Itay Gurvich

According to our database, Itay Gurvich authored at least 28 papers between 2008 and 2022.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2022

Policy robustness in queueing networks.

Itai Gurvich, John J. Hasenbein

Queueing Syst. Theory Appl., 2022

Optimal Dynamic Appointment Scheduling of Base and Surge Capacity.

Benjamin Grant, Itai Gurvich, R. Kannan Mutharasan, Jan A. Van Mieghem

Manuf. Serv. Oper. Manag., 2022

On the Optimality of Greedy Policies in Dynamic Matching.

Süleyman Kerimov, Itai Ashlagi, Itai Gurvich

Proceedings of the EC '22: The 23rd ACM Conference on Economics and Computation, Boulder, CO, USA, July 11, 2022

2021

Online Allocation and Pricing: Constant Regret via Bellman Inequalities.

Alberto Vera, Siddhartha Banerjee, Itai Gurvich

Oper. Res., 2021

2020

Collaboration, Interruptions, and Changeover Times: Workflow Model and Empirical Study of Hospitalist Charting.

Itai Gurvich, Kevin J. O'Leary, Lu Wang, Jan A. Van Mieghem

Manuf. Serv. Oper. Manag., 2020

On the Taylor Expansion of Value Functions.

Anton Braverman, Itai Gurvich, Junfei Huang

Oper. Res., 2020

Low-rank MDP Approximation via Moment Coupling.

Amy B. Z. Zhang, Itai Gurvich

CoRR, 2020

2019

Coverage, Coarseness, and Classification: Determinants of Social Efficiency in Priority Queues.

Itai Gurvich, Martin A. Lariviere, Can Özkan

Manag. Sci., 2019

2018

Learning by Doing versus Learning by Viewing: An Empirical Study of Data Analyst Productivity on a Collaborative Platform at eBay.

Yue Yin, Itai Gurvich, Stephanie McReynolds, Debora Seys, Jan A. Van Mieghem

Proc. ACM Hum. Comput. Interact., 2018

Collaboration and Multitasking in Networks: Prioritization and Achievable Capacity.

Itai Gurvich, Jan A. Van Mieghem

Manag. Sci., 2018

Beyond Heavy-Traffic Regimes: Universal Bounds and Controls for the Single-Server Queue.

Junfei Huang, Itai Gurvich

Oper. Res., 2018

2017

Call Center Staffing: Service-Level Constraints and Index Priorities.

Seung Bum Soh, Itai Gurvich

Oper. Res., 2017

Uniformly bounded regret in the multi-secretary problem.

Alessandro Arlotto, Itai Gurvich

CoRR, 2017

2016

Hospital Readmissions Reduction Program: An Economic and Operational Analysis.

Dennis J. Zhang, Itai Gurvich, Jan A. Van Mieghem, Eric Park, Robert S. Young, Mark V. Williams

Manag. Sci., 2016

2015

Collaboration and Multitasking in Networks: Architectures, Bottlenecks, and Capacity.

Itai Gurvich, Jan A. Van Mieghem

Manuf. Serv. Oper. Manag., 2015

2014

Excursion-Based Universal Approximations for the Erlang-A Queue in Steady-State.

Itai Gurvich, Junfei Huang, Avishai Mandelbaum

Math. Oper. Res., 2014

Validity of Heavy-Traffic Steady-State Approximations in Multiclass Queueing Networks: The Case of Queue-Ratio Disciplines.

Itai Gurvich

Math. Oper. Res., 2014

2012

Overflow Networks: Approximations and Implications to Call Center Outsourcing.

Itai Gurvich, Ohad Perry

Oper. Res., 2012

2011

Centralized vs. Decentralized Ambulance Diversion: A Network Perspective.

Sarang Deo, Itai Gurvich

Manag. Sci., 2011

"We Will Be Right with You": Managing Customer Expectations with Vague Promises and Cheap Talk.

Gad Allon, Achal Bassamboo, Itai Gurvich

Oper. Res., 2011

2010

When Promotions Meet Operations: Cross-Selling and Its Effect on Call Center Performance.

Mor Armony, Itai Gurvich

Manuf. Serv. Oper. Manag., 2010

Pricing and Dimensioning Competing Large-Scale Service Providers.

Gad Allon, Itai Gurvich

Manuf. Serv. Oper. Manag., 2010

Staffing Call Centers with Uncertain Demand Forecasts: A Chance-Constrained Optimization Approach.

Itai Gurvich, James R. Luedtke, Tolga Tezcan

Manag. Sci., 2010

Service-Level Differentiation in Many-Server Service Systems via Queue-Ratio Routing.

Itay Gurvich, Ward Whitt

Oper. Res., 2010

2009

Scheduling Flexible Servers with Convex Delay Costs in Many-Server Service Systems.

Itay Gurvich, Ward Whitt

Manuf. Serv. Oper. Manag., 2009

Queue-and-Idleness-Ratio Controls in Many-Server Service Systems.

Itay Gurvich, Ward Whitt

Math. Oper. Res., 2009

Cross-Selling in a Call Center with a Heterogeneous Customer Population.

Itay Gurvich, Mor Armony, Constantinos Maglaras

Oper. Res., 2009

2008

Service-Level Differentiation in Call Centers with Fully Flexible Servers.

Itay Gurvich, Mor Armony, Avishai Mandelbaum

Manag. Sci., 2008