Jordan D. Tong

Orcid: 0000-0002-1962-058X

According to our database1, Jordan D. Tong authored at least 12 papers between 2013 and 2024.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of five.

Timeline

Legend:

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PhD thesis 
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Links

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Bibliography

2024
Admission Control Bias and Path-Dependent Feedback Under Diagnosis Uncertainty.
Manuf. Serv. Oper. Manag., January, 2024

2023
A Replication Study of Operations Management Experiments in <i>Management Science</i>.
Manag. Sci., September, 2023

2022
From Noise to Bias: Overconfidence in New Product Forecasting.
Manag. Sci., 2022

2021
Eliciting Human Judgment for Prediction Algorithms.
Manag. Sci., 2021

How Service Quality Variability Hurts Revenue When Customers Learn: Implications for Dynamic Personalized Pricing.
Oper. Res., 2021

2020
Modeling Payment Timing in Multiechelon Inventory Systems with Applications to Supply Chain Coordination.
Manuf. Serv. Oper. Manag., 2020

Mean Service Metrics: Biased Quality Judgment and the Customer-Server Quality Gap.
Manuf. Serv. Oper. Manag., 2020

Admission Control Biases in Hospital Unit Capacity Management: How Occupancy Information Hurdles and Decision Noise Impact Utilization.
Manag. Sci., 2020

2017
A Behavioral Model of Forecasting: Naive Statistics on Mental Samples.
Manag. Sci., 2017

2016
Supply Chain Planning for Random Demand Surges: Reactive Capacity and Safety Stock.
Manuf. Serv. Oper. Manag., 2016

2013
Biased Judgment in Censored Environments.
Manag. Sci., 2013

The Effect of Payment Schemes on Inventory Decisions: The Role of Mental Accounting.
Manag. Sci., 2013


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