Bernhard Suhm

According to our database, Bernhard Suhm authored at least 20 papers between 1993 and 2009.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2009

Call browser: a system to improve the caller experience by analyzing live calls end-to-end.

Bernhard Suhm, Pat Peterson

Proceedings of the 27th International Conference on Human Factors in Computing Systems, 2009

2003

Towards best practices for speech user interface design.

Bernhard Suhm

Proceedings of the 8th European Conference on Speech Communication and Technology, EUROSPEECH 2003, 2003

2002

A Data-Driven Methodology for Evaluating and Optimizing Call Center IVRs.

Bernhard Suhm, Pat Peterson

Int. J. Speech Technol., 2002

Speech-enabled natural language call routing: BBN call director.

Premkumar Natarajan, Rohit Prasad, Bernhard Suhm, Daniel McCarthy

Proceedings of the 7th International Conference on Spoken Language Processing, ICSLP2002, 2002

A comparative study of speech in the call center: natural language call routing vs. touch-tone menus.

Bernhard Suhm, Josh Bers, Daniel McCarthy, Barbara Freeman, David Getty, Katherine Godfrey, Pat Peterson

Proceedings of the CHI 2002 Conference on Human Factors in Computing Systems: Changing our World, 2002

Getting real about speech: overdue or overhyped?

Frankie James, Jennifer Lai, Bernhard Suhm, Bruce Balentine, John Makhoul, Clifford Nass, Ben Shneiderman

Proceedings of the Extended abstracts of the 2002 Conference on Human Factors in Computing Systems, 2002

2001

Multimodal error correction for speech user interfaces.

Bernhard Suhm, Brad A. Myers, Alex Waibel

ACM Trans. Comput. Hum. Interact., 2001

Evaluating commercial touch-tone and speech-enabled telephone voice user interfaces using a single measure.

Bernhard Suhm, Pat Peterson

Proceedings of the CHI 2001 Extended Abstracts on Human Factors in Computing Systems, 2001

Curing the menu blues in touch-tone voice interfaces.

Bernhard Suhm, Barbara Freeman, David Getty

Proceedings of the CHI 2001 Extended Abstracts on Human Factors in Computing Systems, 2001

2000

Designing the User Interface for Multimodal Speech and Pen-Based Gesture Applications: State-of-the-Art Systems and Future Research Directions.

Sharon L. Oviatt, Philip R. Cohen, Lizhong Wu, Lisbeth Duncan, Bernhard Suhm, Josh Bers, Thomas G. Holzman, Terry Winograd, James A. Landay, Jim Larson, David L. Ferro

Hum. Comput. Interact., 2000

1999

Multimodal interactive error recovery for non-conversational speech user interfaces.

Bernhard Suhm

PhD thesis, 1999

Model-Based and Empirical Evaluation of Multimodal Interactive Error Correction.

Bernhard Suhm, Brad A. Myers, Alex Waibel

Proceedings of the Proceeding of the CHI '99 Conference on Human Factors in Computing Systems: The CHI is the Limit, 1999

1997

Exploiting repair context in interactive error recovery.

Bernhard Suhm, Alex Waibel

Proceedings of the Fifth European Conference on Speech Communication and Technology, 1997

Multimodal interfaces for multimedia information agents.

Alex Waibel, Bernhard Suhm, Minh Tue Vo, Jie Yang

Proceedings of the 1997 IEEE International Conference on Acoustics, 1997

1996

Interactive recovery from speech recognition errors in speech user interfaces.

Bernhard Suhm, Brad A. Myers, Alex Waibel

Proceedings of the 4th International Conference on Spoken Language Processing, 1996

1995

Cluster Expansions and Iterative Scaling for Maximum Entropy Language Models

John D. Lafferty, Bernhard Suhm

CoRR, 1995

Integrating different learning approaches into a multilingual spoken language translation system.

Petra Geutner, Bernhard Suhm, Finn Dag Buø, Thomas Kemp, Laura Mayfield, Arthur E. McNair, Ivica Rogina, Tanja Schultz, Tilo Sloboda, Wayne H. Ward, Monika Woszczyna, Alex Waibel

Proceedings of the Connectionist, 1995

1994

Towards better language models for spontaneous speech.

Bernhard Suhm, Alex Waibel

Proceedings of the 3rd International Conference on Spoken Language Processing, 1994

JANUS 93: towards spontaneous speech translation.

Monika Woszczyna, Naomi Aoki-Waibel, Finn Dag Buø, Noah Coccaro, Keiko Horiguchi, Thomas Kemp, Alon Lavie, Arthur E. McNair, Thomas Polzin, Ivica Rogina, Carolyn P. Rosé, Tanja Schultz, Bernhard Suhm, Masaru Tomita, Alex Waibel

Proceedings of ICASSP '94: IEEE International Conference on Acoustics, 1994

1993

Detection and transcription of new words.

Bernhard Suhm, Monika Woszczyna, Alex Waibel

Proceedings of the Third European Conference on Speech Communication and Technology, 1993