Keng-Boon Ooi

According to our database, Keng-Boon Ooi authored at least 100 papers between 2008 and 2024.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2024

Are Online Mobile Gamers Really Happy? On the Suppressor Role of Online Game Addiction.

Jun-Jie Hew, Voon-Hsien Lee, Soo-Ting T'ng, Garry Wei-Han Tan, Keng-Boon Ooi, Yogesh K. Dwivedi

Inf. Syst. Frontiers, February, 2024

Evaluation of intelligent transportation system implementation alternatives in metaverse using a Fermatean fuzzy distance measure-based OCRA model.

Muhammet Deveci, Arunodaya Raj Mishra, Pratibha Rani, Ilgin Gökasar, Mehtap Isik, Dursun Delen, Keng-Boon Ooi, Tugrul U. Daim

Inf. Sci., February, 2024

What's Stopping You from Migrating to Mobile Payment?

Dhaarshini Balachandran, Garry Wei-Han Tan, Keng-Boon Ooi, June Wei

Int. J. Hum. Comput. Interact., January, 2024

Does COVID-19 Pandemic Motivate Privacy Self-Disclosure in Mobile Fintech Transactions? A Privacy-Calculus-Based Dual-Stage SEM-ANN Analysis.

Yun-Peng Yuan, Garry Wei-Han Tan, Keng-Boon Ooi

IEEE Trans. Engineering Management, 2024

Big data analytics capability in building supply chain resilience: the moderating effect of innovation-focused complementary assets.

Voon-Hsien Lee, Pik-Yin Foo, Tat Huei Cham, Teck-Soon Hew, Garry Wei-Han Tan, Keng-Boon Ooi

Ind. Manag. Data Syst., 2024

2023

Extending the Theory of Planned Behavior in the Social Commerce Context: A Meta-Analytic SEM (MASEM) Approach.

Lai-Ying Leong, Teck-Soon Hew, Keng-Boon Ooi, Bhimaraya A. Metri, Yogesh K. Dwivedi

Inf. Syst. Frontiers, October, 2023

Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation.

Alex Koohang, Jeretta Horn Nord, Keng-Boon Ooi, Garry Wei-Han Tan, Mostafa Al-Emran, Eugene Cheng-Xi Aw, Abdullah Mohammed Baabdullah, Dimitrios Buhalis, Tat Huei Cham, Charles Dennis, Vincent Dutot, Yogesh K. Dwivedi, Laurie Hughes, Emmanuel Mogaji, Neeraj Pandey, Ian Phau, Ramakrishnan Raman, Anshuman Sharma, Marianna Sigala, Akiko Ueno, Lai-Wan Wong

J. Comput. Inf. Syst., May, 2023

A relook at the mobile advertising landscape: What are the new consumer expectations in the retailing industry?

Bastiantama Iva Adeline, Hamada Nesya Natalie Kay, Garry Wei-Han Tan, Pei-San Lo, Lee Yen Chaw, Keng-Boon Ooi

Telematics Informatics, April, 2023

Government Digital Transformation: Understanding the Role of Government Social Media.

Yun-Peng Yuan, Yogesh K. Dwivedi, Garry Wei-Han Tan, Tat Huei Cham, Keng-Boon Ooi, Eugene Cheng-Xi Aw, Wendy Currie

Gov. Inf. Q., January, 2023

Psychological and System-Related Barriers to Adopting Blockchain for Operations Management: An Artificial Neural Network Approach.

Lai-Wan Wong, Garry Wei-Han Tan, Voon-Hsien Lee, Keng-Boon Ooi, Amrik Sohal

IEEE Trans. Engineering Management, 2023

Enhancing supply chain resilience in SMEs: a deep Learning-based approach to managing Covid-19 disruption risks.

Kai-Xiang Sun, Keng-Boon Ooi, Garry Wei-Han Tan, Voon-Hsien Lee

J. Enterp. Inf. Manag., 2023

Be my friend! Cultivating parasocial relationships with social media influencers: findings from PLS-SEM and fsQCA.

Eugene Cheng-Xi Aw, Garry Wei-Han Tan, Stephanie Hui-Wen Chuah, Keng-Boon Ooi, Nick Hajli

Inf. Technol. People, 2023

An SEM-ANN analysis of the impacts of Blockchain on competitive advantage.

Lai-Ying Leong, Jun-Jie Hew, Voon-Hsien Lee, Garry Wei-Han Tan, Keng-Boon Ooi, Nripendra P. Rana

Ind. Manag. Data Syst., 2023

2022

What's Stopping You from Migrating to Mobile Tourism Shopping?

Sze-Mun Wan, Li-Na Cham, Garry Wei-Han Tan, Pei-San Lo, Keng-Boon Ooi, Rajat-Subhra Chatterjee

J. Comput. Inf. Syst., November, 2022

Tapping the Next Purchase: Embracing the Wave of Mobile Payment.

Hui-Ting Tew, Garry Wei-Han Tan, Xiu-Ming Loh, Voon-Hsien Lee, Wei-Lee Lim, Keng-Boon Ooi

J. Comput. Inf. Syst., 2022

Towards a Cashless Society: The Imminent Role of Wearable Technology.

Xiu-Ming Loh, Voon-Hsien Lee, Garry Wei-Han Tan, Jun-Jie Hew, Keng-Boon Ooi

J. Comput. Inf. Syst., 2022

The Dark Side of Mobile Learning via Social Media: How Bad Can It Get?

Xiu-Kin Loh, Voon-Hsien Lee, Xiu-Ming Loh, Garry Wei-Han Tan, Keng-Boon Ooi, Yogesh K. Dwivedi

Inf. Syst. Frontiers, 2022

Guest editorial: Advancing mobile payment research in the age of digital acceleration.

Garry Wei-Han Tan, Keng-Boon Ooi, Yogesh K. Dwivedi, June Wei

Internet Res., 2022

Embracing mobile shopping: what matters most in the midst of a pandemic?

Xiu-Ming Loh, Voon-Hsien Lee, Garry Wei-Han Tan, Keng-Boon Ooi, Samuel Fosso Wamba

Ind. Manag. Data Syst., 2022

The interplay of soft TQM practices and knowledge sharing: moderating role of market turbulence.

Ai-Fen Lim, Keng-Boon Ooi, Voon-Hsien Lee, Garry Wei-Han Tan

Ind. Manag. Data Syst., 2022

The moderating role of gender on behavioural intention to adopt mobile banking: a Henseler's PLS-MGA and permutation approach.

Siao-Pin Yaw, Garry Wei-Han Tan, Pik-Yin Foo, Lai-Ying Leong, Keng-Boon Ooi

Int. J. Mob. Commun., 2022

The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities.

Lai-Wan Wong, Voon-Hsien Lee, Garry Wei-Han Tan, Keng-Boon Ooi, Amrik Sohal

Int. J. Inf. Manag., 2022

Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy.

Yogesh K. Dwivedi, David Laurie Hughes, Abdullah M. Baabdullah, Samuel Ribeiro-Navarrete, Mihalis Giannakis, Mutaz M. Al-Debei, Denis Dennehy, Bhimaraya A. Metri, Dimitrios Buhalis, Christy M. K. Cheung, Kieran Conboy, Ronan Doyle, Rameshwar Dubey, Vincent Dutot, Reto Felix, D. P. Goyal, Anders Gustafsson, Chris Hinsch, Ikram Jebabli, Marijn Janssen, Young-Gab Kim, Jooyoung Kim, Stefan Koos, David Kreps, Nir Kshetri, Vikram Kumar, Keng-Boon Ooi, Savvas Papagiannidis, Ilias O. Pappas, Ariana Polyviou, Sang-Min Park, Neeraj Pandey, Maciel Manoel Queiroz, Ramakrishnan Raman, Philipp A. Rauschnabel, Anuragini Shirish, Marianna Sigala, Konstantina Spanaki, Garry Wei-Han Tan, Manoj Kumar Tiwari, Giampaolo Viglia, Samuel Fosso Wamba

Int. J. Inf. Manag., 2022

The Dark Side of Compulsory e-education: Are Students Really Happy and Learning during the COVID-19 Pandemic?

Voon-Hsien Lee, Jun-Jie Hew, Lai-Ying Leong, Garry Wei-Han Tan, Keng-Boon Ooi

Int. J. Hum. Comput. Interact., 2022

What is Stopping You from Using Mobile Payment? A PLS-SEM Approach.

Hao Rui, Garry Wei-Han Tan, Eugene Cheng-Xi Aw, Tat Huei Cham, Keng-Boon Ooi

Proceedings of the HCI International 2022 - Late Breaking Papers: HCI for Today's Community and Economy, 2022

2021

Can COVID-19 pandemic influence experience response in mobile learning?

Yun-Peng Yuan, Garry Wei-Han Tan, Keng-Boon Ooi, Wei-Lee Lim

Telematics Informatics, 2021

Mobile Social Cyberbullying: Why are Keyboard Warriors Raging?

Keng-Boon Ooi, Voon-Hsien Lee, Jun-Jie Hew, Binshan Lin

J. Comput. Inf. Syst., 2021

Computer Science in ASEAN: A Ten-Year Bibliometric Analysis (2009-2018).

Jun-Jie Hew, Voon-Hsien Lee, Keng-Boon Ooi, Binshan Lin

J. Comput. Inf. Syst., 2021

Switching from cash to mobile payment: what's the hold-up?

Xiu-Ming Loh, Voon-Hsien Lee, Garry Wei-Han Tan, Keng-Boon Ooi, Yogesh K. Dwivedi

Internet Res., 2021

Taxi within a grab? A gender-invariant model of mobile taxi adoption.

Keng-Boon Ooi, Fang-Ee Foo, Garry Wei-Han Tan, Jun-Jie Hew, Lai-Ying Leong

Ind. Manag. Data Syst., 2021

A meta-analysis of consumer innovation resistance: is there a cultural invariance?

Lai-Ying Leong, Teck-Soon Hew, Keng-Boon Ooi, Binshan Lin

Ind. Manag. Data Syst., 2021

Supply chain quality management for product innovation performance: insights from small and medium-sized manufacturing enterprises.

Voon-Hsien Lee, Pik-Yin Foo, Garry Wei-Han Tan, Keng-Boon Ooi, Amrik Sohal

Ind. Manag. Data Syst., 2021

Understanding trust in ms-commerce: The roles of reported experience, linguistic style, profile photo, emotional, and cognitive trust.

Lai-Ying Leong, Teck-Soon Hew, Keng-Boon Ooi, Alain Yee-Loong Chong, Voon-Hsien Lee

Inf. Manag., 2021

2020

Unearthing the determinants of Blockchain adoption in supply chain management.

Lai-Wan Wong, Garry Wei-Han Tan, Voon-Hsien Lee, Keng-Boon Ooi, Amrik Sohal

Int. J. Prod. Res., 2020

Time to seize the digital evolution: Adoption of blockchain in operations and supply chain management among Malaysian SMEs.

Lai-Wan Wong, Lai-Ying Leong, Jun-Jie Hew, Garry Wei-Han Tan, Keng-Boon Ooi

Int. J. Inf. Manag., 2020

Predicting mobile wallet resistance: A two-staged structural equation modeling-artificial neural network approach.

Lai-Ying Leong, Teck-Soon Hew, Keng-Boon Ooi, June Wei

Int. J. Inf. Manag., 2020

Predicting trust in online advertising with an SEM-artificial neural network approach.

Lai-Ying Leong, Teck-Soon Hew, Keng-Boon Ooi, Yogesh K. Dwivedi

Expert Syst. Appl., 2020

Wearable payment: A deep learning-based dual-stage SEM-ANN analysis.

Voon-Hsien Lee, Jun-Jie Hew, Lai-Ying Leong, Garry Wei-Han Tan, Keng-Boon Ooi

Expert Syst. Appl., 2020

2019

Do Electronic Word-of-Mouth and Elaboration Likelihood Model Influence Hotel Booking?

Lai-Ying Leong, Teck-Soon Hew, Keng-Boon Ooi, Binshan Lin

J. Comput. Inf. Syst., 2019

A hybrid SEM-neural network analysis of social media addiction.

Lai-Ying Leong, Teck-Soon Hew, Keng-Boon Ooi, Voon-Hsien Lee, Jun-Jie Hew

Expert Syst. Appl., 2019

Predicting actual spending in online group buying - An artificial neural network approach.

Lai-Ying Leong, Teck-Soon Hew, Keng-Boon Ooi, Garry Wei-Han Tan

Electron. Commer. Res. Appl., 2019

2018

Gender and age: Do they really moderate mobile tourism shopping behavior?

Garry Wei-Han Tan, Keng-Boon Ooi

Telematics Informatics, 2018

The interactive mobile social media advertising: An imminent approach to advertise tourism products and services?

Garry Wei-Han Tan, Voon-Hsien Lee, Jun-Jie Hew, Keng-Boon Ooi, Lai-Wan Wong

Telematics Informatics, 2018

Can mobile taxi redefine the transportation industry? A systematic literature review from the consumer perspective.

Keng-Boon Ooi, Fang-Ee Foo, Garry Wei-Han Tan

Int. J. Mob. Commun., 2018

Cloud computing in manufacturing: The next industrial revolution in Malaysia?

Keng-Boon Ooi, Voon-Hsien Lee, Garry Wei-Han Tan, Teck-Soon Hew, Jun-Jie Hew

Expert Syst. Appl., 2018

A gateway to realising sustainability performance via green supply chain management practices: A PLS-ANN approach.

Pik-Yin Foo, Voon-Hsien Lee, Garry Wei-Han Tan, Keng-Boon Ooi

Expert Syst. Appl., 2018

Could the mobile and social perspectives of mobile social learning platforms motivate learners to learn continuously?

Keng-Boon Ooi, Jun-Jie Hew, Voon-Hsien Lee

Comput. Educ., 2018

Unfolding the privacy paradox among mobile social commerce users: a multi-mediation approach.

Keng-Boon Ooi, Jun-Jie Hew, Binshan Lin

Behav. Inf. Technol., 2018

2017

Generating travel-related contents through mobile social tourism: Does privacy paradox persist?

Jun-Jie Hew, Garry Wei-Han Tan, Binshan Lin, Keng-Boon Ooi

Telematics Informatics, 2017

Mobile applications in tourism: the future of the tourism industry?

Garry Wei-Han Tan, Voon-Hsien Lee, Binshan Lin, Keng-Boon Ooi

Ind. Manag. Data Syst., 2017

2016

Predicting Drivers of Mobile Entertainment Adoption: A Two-Stage SEM-Artificial-Neural-Network Analysis.

Teck-Soon Hew, Lai-Ying Leong, Keng-Boon Ooi, Alain Yee-Loong Chong

J. Comput. Inf. Syst., 2016

The dawning of mobile tourism: what contributes to its system success?

Jun-Jie Hew, Voon-Hsien Lee, Lai-Ying Leong, Teck-Soon Hew, Keng-Boon Ooi

Int. J. Mob. Commun., 2016

Mobile technology acceptance model: An investigation using mobile users to explore smartphone credit card.

Keng-Boon Ooi, Garry Wei-Han Tan

Expert Syst. Appl., 2016

Can competitive advantage be achieved through knowledge management? A case study on SMEs.

Voon-Hsien Lee, Alex Tun-Lee Foo, Lai-Ying Leong, Keng-Boon Ooi

Expert Syst. Appl., 2016

Can mobile TV be a new revolution in the television industry?

Choy-Har Wong, Garry Wei-Han Tan, Teck-Soon Hew, Keng-Boon Ooi

Comput. Hum. Behav., 2016

Mobile social commerce: The booster for brand loyalty?

Jun-Jie Hew, Voon-Hsien Lee, Keng-Boon Ooi, Binshan Lin

Comput. Hum. Behav., 2016

2015

Mobile advertising: The changing landscape of the advertising industry.

Choy-Har Wong, Garry Wei-Han Tan, Boon-In Tan, Keng-Boon Ooi

Telematics Informatics, 2015

Adoption of mobile social networking sites for learning?

Choy-Har Wong, Garry Wei-Han Tan, Siew-Phaik Loke, Keng-Boon Ooi

Online Inf. Rev., 2015

The effects of convenience and speed in m-payment.

Aik-Chuan Teo, Garry Wei-Han Tan, Keng-Boon Ooi, Teck-Soon Hew, King-Tak Yew

Ind. Manag. Data Syst., 2015

What catalyses mobile apps usage intention: an empirical analysis.

Jun-Jie Hew, Voon-Hsien Lee, Keng-Boon Ooi, June Wei

Ind. Manag. Data Syst., 2015

Mobile shopping: the next frontier of the shopping industry? An emerging market perspective.

Choy-Har Wong, Garry Wei-Han Tan, Keng-Boon Ooi, Binshan Lin

Int. J. Mob. Commun., 2015

Why consumers adopt mobile payment? A partial least squares structural equation modelling (PLS-SEM) approach.

Aik-Chuan Teo, Garry Wei-Han Tan, Keng-Boon Ooi, Binshan Lin

Int. J. Mob. Commun., 2015

The adoption of PDA for future healthcare system: an emerging market perspective.

Garry Wei-Han Tan, Mun-Wai Siah, Keng-Boon Ooi, Teck-Soon Hew, Alain Yee-Loong Chong

Int. J. Mob. Commun., 2015

An SEM-artificial-neural-network analysis of the relationships between SERVPERF, customer satisfaction and loyalty among low-cost and full-service airline.

Lai-Ying Leong, Teck-Soon Hew, Voon-Hsien Lee, Keng-Boon Ooi

Expert Syst. Appl., 2015

2014

NFC mobile credit card: The next frontier of mobile payment?

Garry Wei-Han Tan, Keng-Boon Ooi, Siong Choy Chong, Teck-Soon Hew

Telematics Informatics, 2014

Understanding and predicting the motivators of mobile music acceptance - A multi-stage MRA-artificial neural network approach.

Jia-Jia Sim, Garry Wei-Han Tan, Jessica C. J. Wong, Keng-Boon Ooi, Teck-Soon Hew

Telematics Informatics, 2014

Can e-business adoption be influenced by knowledge management? An empirical analysis of Malaysian SMEs.

Alain Yee-Loong Chong, Keng-Boon Ooi, HaiJun Bao, Binshan Lin

J. Knowl. Manag., 2014

Mobile TV: a new form of entertainment?

Choy-Har Wong, Garry Wei-Han Tan, Siew-Phaik Loke, Keng-Boon Ooi

Ind. Manag. Data Syst., 2014

Are Chinese consumers ready to adopt mobile smart home? An empirical analysis.

HaiJun Bao, Alain Yee-Loong Chong, Keng-Boon Ooi, Binshan Lin

Int. J. Mob. Commun., 2014

TQM: A facilitator to enhance knowledge management? A structural analysis.

Keng-Boon Ooi

Expert Syst. Appl., 2014

Creating technological innovation via green supply chain management: An empirical analysis.

Voon-Hsien Lee, Keng-Boon Ooi, Alain Yee-Loong Chong, Christopher Seow

Expert Syst. Appl., 2014

Predicting the drivers of behavioral intention to use mobile learning: A hybrid SEM-Neural Networks approach.

Garry Wei-Han Tan, Keng-Boon Ooi, Lai-Ying Leong, Binshan Lin

Comput. Hum. Behav., 2014

2013

Knowledge management: a key determinant in advancing technological innovation?

Voon-Hsien Lee, Lai-Ying Leong, Teck-Soon Hew, Keng-Boon Ooi

J. Knowl. Manag., 2013

Productivity management: integrating the intellectual capital.

Kongkiti Phusavat, Narongsak Comepa, Agnieszka Sitko-Lutek, Keng-Boon Ooi

Ind. Manag. Data Syst., 2013

Predicting the determinants of the NFC-enabled mobile credit card acceptance: A neural networks approach.

Lai-Ying Leong, Teck-Soon Hew, Garry Wei-Han Tan, Keng-Boon Ooi

Expert Syst. Appl., 2013

Modeling the stimulators of the behavioral intention to use mobile entertainment: Does gender really matter?

Lai-Ying Leong, Keng-Boon Ooi, Alain Yee-Loong Chong, Binshan Lin

Comput. Hum. Behav., 2013

2012

Determinants of Mobile Learning Adoption: An Empirical Analysis.

Garry Wei-Han Tan, Keng-Boon Ooi, Jia-Jia Sim, Kongkiti Phusavat

J. Comput. Inf. Syst., 2012

Intellectual Capital: Implications for Industrial Competitiveness in Thailand.

Kongkiti Phusavat, Narongsak Comepa, Agnieszka Sitko-Lutek, Keng-Boon Ooi

Ind. Manag. Data Syst., 2012

Can the demographic and subjective norms influence the adoption of mobile banking?

Aik-Chuan Teo, Garry Wei-Han Tan, Ching-Mun Cheah, Keng-Boon Ooi, King-Tak Yew

Int. J. Mob. Commun., 2012

Adoption of electronic commerce in China and Malaysia: a comparative study.

Keng-Boon Ooi, Jia-Jia Sim, Alain Yee-Loong Chong, Binshan Lin

Electron. Gov. an Int. J., 2012

Predicting consumer decisions to adopt mobile commerce: Cross country empirical examination between China and Malaysia.

Alain Yee-Loong Chong, Felix T. S. Chan, Keng-Boon Ooi

Decis. Support Syst., 2012

An empirical analysis of the determinants of 3G adoption in China.

Alain Yee-Loong Chong, Keng-Boon Ooi, Binshan Lin, HaiJun Bao

Comput. Hum. Behav., 2012

2011

Does Employee Alignment Affect Business-it Alignment? an Empirical Analysis.

Alain Yee-Loong Chong, Keng-Boon Ooi, Felix T. S. Chan, Nathan Darmawan

J. Comput. Inf. Syst., 2011

Interrelationships between intellectual capital and performance: empirical examination.

Kongkiti Phusavat, Narongsak Comepa, Agnieszka Sitko-Lutek, Keng-Boon Ooi

Ind. Manag. Data Syst., 2011

Influence of individual characteristics, perceived usefulness and ease of use on mobile entertainment adoption.

Lai-Ying Leong, Keng-Boon Ooi, Alain Yee-Loong Chong, Binshan Lin

Int. J. Mob. Commun., 2011

Influence of gender and English proficiency on Facebook mobile adoption.

Lai-Ying Leong, Teck-Soon Hew, Keng-Boon Ooi, Binshan Lin

Int. J. Mob. Commun., 2011

An empirical analysis of the adoption of m-learning in Malaysia.

Joan-Lynn Chong, Alain Yee-Loong Chong, Keng-Boon Ooi, Binshan Lin

Int. J. Mob. Commun., 2011

Exploring factors influencing consumers' behavioral intention to adopt broadband in Malaysia.

Keng-Boon Ooi, Jia-Jia Sim, King-Tak Yew, Binshan Lin

Comput. Hum. Behav., 2011

2010

Factor Strategy Model: Proofs of Prototype Concept for Software Quality Evaluation.

Nathan Darmawan, Keng-Boon Ooi, Alain Yee-Loong Chong, Boon-In Tan

J. Comput. Inf. Syst., 2010

Determinants of 3G Adoption in Malaysia: A Structural Analysis.

Alain Yee-Loong Chong, Keng-Boon Ooi, Nathan Darmawan, Voon-Hsien Lee

J. Comput. Inf. Syst., 2010

Can Malaysian firms improve organizational/innovation performance via SCM?

Alain Yee-Loong Chong, Felix T. S. Chan, Keng-Boon Ooi, Jia-Jia Sim

Ind. Manag. Data Syst., 2010

Adoption of 3G services among Malaysian consumers: an empirical analysis.

Alain Yee-Loong Chong, Nathan Darmawan, Keng-Boon Ooi, Binshan Lin

Int. J. Mob. Commun., 2010

2009

Factors affecting the Adoption Level of C-Commerce: An Empirical Study.

Alain Yee-Loong Chong, Binshan Lin, Keng-Boon Ooi, Murali Raman

J. Comput. Inf. Syst., 2009

Influence of interorganizational relationships on SMEs' e-business adoption.

Alain Yee-Loong Chong, Keng-Boon Ooi, Binshan Lin, Shu Yi Tang

Internet Res., 2009

What drives Malaysian m-commerce adoption? An empirical analysis.

Toh Tsu Wei, Govindan Marthandan, Alain Yee-Loong Chong, Keng-Boon Ooi, Seetharam Arumugam

Ind. Manag. Data Syst., 2009

Does total quality management reduce employees' role conflict?

Pei-Lee Teh, Chen-Chen Yong, Veeri Arumugam, Keng-Boon Ooi

Ind. Manag. Data Syst., 2009

TQM and customer satisfaction in Malaysia's service sector.

Wen-Yi Sit, Keng-Boon Ooi, Binshan Lin, Alain Yee-Loong Chong

Ind. Manag. Data Syst., 2009

2008

Does TQM impact on role stressors? A conceptual model.

Pei-Lee Teh, Keng-Boon Ooi, Chen-Chen Yong

Ind. Manag. Data Syst., 2008

TQM practices and its association with production workers.

Keng-Boon Ooi, Veeri Arumugam, Pei-Lee Teh, Alain Yee-Loong Chong

Ind. Manag. Data Syst., 2008

Adoption of interorganizational system standards in supply chains: An empirical analysis of RosettaNet standards.

Alain Yee-Loong Chong, Keng-Boon Ooi

Ind. Manag. Data Syst., 2008