Matthias Wittwer

According to our database, Matthias Wittwer authored at least 9 papers between 2014 and 2020.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of five.

2020

Customer Data Mapping - A Method for data-driven Service Innovation.

Katharina Blöcher, Matthias Wittwer, Rainer Alt

Proceedings of the Entwicklungen, 2020

2018

A Semantic BI Process for Detecting and Analyzing Mentions of Interest for a Domain in Tweets.

Vilmar César Pereira Júnior, Renato Fileto, Willian Santos de Souza, Matthias Wittwer, Olaf Reinhold, Rainer Alt

Proceedings of the 24th Brazilian Symposium on Multimedia and the Web, 2018

2017

Capturing customer context from social media: mapping social media API and CRM profile data.

Matthias Wittwer, Olaf Reinhold, Rainer Alt

Proceedings of the International Conference on Web Intelligence, 2017

Characterizing mention mismatching problems for improving recognition results.

Jean Carlos Oliveira de Abreu, Renato Fileto, Axel-Cyrille Ngonga Ngomo, Michael Röder, Matthias Wittwer, Horacio Saggion

Proceedings of the 19th International Conference on Information Integration and Web-based Applications & Services, 2017

Customer Context and Social CRM: A Literature Review and Research Agenda.

Matthias Wittwer, Olaf Reinhold, Rainer Alt

Proceedings of the 30th Bled eConference: Digital Transformation, 2017

2016

Social Media Analytics in Social CRM - Towards a Research Agenda.

Matthias Wittwer, Olaf Reinhold, Rainer Alt

Proceedings of the 29th Bled eConference: Digital Economy, 2016

Social Media Analytics Using Business Intelligence and Social Media Tools - Differences and Implications.

Matthias Wittwer, Olaf Reinhold, Rainer Alt, Finn Jessen, Richard Stüber

Proceedings of the Business Information Systems Workshops, 2016

Exploring Context from the Consumer Perspective: Insights from eBusiness and Health Care.

Olaf Reinhold, Matthias Wittwer, Rainer Alt, Toralf Kirsten, Wieland Kiess

Proceedings of the Business Information Systems Workshops, 2016

2014

Towards an Ontology-Based Approach for Social Media Analysis.

Rainer Alt, Matthias Wittwer

Proceedings of the 22st European Conference on Information Systems, 2014