systems, New Orleans, LA, USA, 29 April 2022, 2022

Personas: New Data, New Trends.
Proceedings of the CHI '22: CHI Conference on Human Factors in Computing Systems, New Orleans, LA, USA, 29 April 2022, 2022

2021
Toxic Text in Personas: An Experiment on User Perceptions.
AIS Trans. Hum. Comput. Interact., December, 2021

Data-Driven Personas
Synthesis Lectures on Human-Centered Informatics, Morgan & Claypool Publishers, ISBN: 978-3-031-02231-9, 2021

The ability of personas: An empirical evaluation of altering incorrect preconceptions about users.
Int. J. Hum. Comput. Stud., 2021

How Does Personification Impact Ad Performance and Empathy? An Experiment with Online Advertising.
Int. J. Hum. Comput. Interact., 2021

A Survey of 15 Years of Data-Driven Persona Development.
Int. J. Hum. Comput. Interact., 2021

Persona analytics: Analyzing the stability of online segments and content interests over time using non-negative matrix factorization.
Expert Syst. Appl., 2021

Too few, too many, just right: Creating the necessary number of segments for large online customer populations.
Electron. Commer. Res. Appl., 2021

Forecasting the nearly unforecastable: why aren't airline bookings adhering to the prediction algorithm?
Electron. Commer. Res., 2021

Helping Professionals Select Persona Interview Questions Using Natural Language Processing.
Proceedings of the Human-Computer Interaction - INTERACT 2021 - 18th IFIP TC 13 International Conference, Bari, Italy, August 30, 2021

Think-Aloud Surveys - A Method for Eliciting Enhanced Insights During User Studies.
Proceedings of the Human-Computer Interaction - INTERACT 2021 - 18th IFIP TC 13 International Conference, Bari, Italy, August 30, 2021

Taking Back Control of Social Media Feeds with Take Back Control.
Proceedings of the International Conference on INnovations in Intelligent SysTems and Applications, 2021

Next Likely Behavior: Predicting Individual Actions from Aggregate User Behaviors.
Proceedings of the Second International Conference on Intelligent Data Science Technologies and Applications, 2021

Automatically Mapping Ad Targeting Criteria between Online Ad Platforms.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

All About the Name: Assigning Demographically Appropriate Names to Data-Driven Entities.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

Strengths and Weaknesses of Persona Creation Methods: Guidelines and Opportunities for Digital Innovations.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

Information Design for Personas in Four Professional Domains of User Experience Design, Healthcare, Market Research, and Social Media Strategy.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

Suggestions for Online User Studies - Sharing Experiences from the Use of Four Platforms.
Proceedings of the HCI International 2021 - Late Breaking Papers: Design and User Experience, 2021

Implementing Eye-Tracking for Persona Analytics.
Proceedings of the ETRA '21 Adjunct: 2021 Symposium on Eye Tracking Research and Applications, 2021

Comparing Persona Analytics and Social Media Analytics for a User-Centric Task Using Eye-Tracking and Think-Aloud.
Proceedings of the 14th Biannual Conference of the Italian SIGCHI Chapter, 2021

Towards a Measurement Scale of Organizational Readiness for Personas.
Proceedings of the CHI '21: CHI Conference on Human Factors in Computing Systems, 2021

Picturing It!: The Effect of Image Styles on User Perceptions of Personas.
Proceedings of the CHI '21: CHI Conference on Human Factors in Computing Systems, 2021

Instilling Knowledge Claims of Personas from 346 Research Articles.
Proceedings of the CHI '21: CHI Conference on Human Factors in Computing Systems, 2021

Persona Analytics: Implementing Mouse-Tracking for an Interactive Persona System.
Proceedings of the CHI '21: CHI Conference on Human Factors in Computing Systems, 2021

Weaponizing Words: Analyzing Fake News Accusations Against Two Online News Channels.
Proceedings of the 8th International Conference on Behavioral and Social Computing, 2021

Online Hate Detection Systems: Challenges and Action Points for Developers, Data Scientists, and Researchers.
Proceedings of the 8th International Conference on Behavioral and Social Computing, 2021

2020
Persona Perception Scale: Development and Exploratory Validation of an Instrument for Evaluating Individuals' Perceptions of Personas.
Int. J. Hum. Comput. Stud., 2020

Persona Transparency: Analyzing the Impact of Explanations on Perceptions of Data-Driven Personas.
Int. J. Hum. Comput. Interact., 2020

Does a Smile Matter if the Person Is Not Real?: The Effect of a Smile and Stock Photos on Persona Perceptions.
Int. J. Hum. Comput. Interact., 2020

Developing an online hate classifier for multiple social media platforms.
Hum. centric Comput. Inf. Sci., 2020

Making Meaningful User Segments from Datasets Using Product Dissemination and Product Impact.
Data Inf. Manag., 2020

Data-Driven Personas for Enhanced User Understanding: Combining Empathy with Rationality for Better Insights to Analytics.
Data Inf. Manag., 2020

Improving Arabic Text Categorization Using Transformer Training Diversification.
Proceedings of the Fifth Arabic Natural Language Processing Workshop, 2020

Four Types of Toxic People: Characterizing Online Users' Toxicity over Time.
Proceedings of the NordiCHI '20: Shaping Experiences, 2020

A Multi-Platform Arabic News Comment Dataset for Offensive Language Detection.
Proceedings of The 12th Language Resources and Evaluation Conference, 2020

The effect of numerical and textual information on visual engagement and perceptions of AI-driven persona interfaces.
Proceedings of the IUI '20: 25th International Conference on Intelligent User Interfaces, 2020

Explaining Data Driven Personas to End Users.
Proceedings of the Workshop on Explainable Smart Systems for Algorithmic Transparency in Emerging Technologies co-located with 25th International Conference on Intelligent User Interfaces (IUI 2020), 2020

Giving Faces to Data: Creating Data-Driven Personas from Personified Big Data.
Proceedings of the IUI '20: 25th International Conference on Intelligent User Interfaces, 2020

Enriching Social Media Personas with Personality Traits: A Deep Learning Approach Using the Big Five Classes.
Proceedings of the Artificial Intelligence in HCI, 2020

Rethinking Personas for Fairness: Algorithmic Transparency and Accountability in Data-Driven Personas.
Proceedings of the Artificial Intelligence in HCI, 2020

A Template for Data-Driven Personas: Analyzing 31 Quantitatively Oriented Persona Profiles.
Proceedings of the Human Interface and the Management of Information. Designing Information, 2020

Designing Prototype Player Personas from a Game Preference Survey.
Proceedings of the Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, 2020

The Effect of Experience on Persona Perceptions.
Proceedings of the Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, 2020

Personas and Analytics: A Comparative User Study of Efficiency and Effectiveness for a User Identification Task.
Proceedings of the CHI '20: CHI Conference on Human Factors in Computing Systems, 2020

Analyzing Demographic Bias in Artificially Generated Facial Pictures.
Proceedings of the Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, 2020

A Literature Review of Quantitative Persona Creation.
Proceedings of the CHI '20: CHI Conference on Human Factors in Computing Systems, 2020

The Ethics of Data-Driven Personas.
Proceedings of the Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, 2020

Things Change: Comparing Results Using Historical Data and User Testing for Evaluating a Recommendation Task.
Proceedings of the Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, 2020

From flat file to interface: Synthesis of personas and analytics for enhanced user understanding.
Proceedings of the Information for a Sustainable World: Addressing Society's Grand Challenges, 2020

2019
Confusion and information triggered by photos in persona profiles.
Int. J. Hum. Comput. Stud., 2019

The Effect of Smiling Pictures on Perceptions of Personas.
Proceedings of the Adjunct Publication of the 27th Conference on User Modeling, 2019

Confusion Prediction from Eye-Tracking Data: Experiments with Machine Learning.
Proceedings of the 9th International Conference on Information Systems and Technologies, 2019

The Future of Data-driven Personas: A Marriage of Online Analytics Numbers and Human Attributes.
Proceedings of the 21st International Conference on Enterprise Information Systems, 2019

Exploring the Relationship Between Game Content and Culture-based Toxicity: A Case Study of League of Legends and MENA Players.
Proceedings of the 30th ACM Conference on Hypertext and Social Media, 2019

Design Issues in Automatically Generated Persona Profiles: A Qualitative Analysis from 38 Think-Aloud Transcripts.
Proceedings of the 2019 Conference on Human Information Interaction and Retrieval, 2019

Online Hate Ratings Vary by Extremes: A Statistical Analysis.
Proceedings of the 2019 Conference on Human Information Interaction and Retrieval, 2019

Analyzing Hate Speech Toward Players from the MENA in League of Legends.
Proceedings of the Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 2019

Detecting Demographic Bias in Automatically Generated Personas.
Proceedings of the Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 2019

Personas Changing Over Time: Analyzing Variations of Data-Driven Personas During a Two-Year Period.
Proceedings of the Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 2019

Creating Manageable Persona Sets from Large User Populations.
Proceedings of the Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 2019

Capturing the change in topical interests of personas over time.
Proceedings of the Information... Anyone, Anywhere, Any Time, Any Way, 2019

2018
Imaginary People Representing Real Numbers: Generating Personas from Online Social Media Data.
ACM Trans. Web, 2018

Customer segmentation using online platforms: isolating behavioral and demographic segments for persona creation via aggregated user data.
Soc. Netw. Anal. Min., 2018

From 2, 772 segments to five personas: Summarizing a diverse online audience by generating culturally adapted personas.
First Monday, 2018

What We Read, What We Search: Media Attention and Public Attention Among 193 Countries.
Proceedings of the 2018 World Wide Web Conference on World Wide Web, 2018

Online Hate Interpretation Varies by Country, But More by Individual: A Statistical Analysis Using Crowdsourced Ratings.
Proceedings of the Fifth International Conference on Social Networks Analysis, 2018

Neural Network Hate Deletion: Developing a Machine Learning Model to Eliminate Hate from Online Comments.
Proceedings of the Internet Science - 5th International Conference, 2018

Combining Behaviors and Demographics to Segment Online Audiences: Experiments with a YouTube Channel.
Proceedings of the Internet Science - 5th International Conference, 2018

Anatomy of Online Hate: Developing a Taxonomy and Machine Learning Models for Identifying and Classifying Hate in Online News Media.
Proceedings of the Twelfth International Conference on Web and Social Media, 2018

Automatically Conceptualizing Social Media Analytics Data via Personas.
Proceedings of the Twelfth International Conference on Web and Social Media, 2018

Assessing the Accuracy of Four Popular Face Recognition Tools for Inferring Gender, Age, and Race.
Proceedings of the Twelfth International Conference on Web and Social Media, 2018

Fixation and Confusion: Investigating Eye-tracking Participants' Exposure to Information in Personas.
Proceedings of the 2018 Conference on Human Information Interaction and Retrieval, 2018

Automatic Persona Generation (APG): A Rationale and Demonstration.
Proceedings of the 2018 Conference on Human Information Interaction and Retrieval, 2018

"Is More Better?": Impact of Multiple Photos on Perception of Persona Profiles.
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, 2018

Persona Perception Scale: Developing and Validating an Instrument for Human-Like Representations of Data.
Proceedings of the Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems, 2018

Findings of a User Study of Automatically Generated Personas.
Proceedings of the Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems, 2018

2017
Who are your users?: comparing media professionals' preconception of users to data-driven personas.
Proceedings of the 29th Australian Conference on Computer-Human Interaction, 2017

Generating Cultural Personas from Social Data: A Perspective of Middle Eastern Users.
Proceedings of the 5th International Conference on Future Internet of Things and Cloud Workshops, 2017

Persona Generation from Aggregated Social Media Data.
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, 2017

Viewed by too many or viewed too little: Using information dissemination for audience segmentation.
Proceedings of the Diversity of Engagement: Connecting People and Information in the Physical and Virtual Worlds, 2017

Leveraging Social Analytics Data for Identifying Customer Segments for Online News Media.
Proceedings of the 14th IEEE/ACS International Conference on Computer Systems and Applications, 2017

2016
Trail-Using Ant Behavior Based Energy-Efficient Routing Protocol in Wireless Sensor Networks.
Int. J. Distributed Sens. Networks, 2016

2015
Clustering Wireless Sensor Networks Based on Bird Flocking Behavior.
Proceedings of the Computational Science and Its Applications - ICCSA 2015, 2015


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