Walter Brenner
Orcid: 0000-0002-0657-4385Affiliations:
- University of St. Gallen, Switzerland
According to our database1,
Walter Brenner
authored at least 177 papers
between 1988 and 2022.
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Bibliography
2022
HMD Prax. Wirtsch., 2022
2021
Proceedings of the Engineering the Transformation of the Enterprise, 2021
2020
IEEE Softw., 2020
How affordances of chatbots cross the chasm between social and traditional enterprise systems.
Electron. Mark., 2020
Data Base, 2020
2019
Digital Feedback for Digital Work? Affordances and Constraints of a Feedback App at InsurCorp.
Proceedings of the Human Practice. Digital Ecologies. Our Future. 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), 2019
A Socio-Technical Approach to Manage Analytics-as-a-Service - Results of an Action Design Research Project.
Proceedings of the Human Practice. Digital Ecologies. Our Future. 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), 2019
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019
2018
Product Lifecycle Management im Konzernumfeld - Herausforderungen, Lösungsansätze und Handlungsempfehlungen.
HMD Prax. Wirtsch., 2018
Exploring Affordances of Slack Integrations and Their Actualization Within Enterprises - Towards an Understanding of How Chatbots Create Value.
Proceedings of the 51st Hawaii International Conference on System Sciences, 2018
The Evolution of IS Projects in Manufacturing Industries: The Case of Product Lifecycle Management.
Proceedings of the 51st Hawaii International Conference on System Sciences, 2018
2017
Using a Digital Services Capability Model to Assess Readiness for the Digital Consumer.
MIS Q. Executive, 2017
MIS Q. Executive, 2017
Auf dem Weg zu einer Informatik neuer Prägung in Wissenschaft, Studium und Wirtschaft.
Inform. Spektrum, 2017
Understanding the Value and Organizational Implications of Big Data Analytics - The Case of AUDI AG.
Proceedings of the International Conference on Information Systems, 2017
Digital Product Innovation in Manufacturing Industries - Towards a Taxonomy for Feedback-driven Product Development Scenarios.
Proceedings of the 50th Hawaii International Conference on System Sciences, 2017
Defining Archetypes of E-Collaboration for Product Development in The Automotive Industry.
Proceedings of the 25th European Conference on Information Systems, 2017
Proceedings of the 23rd Americas Conference on Information Systems, 2017
Proceedings of the Australasian Conference on Information Systems, 2017
2016
MIS Q. Executive, 2016
Stepwise Evolution of Capabilities for Harnessing Digital Data Streams in Data-Driven Industrial Services.
MIS Q. Executive, 2016
Understanding the Business Value of Intelligent Products for Product Development in Manufacturing Industries.
Proceedings of the 8th International Conference on Information Management and Engineering, 2016
Proceedings of the 49th Hawaii International Conference on System Sciences, 2016
Proceedings of the CONF-IRM 2016, 2016
Towards Understanding closed-loop PLM: The Role of Product Usage Data for Product Development enabled by intelligent Properties.
Proceedings of the 29th Bled eConference: Digital Economy, 2016
Challenges in Product Lifecycle Management - Evidence from the Automotive Supply Industry.
Proceedings of the Australasian Conference on Information Systems, 2016
2015
HMD Prax. Wirtsch., 2015
Measuring IT Service Management Capability: Scale Development and Empirical Validation.
Proceedings of the Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik, 2015
Mobile Work Support for Field Service: A Literature Review and Directions for Future Research.
Proceedings of the Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik, 2015
Empowering Technical Customer Service by Cyber-Physical Industrial Equipment: Exploring Rationales, Opportunities, and Impediments.
Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015
Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015
Consumer-Centric Information Systems: A Literature Review and Avenues for Further Research.
Proceedings of the International Conference on Information Systems, 2015
FC Bayern München Goes Social - The Value of Social Media for Professional Sports Clubs.
Proceedings of the 23rd European Conference on Information Systems, 2015
Understanding the Business Value: Towards a Taxonomy of Industrial Use Scenarios enabled by Cyber-Physical Systems in the Equipment Manufacturing Industry.
Proceedings of the CONF-IRM 2015, 2015
2014
User, Use & Utility Research - Die Gestaltungsperspektive der Wirtschaftsinformatik auf den digitalen Nutzer.
Wirtschaftsinf., 2014
Developing a maturity model for service systems in heavy equipment manufacturing enterprises.
Inf. Manag., 2014
Projektübergreifendes Management - Der strategische Applikationslebenszyklus am Beispiel des BMW Q-Cockpit.
HMD Prax. Wirtsch., 2014
User, Use & Utility Research - The Digital User as New Design Perspective in Business and Information Systems Engineering.
Bus. Inf. Syst. Eng., 2014
Proceedings of the International Conference on Information Systems, 2014
Proceedings of the 47th Hawaii International Conference on System Sciences, 2014
Succeeding in Application Services Outsourcing Strategies - a Contingency Perspective.
Proceedings of the 22st European Conference on Information Systems, 2014
Role Allocation and Governance of Interorganizational Networks in Machine-to-Machine-Communication.
Proceedings of the 22st European Conference on Information Systems, 2014
Proceedings of the 20th Americas Conference on Information Systems, 2014
2013
IEEE Internet Comput., 2013
Toward a model of effective monitoring of IT application development and maintenance suppliers in multisourced environments.
Int. J. Account. Inf. Syst., 2013
Proceedings of the 28th Annual ACM Symposium on Applied Computing, 2013
Developing a Maturity Model for Product-Service Systems in Manufacturing Enterprises.
Proceedings of the 17th Pacific Asia Conference on Information Systems, 2013
Managing Global IT Delivery Networks: A Literature Review from the Supplier's Perspective.
Proceedings of the 46th Hawaii International Conference on System Sciences, 2013
Fixed and Mobile Broadband Substitution in the OECD Countries - A Quantitative Analysis of Competitive Effects.
Proceedings of the 46th Hawaii International Conference on System Sciences, 2013
IT Governance in Multi-business Organizations: Performance Impacts and Levers from Processes, Structures, and Relational Mechanisms.
Proceedings of the 46th Hawaii International Conference on System Sciences, 2013
Proceedings of the 46th Hawaii International Conference on System Sciences, 2013
Governance kundenzentrierter Informationstechnologie - Zentrale Praktiken der Neuausrichtung von IT-Organisationen.
Proceedings of the 43. Jahrestagung der Gesellschaft für Informatik, 2013
A Design Thinking Role Model Enables Creativity in IT: Case of the Financial Industry.
Proceedings of the CONF-IRM 2013, 2013
Information Systems in the Industrial Service Business: Analyzing Unaddressed Requirements in a Multiple Case Study.
Proceedings of the CONF-IRM 2013, 2013
The Varying Role of IS Capabilities for Different Approaches to Application Services Outsourcing.
Proceedings of the 19th Americas Conference on Information Systems, 2013
Fostering Efficiency in Information Systems Support for Product-Service Systems in the Manufacturing Industry.
Proceedings of the 19th Americas Conference on Information Systems, 2013
The Influence of IT Governance on Service Processes in Multi-Business Manufacturing Enterprises: Performance Impacts from Structures, Processes, and Relational Mechanisms.
Proceedings of the 19th Americas Conference on Information Systems, 2013
The Role of Application Portfolio Management in Application Services Outsourcing: Explicating Variations in Application Portfolio Management among Outsourcing Gestalts.
Proceedings of the Australasian Conference on Information Systems, 2013
Explicating Performance Impacts of IT Governance and Data Governance in Multi-Business Organisations.
Proceedings of the Australasian Conference on Information Systems, 2013
2012
Finding Balanced Scorecards for Business Driven IT Service Portfolio Management: A Literature Review.
Int. J. IT Bus. Alignment Gov., 2012
The Influence Of Information Technology On Industrial Services In The Manufacturing Industry - A Literature Review And Future Research Directions.
Proceedings of the 16th Pacific Asia Conference on Information Systems, 2012
Global IT Multisourcing: Objectives, Challenges And Requirements In Multinational Insurance Companies.
Proceedings of the 16th Pacific Asia Conference on Information Systems, 2012
Proceedings of the 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), 2012
Finding the Right Balanced Scorecard for Business-Driven IT Management: A Literature Review.
Proceedings of the 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), 2012
Proceedings of the 57. Jahrestagung der Deutschen Gesellschaft für Medizinische Informatik, Biometrie und Epidemiologie, 42. Jahrestagung der Gesellschaft für Informatik, Was bewegt uns in der/die Zukunft?, 2012
Proceedings of the 20th European Conference on Information Systems, 2012
Proceedings of the CONF-IRM 2012, 2012
Proceedings of the 18th Americas Conference on Information Systems, 2012
Comparing IT Supplier Selection Criteria in Single- Versus Multi-Sourcing Constellations: An Empirical Study.
Proceedings of the 18th Americas Conference on Information Systems, 2012
Managing costs and performance of IT in business groups: Towards a performance measurement model for global insurance business groups.
Proceedings of the 18th Americas Conference on Information Systems, 2012
Facilitating the Performance of IT Evaluation in Business Groups: Towards a Maturity Model.
Proceedings of the 18th Americas Conference on Information Systems, 2012
2011
A methodical procedure for designing consumer oriented on-demand IT service propositions.
Inf. Syst. E Bus. Manag., 2011
Int. J. Serv. Sci. Manag. Eng. Technol., 2011
Int. J. IT Bus. Alignment Gov., 2011
Int. J. IT Bus. Alignment Gov., 2011
Balancing Customer Requirements and IT Service Standardisation - A Procedural Reference Model for Individualised IT Service Agreement Configurations.
Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model., 2011
Entwicklung eines Reifegradmodells zur Steuerung einer Multisourcing-Initiative auf Konzern-Ebene.
Proceedings of the 10. Internationale Tagung Wirtschaftsinformatik, 2011
Management Of IT Costs And Performance In Business Groups: Analysis Of Unaddressed Requirements.
Proceedings of the Pacific Asia Conference on Information Systems, 2011
Towards a Multisourcing Maturity Model as an Instrument of IT Governance at a Multinational Enterprise.
Proceedings of the 44th Hawaii International International Conference on Systems Science (HICSS-44 2011), 2011
Customizing IT Service Agreements as a Self Service by means of Productized Service Propositions.
Proceedings of the 44th Hawaii International International Conference on Systems Science (HICSS-44 2011), 2011
Proceedings of the New Studies in Global IT and Business Service Outsourcing, 2011
Variant configuration for IT-services and its impact on the service request fulfillment process.
Proceedings of the A Renaissance of Information Technology for Sustainability and Global Competitiveness. 17th Americas Conference on Information Systems, 2011
2010
PPS im IT-Servicemanagement: Möglichkeiten und Grenzen für die Provisionierung standardisierter Services.
HMD Prax. Wirtsch., 2010
Proceedings of the 43rd Hawaii International International Conference on Systems Science (HICSS-43 2010), 2010
Proceedings of the 18th European Conference on Information Systems, 2010
Proceedings of the 18th European Conference on Information Systems, 2010
Management of Service Innovation Projects: A Case Study from a German Financial Services Provider.
Proceedings of the INFORMATIK 2010 - Business Process and Service Science - Proceedings of ISSS and BPSC, September 27, 2010
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010
Deriving a Research Agenda for the Management of Multisourcing Relationships Based on a Literature Review.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010
Aligning IT-service propositions to changing business requirements in ongoing servicesystems.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010
2009
Quality of Service Delivery: Economic Effects of Multi-Homing and Content Delivery Networks.
Proceedings of the Business Services: Konzepte, 2009
Tool Support for Achieving Qualitative Security Assessments of Critical Infrastructures - The ESSAF Framework for Structured Qualitative Analysis.
Proceedings of the SECRYPT 2009, 2009
Collaborative Security Assessments in Embedded Systems Development - The ESSAF Framework for Structured Qualitative Analysis.
Proceedings of the SECRYPT 2009, 2009
Proceedings of the Pacific Asia Conference on Information Systems, 2009
Proceedings of the Network Economics for Next Generation Networks, 2009
Proceedings of the 42st Hawaii International International Conference on Systems Science (HICSS-42 2009), 2009
Proceedings of the 42st Hawaii International International Conference on Systems Science (HICSS-42 2009), 2009
Enabling Services - Spezifikation plattformbasierter Vorleistungen in der Telekommunikation.
Proceedings of the 39. Jahrestagung der Gesellschaft für Informatik, Im Focus das Leben, INFORMATIK 2009, Lübeck, Germany, September 28, 2009
Kundenorientierung in der IT-Service-Produktisierung - ein Datenmodell zur Leistungsbeschreibung.
Proceedings of the 39. Jahrestagung der Gesellschaft für Informatik, Im Focus das Leben, INFORMATIK 2009, Lübeck, Germany, September 28, 2009
Proceedings of the 15th Americas Conference on Information Systems, 2009
Proceedings of the 15th Americas Conference on Information Systems, 2009
Proceedings of the 15th Americas Conference on Information Systems, 2009
How to Provide the Desirable Business Outcome in International IT Projects: A Cross-Case Analysis.
Proceedings of the 15th Americas Conference on Information Systems, 2009
2008
Shared-Service-Organisationen als Möglichkeit wertorientierter Steuerung des IT-Bereichs.
HMD Prax. Wirtsch., 2008
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2008
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2008
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2008
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2008
Proceedings of the 41st Hawaii International International Conference on Systems Science (HICSS-41 2008), 2008
Service Consumer Model: Understanding and Describing Consumers for New Service Development.
Proceedings of the Learning from the past & charting the future of the discipline. 14th Americas Conference on Information Systems, 2008
2007
Produkt- und serviceorientiertes IT-Controlling am Fallbeispiel T-Systems ActiveBilling.
HMD Prax. Wirtsch., 2007
HMD Prax. Wirtsch., 2007
Mobilizing customer relationship management: A journey from strategy to system design.
Bus. Process. Manag. J., 2007
Proceedings of the Fifteenth European Conference on Information Systems, 2007
Proceedings of the Reaching New Heights. 13th Americas Conference on Information Systems, 2007
2006
J. Enterp. Inf. Manag., 2006
Proceedings of the Pacific Asia Conference on Information Systems, 2006
Business Engineering, Springer, ISBN: 978-3-540-32306-8, 2006
2005
Wirtschaftsinf., 2005
Wirtschaftsinf., 2005
Customer Relationship Management in Business Networks: Lessons fromt eh Financial Services Industry in Germany and Switzerland.
MIS Q. Executive, 2005
Toward Improved Community-Supporting Systems Design: A Study of Professional Community Activity.
Int. J. Technol. Hum. Interact., 2005
Bus. Process. Manag. J., 2005
Proceedings of the 2005 International Conference on Mobile Business (ICMB 2005), 2005
Proposition of an M-Business Procedure Model for the Development of Mobile User Interfaces.
Proceedings of the 2005 International Conference on Mobile Business (ICMB 2005), 2005
Proceedings of the 38th Hawaii International Conference on System Sciences (HICSS-38 2005), 2005
ITIL as Common Practice Reference Model for IT Service Management: Formal Assessment and Implications for Practice.
Proceedings of the 2005 IEEE International Conference on e-Technology, e-Commerce, and e-Services (EEE 2005), 29 March, 2005
Proceedings of the 13th European Conference on Information Systems, 2005
Proceedings of the 13th European Conference on Information Systems, 2005
Knowledge Management Capabilities in CRM: Making Knowledge For, From, and About Customers Work.
Proceedings of the A Conference on a Human Scale. 11th Americas Conference on Information Systems, 2005
2004
ITIL als Common-Practice-Referenzmodell für das IT-Service-Management - Formale Beurteilung und Implikationen für die Praxis.
Wirtschaftsinf., 2004
HMD Prax. Wirtsch., 2004
HMD Prax. Wirtsch., 2004
Measuring the Utilization of Collaboration Technology for Knowledge Development and Exchange in Virtual Communities.
Proceedings of the 37th Hawaii International Conference on System Sciences (HICSS-37 2004), 2004
Customer Knowledge Management - Improving Performance of Customer Relationship Management with Knowledge Management.
Proceedings of the 37th Hawaii International Conference on System Sciences (HICSS-37 2004), 2004
Proceedings of the 10th Americas Conference on Information Systems, 2004
2003
Knowledge-enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1].
J. Knowl. Manag., 2003
HMD Prax. Wirtsch., 2003
Proceedings of the Wirtschaftsinformatik 2003, Medien - Märkte - Mobilität, Band II, 2003
Content Management zur Realisierung von Customer Knowledge Performance - Konzeption und Umsetzung bei einem Finanzdienstleister.
Proceedings of the Wirtschaftsinformatik 2003, Medien - Märkte - Mobilität, Band II, 2003
A product-based information management approach.
Proceedings of the 11th European Conference on Information Systems, 2003
Do you know your terms? - A procedure model for terminology management.
Proceedings of the 11th European Conference on Information Systems, 2003
Proceedings of the 14th International Workshop on Database and Expert Systems Applications (DEXA'03), 2003
2002
Referenzprozesse für elektronische Ausschreibungen aus Sicht des industriellen Einkaufs.
Wirtschaftsinf., 2002
2001
Informationstechnische Herausforderungen bei der Umsetzung unternehmensübergreifender Geschäftsprozesse am Beispiel der Versicherungswirtschaft.
Proceedings of the Information Age Economy: 5. Internationale Tagung Wirtschaftsinformatik 2001, 2001
1999
Inform. Spektrum, 1999
HMD Prax. Wirtsch., 1999
1998
HMD Prax. Wirtsch., 1998
A methodology for classifying intelligent software agents.
Proceedings of the Sixth European Conference on Information Systems, 1998
Intelligent software agents - foundations and applications.
Springer, ISBN: 978-3-540-63411-9, 1998
Intelligente Softwareagenten - Grundlagen und Anwendungen.
Springer, ISBN: 978-3-540-63431-7, 1998
1997
Inhalte-Management im Rahmen von Service on Demand-Systemen.
Wirtschaftsinf., 1997
Informationstechnik als Grundlage wirtschaftlichen Wachstums: Das Beispiel von Singapur.
Wirtschaftsinf., 1997
Inf. Manag., 1997
The Net: Extinction Or Renaissance for Intermediaries - An Analysis of Core Competences in the Book Business.
Proceedings of the Fifth European Conference on Information Systems, 1997
1996
The Role of Information Technology in Reengineering Procurement Processes.
Proceedings of the Fourth European Conference on Information Systems, 1996
1995
How information and communication technology will affect everybody's private life.
Proceedings of the Third European Conference on Information Systems, 1995
1994
Die computerunterstützte Informationsverarbeitung der privaten Haushalte als Herausforderung für Wissenschaft und Wirtschaft.
Wirtschaftsinf., 1994
Fourth generation information management: IT-conscious corporate management.
Proceedings of the Second European Conference on Information Systems, 1994
1991
Unternehmensführung und Informationssystem - der Ansatz des St. Galler Informationssystem-Managements.
Informatik und Unternehmensführung, Teubner, ISBN: 978-3-519-02184-1, 1991
1988
Entwurf betrieblicher Datenelemente: e. Weg zur Integration von Informationssystemen.
PhD thesis, 1988
Datenintegration über Datenklassifikation. Ein Erfahrungsbericht.
Angew. Inform., 1988