Vijay Mehrotra

According to our database, Vijay Mehrotra authored at least 13 papers between 2001 and 2023.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2023

A Use Case-Engineering Resources Taxonomy for Analytical Spreadsheet Models.

Thomas A. Grossman, Vijay Mehrotra

CoRR, 2023

2018

Staffing call centers under arrival-rate uncertainty with Bayesian updates.

Jing Zan, John J. Hasenbein, David P. Morton, Vijay Mehrotra

Oper. Res. Lett., 2018

Alternative Spreadsheet Model Designs for an Operations Management Model Embedded in a Periodic Business Process.

Thomas A. Grossman, Vijay Mehrotra, Mouwafac Sidaoui

CoRR, 2018

2016

A Student-Centered Approach to the Business School Management Science Course.

Thomas A. Grossman, Vijay Mehrotra, Mouwafac Sidaoui

INFORMS Trans. Educ., 2016

2012

Routing to Manage Resolution and Waiting Time in Call Centers with Heterogeneous Servers.

Vijay Mehrotra, Kevin Ross, Geoffrey S. Ryder, Yong-Pin Zhou

Manuf. Serv. Oper. Manag., 2012

2011

Towards Evaluating the Quality of a Spreadsheet: The Case of the Analytical Spreadsheet Model

Thomas A. Grossman, Vijay Mehrotra, Johncharles Sander

CoRR, 2011

2009

OR Process Skills Transform an Out-of-Control Call Center into a Strategic Asset.

Vijay Mehrotra, Thomas A. Grossman

Interfaces, 2009

2007

Lessons from Mission-Critical Spreadsheets.

Thomas A. Grossman, Vijay Mehrotra, Özgür Özlük

Commun. Assoc. Inf. Syst., 2007

Managing trade-offs in call center agent scheduling: methodology and case study.

Robert Saltzman, Vijay Mehrotra

Proceedings of the 2007 Summer Computer Simulation Conference, 2007

2005

Performance measures for service systems with a random arrival rate.

Samuel G. Steckley, Shane G. Henderson, Vijay Mehrotra

Proceedings of the 37th Winter Simulation Conference, Orlando, FL, USA, December 4-7, 2005, 2005

2004

A Manager-Friendly Platform for Simulation Modeling and Analysis of Call Center Queueing Systems.

Robert Saltzman, Vijay Mehrotra

Proceedings of the 36th conference on Winter simulation, 2004

2003

Call center simulations: call center simulation modeling: methods, challenges, and opportunities.

Vijay Mehrotra, Jason Fama

Proceedings of the 35th Winter Simulation Conference: Driving Innovation, 2003

2001

A Call Center Uses Simulation to Drive Strategic Change.

Robert M. Saltzman, Vijay Mehrotra

Interfaces, 2001