Achal Bassamboo

Orcid: 0000-0001-7758-4751

According to our database1, Achal Bassamboo authored at least 40 papers between 2001 and 2024.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of four.

Timeline

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Bibliography

2024
Is Full Price the Full Story When Consumers Have Time and Budget Constraints?
Manuf. Serv. Oper. Manag., January, 2024

2023
Optimally Scheduling Heterogeneous Impatient Customers.
Manuf. Serv. Oper. Manag., May, 2023

2022
When Service Times Depend on Customers' Delays: A Relationship Between Two Models of Dependence.
Oper. Res., November, 2022

Understanding Customer Retrials in Call Centers: Preferences for Service Quality and Service Speed.
Manuf. Serv. Oper. Manag., 2022

Exact Optimal Fixed Width Confidence Interval Estimation for the Mean.
Proceedings of the Winter Simulation Conference, 2022

2021
The Reference Effect of Delay Announcements: A Field Experiment.
Manag. Sci., 2021

The Effects of Menu Costs on Retail Performance: Evidence from Adoption of the Electronic Shelf Label Technology.
Manag. Sci., 2021

A General Framework to Compare Announcement Accuracy: Static vs. LES-Based Announcement.
Manag. Sci., 2021

2020
Discriminative Learning via Adaptive Questioning.
CoRR, 2020

2019
Service System with Dependent Service and Patience Times.
Manag. Sci., 2019

Welfare Implications of Inventory-Driven Dynamic Pricing.
Manag. Sci., 2019

Learning from Inventory Availability Information: Evidence from Field Experiments on Amazon.
Manag. Sci., 2019

2018
Managing Customer Expectations and Priorities in Service Systems.
Manag. Sci., 2018

2017
How Do Delay Announcements Shape Customer Behavior? An Empirical Study.
Manag. Sci., 2017

Does the Past Predict the Future? The Case of Delay Announcements in Service Systems.
Manag. Sci., 2017

2016
Scheduling Homogeneous Impatient Customers.
Manag. Sci., 2016

2015
Information Sharing in Supply Chains: An Empirical and Theoretical Valuation.
Manag. Sci., 2015

2013
Designing flexible systems using a new notion of submodularity.
Oper. Res. Lett., 2013

Facility Location Decisions with Random Disruptions and Imperfect Estimation.
Manuf. Serv. Oper. Manag., 2013

Bounded Rationality in Service Systems.
Manuf. Serv. Oper. Manag., 2013

2012
Large-Scale Service Marketplaces: The Role of the Moderating Firm.
Manag. Sci., 2012

A Little Flexibility Is All You Need: On the Asymptotic Value of Flexible Capacity in Parallel Queuing Systems.
Oper. Res., 2012

2011
Buying from the Babbling Retailer? The Impact of Availability Information on Customer Behavior.
Manag. Sci., 2011

"We Will Be Right with You": Managing Customer Expectations with Vague Promises and Cheap Talk.
Oper. Res., 2011

The Impact of Delaying the Delay Announcements.
Oper. Res., 2011

2010
Capacity Sizing Under Parameter Uncertainty: Safety Staffing Principles Revisited.
Manag. Sci., 2010

Optimal Flexibility Configurations in Newsvendor Networks: Going Beyond Chaining and Pairing.
Manag. Sci., 2010

On the Accuracy of Fluid Models for Capacity Sizing in Queueing Systems with Impatient Customers.
Oper. Res., 2010

2009
Pointwise Stationary Fluid Models for Stochastic Processing Networks.
Manuf. Serv. Oper. Manag., 2009

On a Data-Driven Method for Staffing Large Call Centers.
Oper. Res., 2009

Dynamics of New Product Introduction in Closed Rental Systems.
Oper. Res., 2009

2008
Portfolio Credit Risk with Extremal Dependence: Asymptotic Analysis and Efficient Simulation.
Oper. Res., 2008

2007
On the inefficiency of state-independent importance sampling in the presence of heavy tails.
Oper. Res. Lett., 2007

2006
Design and Control of a Large Call Center: Asymptotic Analysis of an LP-Based Method.
Oper. Res., 2006

Efficient importance sampling for reduced form models in credit risk.
Proceedings of the Winter Simulation Conference WSC 2006, 2006

Optimal resource allocation in two stage sampling of input distributions.
Proceedings of the Winter Simulation Conference WSC 2006, 2006

2005
Dynamic Routing and Admission Control in High-Volume Service Systems: Asymptotic Analysis via Multi-Scale Fluid Limits.
Queueing Syst. Theory Appl., 2005

Expected shortfall in credit portfolios with extremal dependence.
Proceedings of the 37th Winter Simulation Conference, Orlando, FL, USA, December 4-7, 2005, 2005

Importance sampling simulation in the presence of heavy tails.
Proceedings of the 37th Winter Simulation Conference, Orlando, FL, USA, December 4-7, 2005, 2005

2001
Efficient Winner Determination Techniques for Internet Multi-Unit Auctions.
Proceedings of the Towards The E-Society: E-Commerce, 2001


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