Carol Xiaojuan Ou

According to our database, Carol Xiaojuan Ou authored at least 87 papers between 2003 and 2023.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2023

Navigating digital transformation through an information quality strategy: Evidence from a military organisation.

Mylène Struijk, Spyros Angelopoulos, Carol X. J. Ou, Robert M. Davison

Inf. Syst. J., July, 2023

Does IT matter for work meaningfulness?: Exploring the mediating role of job crafting.

Mengxi Xu, Wei Wang, Carol Xiaojuan Ou, Baoxiang Song

Inf. Technol. People, 2023

Blazing the Trail: Considering Browsing Path Dependence in Online Service Response Strategy.

Meihua Zuo, Spyros Angelopoulos, Zhouyang Liang, Carol X. J. Ou

Inf. Syst. Frontiers, 2023

Facilitating interorganizational trust in strategic alliances by leveraging blockchain-based systems: Case studies of two eastern banks.

Renee Rui Chen, Kun Chen, Carol X. J. Ou

Int. J. Inf. Manag., 2023

To Disclose or Not to Disclose, That Is the Question: Evidence from TripAdvisor.

Ziqiong Zhang, Bowen Wang, Carol Ou, Zili Zhang

Proceedings of the 27th Pacific Asia Conference on Information Systems, 2023

Inter-Organizational IT-Governance for a System of Systems.

David Wodak, Carol Ou

Proceedings of the 29th Americas Conference on Information Systems, 2023

2022

From Human-AI Confrontation to Human-AI Symbiosis in Society 5.0: Transformation Challenges and Mechanisms.

Xi Zhang, Xin Wei, Carol X. J. Ou, Emiel Caron, Hengshu Zhu, Hui Xiong

IT Prof., 2022

Putting the IS back into IS research.

Mylène Struijk, Carol X. J. Ou, Robert M. Davison, Spyros Angelopoulos

Inf. Syst. J., 2022

Internal or external social media? The effects of work-related and social-related use of social media on improving employee performance.

Xiayu Chen, Carol Xiaojuan Ou, Robert M. Davison

Internet Res., 2022

Working around inadequate information systems in the workplace: An empirical study in Romania.

Louie H. M. Wong, Luminita Hurbean, Robert M. Davison, Carol X. J. Ou, Mihaela Muntean

Int. J. Inf. Manag., 2022

Security breaches and organization response strategy: Exploring consumers' threat and coping appraisals.

Carol Xiaojuan Ou, Xiaowei Zhang, Spyros Angelopoulos, Robert M. Davison, Noury Janse

Int. J. Inf. Manag., 2022

Guanxi circles and light entrepreneurship in social commerce: The roles of mass entrepreneurship climate and technology affordances.

Yumeng Miao, Rong Du, Carol Xiaojuan Ou

Inf. Manag., 2022

Optimizing payment schemes in a decentralized supply chain: A Stackelberg game with quality investment and bank credit.

Bing-Bing Cao, Tian-Hui You, Carol X. J. Ou, Hui Zhu, Chun-Yi Liu

Comput. Ind. Eng., 2022

Identifying Turnover Contagion in Enterprise Social Networks.

Xin Wei, Xi Zhang, Carol Ou, Hengshu Zhu

Proceedings of the 28th Americas Conference on Information Systems, 2022

Towards a Model for Building Information Awareness in Crisis Situations.

Kenny Meesters, Carol Ou, Andreas Alexiou

Proceedings of the 28th Americas Conference on Information Systems, 2022

2021

Reversing a relationship spiral: From vicious to virtuous cycles in IT outsourcing.

Henk Akkermans, Willem van Oppen, Bart Vos, Carol X. J. Ou

Inf. Syst. J., 2021

The coordination of workarounds: Insights from responses to misfits between local realities and a mandated global enterprise system.

Robert M. Davison, Louie H. M. Wong, Carol X. J. Ou, Steven Alter

Inf. Manag., 2021

Response to Technostress from the Dual Systems Perspective: The Moderating Role of Constant Connectivity.

Pengzhen Yin, Jingjing Wang, Carol Ou

Proceedings of the 25th Pacific Asia Conference on Information Systems, 2021

How Do Video Features Matter in Visual Advertising? An Elaboration Likelihood Model Perspective.

Danyang Song, Shichao Wang, Carol Ou, Xi Chen, Ruitao Liu, Haihong Tang

Proceedings of the 42nd International Conference on Information Systems, 2021

2020

Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour.

Renee Rui Chen, Carol Xiaojuan Ou, Wei Wang, Zhuo Peng, Robert M. Davison

Inf. Syst. J., 2020

A symbolic interactionism perspective of using social media for personal and business communication.

Renee Rui Chen, Robert M. Davison, Carol Xiaojuan Ou

Int. J. Inf. Manag., 2020

Inadequate Information Systems and Organizational Citizenship Behavior.

Robert M. Davison, Carol X. J. Ou, Evelyn Ng

Inf. Manag., 2020

A Coherent Two-Phased Perspective of Online Group Buying.

Yingxin Song, Xiayu Chen, Carol Ou, Yezheng Liu

Proceedings of the 24th Pacific Asia Conference on Information Systems, 2020

Modeling Consumers' Sequential Browsing Behavior Considering the Path Dependence.

Meihua Zuo, Carol Ou, Hongwei Liu, Zhouyang Liang

Proceedings of the 41st International Conference on Information Systems, 2020

Beneficial Non-Compliance with Inadequate Information Systems.

Robert M. Davison, Louie H. M. Wong, Carol Ou, Mahendrawathi ER, Xiayu Chen, Ina Kayser, Pattarawan Prasarnphanich

Proceedings of the 41st International Conference on Information Systems, 2020

The Power of Computer-Mediated Communication Theories in Explaining the Effect of Chatbot Introduction on User Experience.

Frank Hendriks, Carol X. J. Ou, Amin Khodabandeh Amiri, Sander Bockting

Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020

Influencing Information Quality: Evidence from a Military Organization.

Mylène Struijk, Spyros Angelopoulos, Carol Ou, Robert M. Davison

Proceedings of the 28th European Conference on Information Systems, 2020

2019

Making the developing world a better place with high-impact IS research.

Antonio Díaz-Andrade, Angsana A. Techatassanasoontorn, Carol Ou

Inf. Syst. J., 2019

Media or message, which is the king in social commerce?: An empirical study of participants' intention to repost marketing messages on social media.

Wei Wang, Renee Rui Chen, Carol Xiaojuan Ou, Steven Ji-Fan Ren

Comput. Hum. Behav., 2019

Modeling Shopping Cart Decisions.

Hongming Gao, Carol Ou, Hongwei Liu

Proceedings of the 23rd Pacific Asia Conference on Information Systems, 2019

Adopted Globally but unusable Locally: What Workarounds Reveal about Adoption, Resistance, Compliance and non-Compliance.

Robert M. Davison, Louie H. M. Wong, Steven Alter, Carol Ou

Proceedings of the 27th European Conference on Information Systems, 2019

2018

Corporate Communication Network and Stock Price Movements: Insights From Data Mining.

Pei-Yuan Zhou, Keith C. C. Chan, Carol Xiaojuan Ou

IEEE Trans. Comput. Soc. Syst., 2018

Coping with mobile technology overload in the workplace.

Pengzhen Yin, Carol X. J. Ou, Robert M. Davison, Jie Wu

Internet Res., 2018

Subverting organizational IS policy with feral systems: a case in China.

Robert M. Davison, Carol Xiaojuan Ou

Ind. Manag. Data Syst., 2018

Interpersonal knowledge exchange in China: The impact of guanxi and social media.

Robert M. Davison, Carol Xiaojuan Ou, Maris G. Martinsons

Inf. Manag., 2018

Information Technology-Enabled Collaborative Job Crafting in Self-leading Team.

Mengxi Xu, Carol X. J. Ou, Wei Wang

Proceedings of the 22nd Pacific Asia Conference on Information Systems, 2018

The Professional Responsibilities of ERP Experts: A New Form of Organizational Citizenship Behaviour.

Robert M. Davison, Carol Ou, Evelyn Ng

Proceedings of the 22nd Pacific Asia Conference on Information Systems, 2018

Exploring the Effect of Monetary Incentives on User Behavior in Online Sharing Platforms.

Yixin Lu, Carol Ou, Spyros Angelopoulos

Proceedings of the 51st Hawaii International Conference on System Sciences, 2018

Predicting Re-loan Success based on Friendship Network Characteristics in the Online Micro-loan Marketplace.

Hongming Gao, Carol Xiaojuan Ou, Hongwei Liu, Paul A. Pavlou, Hui Zhu, Mingjun Zhan

Proceedings of the 24th Americas Conference on Information Systems, 2018

2017

Understanding buyers' loyalty to a C2C platform: the roles of social capital, satisfaction and perceived effectiveness of e-commerce institutional mechanisms.

Qian Huang, Xiayu Chen, Carol Xiaojuan Ou, Robert M. Davison, Zhongsheng Hua

Inf. Syst. J., 2017

Privacy preserving mechanisms for optimizing cross-organizational collaborative decisions based on the Karmarkar algorithm.

Hui Zhu, Hongwei Liu, Carol Xiaojuan Ou, Robert M. Davison, Zherui Yang

Inf. Syst., 2017

Discovering public sentiment in social media for predicting stock movement of publicly listed companies.

Bing Li, Keith C. C. Chan, Carol Xiaojuan Ou, Ruifeng Sun

Inf. Syst., 2017

Privacy calculus and its utility for personalization services in e-commerce: An analysis of consumer decision-making.

Hui Zhu, Carol Xiaojuan Ou, W. J. A. M. van den Heuvel, Hongwei Liu

Inf. Manag., 2017

Digital work in a digitally challenged organization.

Robert M. Davison, Carol Xiaojuan Ou

Inf. Manag., 2017

Investigating the Impact of Recommendation Agents on E-commerce Ecosystem.

Zherui Yang, Carol Xiaojuan Ou, Ziying Zhou

Proceedings of the 23rd Americas Conference on Information Systems, 2017

2016

Web 2.0 and Communication Processes at Work: Evidence From China.

Louie Wong, Carol Xiaojuan Ou, Robert M. Davison, Hui Zhu, Cheng Zhang

IEEE Trans. Prof. Commun., 2016

Shaping guanxi networks at work through instant messaging.

Carol Xiaojuan Ou, Robert M. Davison

J. Assoc. Inf. Sci. Technol., 2016

Using interactive systems for knowledge sharing: The impact of individual contextual preferences in China.

Carol Xiaojuan Ou, Robert M. Davison, Louie Wong

Inf. Manag., 2016

The Role of Swift Relationship and Institutional Structures in Uncertainty Reduction.

Qian Huang, Carol Xiaojuan Ou, Robert M. Davison

Proceedings of the International Conference on Information Systems, 2016

Investigating Decision Support aids in Online Marketplaces based on the Effort-accuracy Co-existence Framework.

Hui Zhu, Carol Xiaojuan Ou, Robert M. Davison, Paul A. Pavlou, Hongwei Liu

Proceedings of the 24th European Conference on Information Systems, 2016

Using Social Media for Business Communication: A Symbolic Interaction Perspective.

Renee Rui Chen, Robert M. Davison, Carol Xiaojuan Ou

Proceedings of the Australasian Conference on Information Systems, 2016

2015

Identify the Antecedents of Distrust in a Website.

Jinbi Yang, Choon-Ling Sia, Carol Xiaojuan Ou

Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015

Moving Beyond the Direct Impact of Using CRM Systems on Frontline Employees' Service Performance: The Mediating Role of Adaptive Behavior.

Renee Rui Chen, Carol Xiaojuan Ou, Wei Wang

Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015

Subverting Organisational IT Policy: A Case in China.

Robert M. Davison, Carol Xiaojuan Ou

Proceedings of the 21st Americas Conference on Information Systems, 2015

Investigating the Impacts of Recommendation Agents on Impulsive Purchase Behaviour.

Hui Zhu, Zherui Yang, Carol X. J. Ou, Hongwei Liu, Robert M. Davison

Proceedings of the Australasian Conference on Information Systems, 2015

2014

Swift Guanxi in Online Marketplaces: The Role of Computer-Mediated Communication Technologies.

Carol Xiaojuan Ou, Paul A. Pavlou, Robert M. Davison

MIS Q., 2014

The communicative ecology of Web 2.0 at work: Social networking in the workspace.

Robert M. Davison, Carol Xiaojuan Ou, Maris G. Martinsons, Angela Y. Zhao, Rong Du

J. Assoc. Inf. Sci. Technol., 2014

Developing a competitive edge in electronic markets via institutional and social based quality signaling mechanisms.

Carol Xiaojuan Ou, Keith C. C. Chan

Inf. Manag., 2014

Public Sentiment Analysis in Twitter Data for Prediction of a Company's Stock Price Movements.

Li Bing, Keith C. C. Chan, Carol Xiaojuan Ou

Proceedings of the 11th IEEE International Conference on e-Business Engineering, 2014

Digital Work in a Pre-Digital Organizational Culture.

Robert M. Davison, Carol Xiaojuan Ou

Proceedings of the 22st European Conference on Information Systems, 2014

Contextual Preferences and Network-Based Knowledge Sharing in China.

Carol Xiaojuan Ou, Robert M. Davison, Louie Wong

Proceedings of the 20th Americas Conference on Information Systems, 2014

2013

Computer-mediated communication and social networking tools at work.

Carol Xiaojuan Ou, Choon-Ling Sia, Chun Kit Hui

Inf. Technol. People, 2013

Information technology to support informal knowledge sharing.

Robert M. Davison, Carol Xiaojuan Ou, Maris G. Martinsons

Inf. Syst. J., 2013

Explaining the Role of User Commitment in Extended Use of Information Systems: An Empirical Investigation.

Wei Wang, Carol Xiaojuan Ou

Proceedings of the 17th Pacific Asia Conference on Information Systems, 2013

Sharing Knowledge In Technology Deficient Environments: Individual Workarounds Amid Corporate Restrictions.

Robert M. Davison, Carol Xiaojuan Ou

Proceedings of the 21st European Conference on Information Systems, 2013

How to Retain Consumers: A Trust-Commitment Model.

Wei Wang, Rui Chen, Carol Xiaojuan Ou, Fang Liu

Proceedings of the Australasian Conference on Information Systems, 2013

2012

The Roles of Theory in Canonical Action Research.

Robert M. Davison, Maris G. Martinsons, Carol Xiaojuan Ou

MIS Q., 2012

2011

Interactive or interruptive? Instant messaging at work.

Carol Xiaojuan Ou, Robert M. Davison

Decis. Support Syst., 2011

Why Are Social Networking Applications Successful: An Empirical Study Of Twitter.

Carol Xiaojuan Ou, Robert M. Davison, Nikki C. K. Cheng

Proceedings of the Pacific Asia Conference on Information Systems, 2011

The Impact of Instant Messaging Tools on Knowledge Management and Team Performance.

Carol Xiaojuan Ou, Darren W. L. Leung, Robert M. Davison

Proceedings of the Researching the Future in Information Systems, 2011

Nurturing Sales Entrepreneurship in Consumer-to-Consumer Marketplaces.

Carol Xiaojuan Ou, Wing Sze Poon, Paul A. Pavlou, Robert M. Davison

Proceedings of the International Conference on Information Systems, 2011

Investigating transactive memory shaped by knowledge management tools - proposing a longitudinal study in china.

Robert M. Davison, Carol Xiaojuan Ou

Proceedings of the 19th European Conference on Information Systems, 2011

2010

Empowering employees through instant messaging.

Carol Xiaojuan Ou, Robert M. Davison, Xuepan Zhong, Yi Liang

Inf. Technol. People, 2010

Consumer trust and distrust: An issue of website design.

Carol Xiaojuan Ou, Choon-Ling Sia

Int. J. Hum. Comput. Stud., 2010

Can Instant Messaging Empower Teams at Work?.

Carol Xiaojuan Ou, Robert M. Davison, Xuepan Zhong, Yi Liang

Proceedings of the Fourth IEEE International Conference on Research Challenges in Information Science, 2010

Beyond Institution-Based Trust: Building Effective Online Marketplaces with Social Mechanisms.

Carol Xiaojuan Ou, Wing Po Wong, Robert M. Davison

Proceedings of the International Conference on Information Systems, 2010

The Impact of Instant Messaging in the Workplace.

Carol Xiaojuan Ou

Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

2009

The Ethics of IT Professionals in Japan and China.

Robert M. Davison, Maris G. Martinsons, Carol Xiaojuan Ou, Kiyoshi Murata, Damon L. Drummond, Yuan Li, Henry W. H. Lo

J. Assoc. Inf. Syst., 2009

To trust or to distrust, that is the question: investigating the trust-distrust paradox.

Carol Xiaojuan Ou, Choon-Ling Sia

Commun. ACM, 2009

Technical opinion: Why eBay lost to TaoBao in China: the global advantage.

Carol Xiaojuan Ou, Robert M. Davison

Commun. ACM, 2009

Eastwei: A Knowledge-Based Value Shop.

Robert M. Davison, Carol Xiaojuan Ou, Maggie Y. Li, Johan Björkstén

Proceedings of the Pacific Asia Conference on Information Systems, 2009

2008

Leveraging Rich Communication Tools: Evidence of Online Trust and Guanxi in China.

Carol Xiaojuan Ou, Robert M. Davison, Paul A. Pavlou, Maggie Y. Li

Proceedings of the International Conference on Information Systems, 2008

The Multimethodological Investigation of Knowledge Sharing Practices in Eastwei.

Robert M. Davison, Carol Xiaojuan Ou, Maggie Y. Li, Maris G. Martinsons, Johan Björkstén

Proceedings of the International Conference on Information Systems, 2008

2007

Knoweldge Management Problems, Causes, And Solutions: Junior Knowledge Workers' Prespectives.

Carol Xiaojuan Ou, Robert M. Davison

Proceedings of the Pacific Asia Conference on Information Systems, 2007

Sharing Knowledge in China: Experiences in an SME.

Robert M. Davison, Carol Xiaojuan Ou

Proceedings of the Pacific Asia Conference on Information Systems, 2007

2004

An Overview of CRM Adoption and Implementation Strategy in China.

Carol Xiaojuan Ou, Choon-Ling Sia

Proceedings of the 10th Americas Conference on Information Systems, 2004

2003

Customer Loyalty Strategy in the Internet Era.

Carol Xiaojuan Ou, Choon-Ling Sia

Proceedings of the Seventh Pacific Asia Conference on Information Systems, 2003