Christoph Peters

According to our database, Christoph Peters authored at least 48 papers between 2011 and 2024.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2024

A Value Co-Creation Perspective on Data Labeling in Hybrid Intelligence Systems: A Design Study.

Mahei Manhai Li, Philipp Reinhard, Christoph Peters, Sarah Oeste-Reiss, Jan Marco Leimeister

Inf. Syst., February, 2024

Generative AI in Customer Support Services: A Framework for Augmenting the Routines of Frontline Service Employees.

Philipp Reinhard, Mahei Manhai Li, Christoph Peters, Jan Marco Leimeister

Proceedings of the 57th Hawaii International Conference on System Sciences, 2024

2023

A Conceptual Model for Labeling in Reinforcement Learning Systems: A Value Co-creation Perspective.

Philipp Reinhard, Mahei Manhai Li, Ernestine Dickhaut, Cornelius Reh, Christoph Peters, Jan Marco Leimeister

Proceedings of the Design Science Research for a New Society: Society 5.0, 2023

Empowering Recommender Systems in ITSM: A Pipeline Reference Model for AI-Based Textual Data Quality Enrichment.

Philipp Reinhard, Mahei Manhai Li, Ernestine Dickhaut, Christoph Peters, Jan Marco Leimeister

Proceedings of the Design Science Research for a New Society: Society 5.0, 2023

2022

Empowerment Effects in Human-machine Collaboration - A Systematic Literature Review and Directions on Hybrid Intelligence Behavior Patterns.

Elisabeth Akmeikina, Karen Eilers, Mahei Manhai Li, Christoph Peters

Proceedings of the 26th Pacific Asia Conference on Information Systems, 2022

ICT-enabled job crafting: How Business Unit Developers use Low-code Development Platforms to craft jobs.

Mahei Manhai Li, Christoph Peters, Mathis Poser, Karen Eilers, Edona Elshan

Proceedings of the 43rd International Conference on Information Systems, 2022

Three Personality Trait Combinations for Agile Employees: The Relationship Between the Big Five and Agile Mindset.

Philip Emmerich, Karen Eilers, Christoph Peters, Søren Salomo

Proceedings of the 43rd International Conference on Information Systems, 2022

Requirements for an IT Support System based on Hybrid Intelligence.

Simon L. Schmidt, Mahei Manhai Li, Christoph Peters

Proceedings of the 55th Hawaii International Conference on System Sciences, 2022

2021

How Companies Can Benefit from Interlinking External Crowds and Internal Employees.

Volkmar Mrass, Christoph Peters, Jan Marco Leimeister

MIS Q. Executive, 2021

Knowledge is Power: Provide Your IT-Support with Domain-Specific High-Quality Solution Material.

Simon L. Schmidt, Mahei Manhai Li, Sascha Weigel, Christoph Peters

Proceedings of the Next Wave of Sociotechnical Design, 2021

2020

Doing Agile vs. Being Agile - Understanding Their Effects to Improve Agile Work.

Karen Eilers, Benedikt Simmert, Christoph Peters

Proceedings of the 41st International Conference on Information Systems, 2020

Moving towards a Non-Dyadic View on Service Systems and its Operationalization - Applying the Hypergraph-based Service System Model.

Mahei Manhai Li, Christoph Peters, Jan Marco Leimeister

Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020

2019

Die Digitalisierungsstraße für die Stadt der Zukunft - Kollaborative Entwicklung eines Portals für bürger-initiierte Dienstleistungsentwicklung im Kontext einer Smart City.

Matthias Simon Billert, Christoph Peters

HMD Prax. Wirtsch., 2019

Conquering the Challenge of Continuous Business Model Improvement - Design of a Repeatable Process.

Benedikt Simmert, Philipp Alexander Ebel, Christoph Peters, Eva Alice Christiane Bittner, Jan Marco Leimeister

Bus. Inf. Syst. Eng., 2019

Internal Crowd Work as a Source of Empowerment - An Empirical Analysis of the Perception of Employees in a Crowdtesting Project -.

David Durward, Benedikt Simmert, Ivo Blohm, Christoph Peters

Proceedings of the Human Practice. Digital Ecologies. Our Future. 14. Internationale Tagung Wirtschaftsinformatik (WI 2019), 2019

Take the wheel - Technology-driven Change in the Energy Sector.

Mahei Manhai Li, Jennifer Müller, Sissy-Josefina Ernst, Christoph Peters

Proceedings of the 40th International Conference on Information Systems, 2019

Managing Work Systems for Complex Work via Crowdworking Platforms - How to Orchestrate the Interplay of Crowds.

Volkmar Mrass, Christoph Peters

Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019

How to Empower the Workforce - Analyzing Internal Crowd Work as a Neo-Socio-Technical System -.

David Durward, Benedikt Simmert, Christoph Peters, Ivo Blohm, Jan Marco Leimeister

Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019

From Service Systems Engineering to Service in-Novation - a Modeling Approach.

Mahei Manhai Li, Christoph Peters

Proceedings of the 27th European Conference on Information Systems, 2019

2018

Reconceptualizing Service Systems " Introducing Service System Graphs.

Mahei Manhai Li, Christoph Peters

Proceedings of the International Conference on Information Systems, 2018

Managing Complex Work Systems via Crowdworking Platforms: How Deutsche Bank Explores AI Trends and the Future of Banking with Jovoto.

Volkmar Mrass, Christoph Peters, Jan Marco Leimeister

Proceedings of the 51st Hawaii International Conference on System Sciences, 2018

Managing Complex Work Systems via Crowdworking Platforms: The Case of Hamburger Hochbahn and Phantominds.

Volkmar Mrass, Christoph Peters, Jan Marco Leimeister

Proceedings of the 51st Hawaii International Conference on System Sciences, 2018

Grinding a Diamond - the iterative Development of Citizen-initiated Services.

Matthias Simon Billert, Christoph Peters

Proceedings of the 26th European Conference on Information Systems: Beyond Digitization, 2018

2017

Von Kunden für Kunden: Crowd Services als Erweiterung der Digital Customer Experience.

Volkmar Mrass, Christoph Peters, Jan Marco Leimeister

HMD Prax. Wirtsch., 2017

Systematic and Continuous Business Model Development: Design of a Repeatable Process Using the Collaboration Engineering Approach.

Benedikt Simmert, Philipp Ebel, Eva Alice Christiane Bittner, Christoph Peters

Proceedings of the Towards Thought Leadership in Digital Transformation: 13. Internationale Tagung Wirtschaftsinformatik, 2017

Fostering Business Model Extensions for ICT-Enabled Human-Centered Service Systems.

Stefan Kleinschmidt, Christoph Peters

Proceedings of the Towards Thought Leadership in Digital Transformation: 13. Internationale Tagung Wirtschaftsinformatik, 2017

Designing a peer-based support system to support shakedown.

Mahei Manhai Li, Christoph Peters, Jan Marco Leimeister

Proceedings of the International Conference on Information Systems, 2017

Understanding IT-Culture Conflicts to Drive Successful Technochange Projects - a Case Study.

Sissy-Josefina Ernst, Andreas Janson, Christoph Peters, Jan Marco Leimeister

Proceedings of the International Conference on Information Systems, 2017

One for All? Managing External and Internal Crowds through a Single Platform - A Case Study.

Volkmar Mrass, Christoph Peters, Jan Marco Leimeister

Proceedings of the 50th Hawaii International Conference on System Sciences, 2017

Towards a Taxonomy of Digital Work.

Volkmar Mrass, Mahei Manhai Li, Christoph Peters

Proceedings of the 25th European Conference on Information Systems, 2017

Towards an Integrated Evaluation of Humancentered Service Systems and corresponding Business Models: a Systems Theory Perspective.

Stefan Kleinschmidt, Christoph Peters

Proceedings of the 25th European Conference on Information Systems, 2017

2016

Modularization of services: a modularization method for the field of telemedicine.

Christoph Peters

PhD thesis, 2016

Emerging Digital Frontiers for Service Innovation.

Christoph Peters, Paul P. Maglio, Ralph Badinelli, Robert R. Harmon, Roger S. Maull, James C. Spohrer, Tuure Tuunanen, Stephen L. Vargo, Jeffrey J. Welser, Haluk Demirkan, Terri L. Griffith, Yassi Moghaddam

Commun. Assoc. Inf. Syst., 2016

ICT-Enabled Service Innovation in Human-Centered Service Systems: A Systematic Literature Review.

Stefan Kleinschmidt, Christoph Peters, Jan Marco Leimeister

Proceedings of the International Conference on Information Systems, 2016

Towards Design Principles for Aligning Human-Centered Service Systems and Corresponding Business Models.

Stefan Kleinschmidt, Barbara Burkhard, Manuel Hess, Christoph Peters, Jan Marco Leimeister

Proceedings of the International Conference on Information Systems, 2016

Managing Disruptive Innovation through Service Systems - The Case of Crowdlending in the Banking Industry.

Ivo Blohm, Philipp Haas, Christoph Peters, Thomas Jakob, Jan Marco Leimeister

Proceedings of the International Conference on Information Systems, 2016

Mastering Shakedown through the User - the Need for User-Generated Services in Techno Change.

Mahei Manhai Li, Christoph Peters

Proceedings of the 24th European Conference on Information Systems, 2016

2015

Anatomy of Successful Business Models for Complex Services: Insights from the Telemedicine Field.

Christoph Peters, Ivo Blohm, Jan Marco Leimeister

J. Manag. Inf. Syst., 2015

Mobile Work Support for Field Service: A Literature Review and Directions for Future Research.

Matthias Herterich, Christoph Peters, Alexander A. Neff, Falk Uebernickel, Walter Brenner

Proceedings of the Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik, 2015

The Efficient Provision of Culture-Sensitive Services: A Modularization Approach.

Andreas Janson, Christoph Peters, Jan Marco Leimeister

Proceedings of the Serviceology for Smart Service System, 2015

Modularization of Crowdfunding Services - Designing Disruptive Innovations in the Banking Industry.

Philipp Haas, Ivo Blohm, Christoph Peters, Jan Marco Leimeister

Proceedings of the International Conference on Information Systems, 2015

Complex Services and According Business Models - Design and Evaluation of an Analysis Framework in the Field of Telemedicine.

Christoph Peters, Theresa Kromat, Jan Marco Leimeister

Proceedings of the 48th Hawaii International Conference on System Sciences, 2015

2014

Together they are Strong: the Quest for Service Modularization parameters.

Christoph Peters

Proceedings of the 22st European Conference on Information Systems, 2014

2013

A Comparative Study of Governmental One-Stop Portals for Public Service Delivery.

Thomas Kohlborn, Axel Korthaus, Christoph Peters, Erwin Fielt

Int. J. Intell. Inf. Technol., 2013

TM³ - A Modularization Method For Telemedical Services: Design And Evaluation.

Christoph Peters, Jan Marco Leimeister

Proceedings of the 21st European Conference on Information Systems, 2013

2011

Improving corporate portal design by using service-oriented requirements engineering and service bundling.

Axel Hoffmann, Christoph Peters, Jan Marco Leimeister

Proceedings of the Requirements Engineering for Systems, 2011

Student sucht Dienstleistung, Dienstleistung sucht Student: Erstellung individualisierter Dienstleistungsangebote in Studierendenportalen.

Axel Hoffmann, Christoph Peters, Jan Marco Leimeister

Proceedings of the 41. Jahrestagung der Gesellschaft für Informatik, 2011

Engineering knowledge-intense, personoriented services - a state of the art analysis.

Philipp Menschner, Christoph Peters, Jan Marco Leimeister

Proceedings of the 19th European Conference on Information Systems, 2011