Rainer Alt

According to our database1, Rainer Alt authored at least 176 papers between 1992 and 2021.

Collaborative distances:
  • Dijkstra number2 of four.
  • Erdős number3 of four.

Timeline

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Online presence:

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Bibliography

2021
Life Engineering.
Bus. Inf. Syst. Eng., 2021

A Conceptual Model for Assistant Platforms.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

Introduction to the Minitrack on Artificial Intelligence-based Assistants.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

Introduction to the Minitrack on Human-centricity in a Sustainable Digital Economy.
Proceedings of the 54th Hawaii International Conference on System Sciences, 2021

2020
A literature review of the current applications of machine learning and their practical implications.
Web Intell., 2020

Blockchain technology in energy markets - An interview with the European Energy Exchange.
Electron. Mark., 2020

Electronic Markets on sustainability.
Electron. Mark., 2020

Electronic Markets on business model development.
Electron. Mark., 2020

Electronic Markets on blockchain markets.
Electron. Mark., 2020

Evolution and perspectives of electronic markets.
Electron. Mark., 2020

Software-Defined Business.
Bus. Inf. Syst. Eng., 2020

Customer Data Mapping - A Method for data-driven Service Innovation.
Proceedings of the Entwicklungen, 2020

Joining Forces: Understanding Organizational Roles in Inter-organizational Smart Service Systems Engineering.
Proceedings of the Entwicklungen, 2020

Configuration Approach for Analytical Service Models - Development and Evaluation.
Proceedings of the 22nd IEEE Conference on Business Informatics, 2020

Introduction to the Minitrack on End-user Empowerment in the Digital Age.
Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020

Assessing the Business Impact of Artificial Intelligence.
Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020

The Convergence of Distributed Ledger Technology and Artificial Intelligence: An end-to-end Reference Lending Process for Financial Services.
Proceedings of the 28th European Conference on Information Systems, 2020

How to tame the Tiger - Exploring the Means, Ends and Challenges in Smart Service Systems Engineering.
Proceedings of the 28th European Conference on Information Systems, 2020

Outsourcing of Social CRM Services in German SMEs.
Proceedings of the Business Information Systems Workshops, 2020

Internet-of-Things Marketplaces: State-of-the-Art and the Role of Distributed Ledger Technology.
Proceedings of the Business Information Systems - 23rd International Conference, 2020

Social CRM Tools: A Systematic Mapping Study.
Proceedings of the Business Information Systems Workshops, 2020

2019
Ist "Realtime" schon real?
Wirtschaftsinformatik Manag., 2019

Electronic Markets on platform competition.
Electron. Mark., 2019

Towards customer-induced service orchestration - requirements for the next step of customer orientation.
Electron. Mark., 2019

Smart services: The move to customer orientation.
Electron. Mark., 2019

Electronic Markets on digital transformation methodologies.
Electron. Mark., 2019

How IT-Related Financial Innovation Influences Bank Risk-Taking: Results from an Empirical Analysis of Patent Applications.
Proceedings of the 21st IEEE Conference on Business Informatics, 2019

The Role of Social CRM in Social Information Systems: Findings from Four Case Studies.
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019

The Role of Cross-Domain Use Cases in IoT - A Case Analysis.
Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019

Defining and Delimitating Distributed Ledger Technology: Results of a Structured Literature Analysis.
Proceedings of the Business Process Management: Blockchain and Central and Eastern Europe Forum, 2019

Social CRM Services in Digital Marketing Agencies: A Preliminary Study on Service Offerings in Germany.
Proceedings of the Business Information Systems Workshops, 2019

2018
Electronic Markets on networked media.
Electron. Mark., 2018

FinTech and the transformation of the financial industry.
Electron. Mark., 2018

Electronic Markets on digitalization.
Electron. Mark., 2018

Electronic Markets and current general research.
Electron. Mark., 2018

A Semantic BI Process for Detecting and Analyzing Mentions of Interest for a Domain in Tweets.
Proceedings of the 24th Brazilian Symposium on Multimedia and the Web, 2018

Social CRM from the Customer Perspective: A Preliminary Analysis of Differences between Brazilian and German Users.
Proceedings of the 2018 IEEE/WIC/ACM International Conference on Web Intelligence, 2018

Current Applications of Machine Learning Techniques in CRM: A Literature Review and Practical Implications.
Proceedings of the 2018 IEEE/WIC/ACM International Conference on Web Intelligence, 2018

Social CRM in Digital Marketing Agencies: An Extensive Classification of Services.
Proceedings of the 2018 IEEE/WIC/ACM International Conference on Web Intelligence, 2018

An Approach for Customer-Centered Smart Service Innovation Based on Customer Data Management.
Proceedings of the Exploring Service Science - 9th International Conference, 2018

Introduction to the Minitrack on Social Information Systems.
Proceedings of the 51st Hawaii International Conference on System Sciences, 2018

2017
Innovationsorientiertes IT-Management - Eine Fallstudie zur DevOps-Umsetzung bei T‑Systems MMS.
HMD Prax. Wirtsch., 2017

Design options for supply chain visibility services: learnings from three EPCIS implementations.
Electron. Mark., 2017

Electronic Markets on big data services.
Electron. Mark., 2017

Electronic Markets on the media industry.
Electron. Mark., 2017

Electronic markets on transaction costs.
Electron. Mark., 2017

Electronic Markets on academic supply chains.
Electron. Mark., 2017

Capturing customer context from social media: mapping social media API and CRM profile data.
Proceedings of the International Conference on Web Intelligence, 2017

Improving relationship management in universities with sentiment analysis and topic modeling of social media channels: learnings from UFPA.
Proceedings of the International Conference on Web Intelligence, 2017

Towards Genuine Virtual Collaboration: Designing the Use of Mobile Remote Presence in Offshore-Outsourced Projects.
Proceedings of the 50th Hawaii International Conference on System Sciences, 2017

A Process-Oriented Model to Business Value - the Case of Real-Time IT Infrastructures.
Proceedings of the 50th Hawaii International Conference on System Sciences, 2017

Customer Context and Social CRM: A Literature Review and Research Agenda.
Proceedings of the 30th Bled eConference: Digital Transformation, 2017

2016
Fintech - Umbruch der Finanzbranche durch IT.
Wirtschaftsinformatik Manag., 2016

Electronic Markets on electronic markets in education.
Electron. Mark., 2016

Electronic Markets on the impact factor.
Electron. Mark., 2016

Electronic Markets on self-archiving.
Electron. Mark., 2016

Electronic Markets on customer-orientation.
Electron. Mark., 2016

Sharing Economy.
Bus. Inf. Syst. Eng., 2016

Social Media Analytics in Social CRM - Towards a Research Agenda.
Proceedings of the 29th Bled eConference: Digital Economy, 2016

Tablets Penetrate the Customer Advisory Process: A Case from a Swiss Private Bank.
Proceedings of the 29th Bled eConference: Digital Economy, 2016

Privacy Awareness in Mobile Business: How Mobile OS and Apps Support Transparency in the Use of Personal Data.
Proceedings of the 29th Bled eConference: Digital Economy, 2016

Social Media Analytics Using Business Intelligence and Social Media Tools - Differences and Implications.
Proceedings of the Business Information Systems Workshops, 2016

Exploring Context from the Consumer Perspective: Insights from eBusiness and Health Care.
Proceedings of the Business Information Systems Workshops, 2016

Risk-Aware Pricing of B2B Services: Approach, Realization and Application to a Payments Transaction Processing Service.
Proceedings of the Business Information Systems - 19th International Conference, 2016

2015
Network Management and Service Systems: The Case of German and Swiss Banks.
Inf. Resour. Manag. J., 2015

Gamifizierung mit BPMN.
HMD Prax. Wirtsch., 2015

Editorial 25/3: Electronic Markets on ecosystems and tourism.
Electron. Mark., 2015

Editorial 25/4: Electronic Markets on reviewing.
Electron. Mark., 2015

Editorial 25/2: Electronic Markets and privacy.
Electron. Mark., 2015

Editorial 25/1: 25 years of electronic markets.
Electron. Mark., 2015

Hybrid Customer Interaction.
Bus. Inf. Syst. Eng., 2015

Increasing Intranet Usage through Gamification - Insights from an Experiment in the Banking Industry.
Proceedings of the 48th Hawaii International Conference on System Sciences, 2015

2014
Status of business model and electronic market research: An interview with Alexander Osterwalder.
Electron. Mark., 2014

Status of business model and electronic market research: An interview with Paul Timmers.
Electron. Mark., 2014

Editorial 24/4: Electronic markets and business models.
Electron. Mark., 2014

Editorial 24/3: Electronic Markets and general research.
Electron. Mark., 2014

Editorial 24/2: Electronic Markets and journal sections.
Electron. Mark., 2014

Editorial 24/1: Electronic Markets and practice-orientation.
Electron. Mark., 2014

Electronic market research and the impact of consumerization: An interview with Hubert Österle.
Electron. Mark., 2014

Towards an Ontology-Based Approach for Social Media Analysis.
Proceedings of the 22st European Conference on Information Systems, 2014

Design and Value of Service-Oriented Technologies for Smart Business Networking.
Proceedings of the 22st European Conference on Information Systems, 2014

Realizing Value From Tablet-Supported Customer Advisory: Cases From the Banking Industry.
Proceedings of the 27th Bled eConference: eEcosystems, 2014

2013
Electronic Markets and conference contributions.
Electron. Mark., 2013

Electronic Markets on Internet marketing.
Electron. Mark., 2013

Editorial 23/1.
Electron. Mark., 2013

Editorial 23/2.
Electron. Mark., 2013

Service Lifecycle Management.
Bus. Inf. Syst. Eng., 2013

In-Memory basierte Real-Time Supply Chain Planung.
Proceedings of the 11. Internationale Tagung Wirtschaftsinformatik, 2013

Real-Time or Near Real-Time? - Towards a Real-Time Assessment Model.
Proceedings of the International Conference on Information Systems, 2013

Modellierungswerkzeuge zur Abbildung der Standardisierung und Individualisierung bei Hochschulprozessen.
Proceedings of the 43. Jahrestagung der Gesellschaft für Informatik, 2013

Anforderungen an das In-Memory-Data-Management als Schritt zum Echtzeitunternehmen.
Proceedings of the 43. Jahrestagung der Gesellschaft für Informatik, 2013

Enhancing Soa With Service Lifecycle Management - Towards A Functional Reference Model.
Proceedings of the 21st European Conference on Information Systems, 2013

How Companies are Implementing Social Customer Relationship Management: Insights From Two Case Studies.
Proceedings of the 26th Bled eConference: eTrust: eInnovation: Challenges and Impacts for Individuals, 2013

Supporting Service Management with Graph-based Service System Visualization, Manipulation and Analysis.
Proceedings of the 19th Americas Conference on Information Systems, 2013

Enhancing Service Lifecycle Management - Costing as Part of Service Descriptions.
Proceedings of the 19th Americas Conference on Information Systems, 2013

2012
Social-Customer-Relationship-Management (Social-CRM) - Anwendung und Technologie.
Wirtsch., 2012

Manifest - Kundeninduzierte Orchestrierung komplexer Dienstleistungen - Gestaltung eines Paradigmenwechsels.
Inform. Spektrum, 2012

Banking in the Internet and mobile era.
Electron. Mark., 2012

The rise of customer-oriented banking - electronic markets are paving the way for change in the financial industry.
Electron. Mark., 2012

Editorial 22/2.
Electron. Mark., 2012

Editorial 22/1.
Electron. Mark., 2012

Editorial 22/4.
Electron. Mark., 2012

Editorial 22/3.
Electron. Mark., 2012

Social Customer Relationship Management (Social CRM) - Application and Technology.
Bus. Inf. Syst. Eng., 2012

Changing Concepts in Human-Computer-Interaction in Real-time Enterprise Systems - Introducing a Concept for Intuitive Decision Support in SCM Scenarios.
Proceedings of the ICEIS 2012 - Proceedings of the 14th International Conference on Enterprise Information Systems, Volume 1, Wroclaw, Poland, 28 June, 2012

Business Engineering bei der Einführung von Campus-Management-Systemen - Herausforderungen und Potenziale.
Proceedings of the 57. Jahrestagung der Deutschen Gesellschaft für Medizinische Informatik, Biometrie und Epidemiologie, 42. Jahrestagung der Gesellschaft für Informatik, Was bewegt uns in der/die Zukunft?, 2012

Transformation towards Customer-Oriented Service Architectures in the Financial Industry.
Proceedings of the 20th European Conference on Information Systems, 2012

Towards customer-oriented electronic markets - A survey among digital natives in the financial industry.
Proceedings of the 25th Bled eConference: eTrust: eDependability: Reliable and Trustworthy eStructures, 2012

Social Customer Relationship Management: State of the Art and Learnings from Current Projects.
Proceedings of the 25th Bled eConference: eTrust: eDependability: Reliable and Trustworthy eStructures, 2012

A framework for assessing Web 2.0 customer interaction maturity: The case of the banking industry.
Proceedings of the 25th Bled eConference: eTrust: eDependability: Reliable and Trustworthy eStructures, 2012

2011
Überbetriebliches Service Lifecycle Management.
HMD Prax. Wirtsch., 2011

Datenschutz im Callcenter.
HMD Prax. Wirtsch., 2011

Editorial 21/1.
Electron. Mark., 2011

Editorial 21/2.
Electron. Mark., 2011

Twenty years of electronic markets research - looking backwards towards the future.
Electron. Mark., 2011

Service-based Integration of IT-Innovations in Customer-Bank-Interaction.
Proceedings of the 10. Internationale Tagung Wirtschaftsinformatik, 2011

Integrierende geschäftsorientierte Servicearchitektur am Beispiel des Bankenbereichs.
Proceedings of the 10. Internationale Tagung Wirtschaftsinformatik, 2011

Towards an Interdisciplinary View on Service Science - The Case of the Financial Services Industry.
Proceedings of the Federated Conference on Computer Science and Information Systems, 2011

Web 2.0 applications in private banking - classification, potentials, and application fields.
Proceedings of the 19th European Conference on Information Systems, 2011

Analytical Social CRM: Concept and Tool Support.
Proceedings of the 24th Bled eConference: eFuture Creating Solutions for the Individual, 2011

2010
Neue Wege zum Kunden - Innovationen in der Kunde-Bank-Interaktion.
Wirtschaftsinformatik Manag., 2010

Service-orientation in electronic markets.
Electron. Mark., 2010

Campus Management System.
Bus. Inf. Syst. Eng., 2010

Value Chain Cockpit auf Basis betrieblicher Anwendungssysteme.
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2010

Ansatz zur integrierten Gestaltung und Bewertung am Beispiel des Financial Sourcing.
Proceedings of the Multikonferenz Wirtschaftsinformatik, 2010

The Impact of Service-Oriented Architecture on Business Networkability.
Proceedings of the 18th European Conference on Information Systems, 2010

Design Options for Service Directories in Business Networks.
Proceedings of the 18th European Conference on Information Systems, 2010

Service-oriented Supply Chain Event Management - A Case Study from the Fashion Industry.
Proceedings of the INFORMATIK 2010 - Business Process and Service Science - Proceedings of ISSS and BPSC, September 27, 2010

A Framework for the Design of Service Maps.
Proceedings of the Sustainable IT Collaboration Around the Globe. 16th Americas Conference on Information Systems, 2010

2009
Anwendungspotenziale für Business Intelligence-Technologien im Call Center-Bereich.
Proceedings of the Business Services: Konzepte, 2009

Gain in Transparency versus Investment in the EPC Network - Analysis and Results of a Discrete Event Simulation Based on a Case Study in the Fashion Industry.
Proceedings of the Service-Oriented Computing. ICSOC/ServiceWave 2009 Workshops, 2009

Aligning Service Maps - A Methodological Approach from the Financial Industry.
Proceedings of the 42st Hawaii International International Conference on Systems Science (HICSS-42 2009), 2009

Enhancing Collaborative CRM with Mobile Technologies.
Proceedings of the 22nd Bled eConference: eEnablement:Facilitating an Open, 2009

Deducing Service Ownerships in Financial Networks.
Proceedings of the 15th Americas Conference on Information Systems, 2009

2008
Redesigning business networks: reference process, network and service map.
Proceedings of the 2008 ACM Symposium on Applied Computing (SAC), 2008

Usability of CRM Systems as Collaboration Infrastructures in Business Networks.
Proceedings of the 21st Bled eConference: eCollaboration: Overcoming Boundaries Through Multi-Channel Interaction, 2008

2007
Instruments for an Integrated Business Network Redesign in the Financial Industry.
Proceedings of the Enterprise Applications and Services in the Finance Industry, 2007

Networkability of Organizations and Business Networks.
Proceedings of the Fifteenth European Conference on Information Systems, 2007

Business-Driven Service Modelling - A Methodological Approach from the Finance Industry.
Proceedings of the Business Process and Services Computing: 1st International Working Conference on Business Process and Services Computing, 2007

2006
Ansätze zur Lösung der Integrationsproblematik bei Prozessportalen.
Proceedings of the Integration, Informationslogistik und Architektur, 2006

2005
Collaborative order management: toward standard solutions for interorganisational order management.
Int. J. Technol. Manag., 2005

Virtuelle Organisation - Konzept, Realität und Umsetzung.
HMD Prax. Wirtsch., 2005

Developing an integration architecture for process portals.
Eur. J. Inf. Syst., 2005

Developing customer process orientation: the case of Pharma Corp.
Bus. Process. Manag. J., 2005

2004
Enterprise application integration systems and architecture - the case of the Robert Bosch Group.
J. Enterp. Inf. Manag., 2004

Process Portals - Architecture and Integration.
Proceedings of the 37th Hawaii International Conference on System Sciences (HICSS-37 2004), 2004

Successful Practices in Customer Relationship Management.
Proceedings of the 37th Hawaii International Conference on System Sciences (HICSS-37 2004), 2004

2003
Transformation in the Pharmaceutical Industry ) Developing Customer Orientation at Pharma Corp.
Proceedings of the 16th Bled eConference: eTransformation, 2003

2002
Elektronische Marktplätze im Handels- und Konsumgüterbereich.
HMD Prax. Wirtsch., 2002

Logistik WebServices zur Unterstützung des Distributed Order Management.
Proceedings of the Mobile and Collaborative Business 2002, 2002

Integration of Electronic Services in the Execution of Business Transactions.
Proceedings of the Towards The Knowledge Society: eCommerce, 2002

Collaboration In The Consumer Product Goods Industry - Analysis Of Marketplaces.
Proceedings of the 10th European Conference on Information Systems, 2002

Evolution of Electronic Catalogs to Customer Process Portals ) A Structured Approach at ETA S.A.
Proceedings of the 15th Bled eConference: eReality: Constructing the eEconomy, 2002

2001
Customer Relationship Management in der Pharmaindustrie.
HMD Prax. Wirtsch., 2001

Strategien zum Business Networking.
HMD Prax. Wirtsch., 2001

Preface: Introduction to Special Section - Business Models.
Electron. Mark., 2001

An Engineering Approach to Develop Business Networks.
Proceedings of the Towards The E-Society: E-Commerce, 2001

Customer Relationship Management in the Pharmaceutical Industry.
Proceedings of the 34th Annual Hawaii International Conference on System Sciences (HICSS-34), 2001

Enterprise Application Integration - The Case of the Robert Bosch Group.
Proceedings of the 34th Annual Hawaii International Conference on System Sciences (HICSS-34), 2001

Healthcare Portals - Customer Centricity in the Pharmaceutical Industry.
Proceedings of the 9th European Conference on Information Systems, 2001

2000
Electronic Commerce and Supply Chain Management at ETA Fabriques d'Ebauches SA.
J. Electron. Commer. Res., 2000

Business Networking Systems: Characteristics and Lessons Learned.
Int. J. Electron. Commer., 2000

Elektronische Geschäftsabwicklung mit zwischenbetrieblichem Workflow.
HMD Prax. Wirtsch., 2000

Templates - Instruments for Standardizing ERP Systems.
Proceedings of the 33rd Annual Hawaii International Conference on System Sciences (HICSS-33), 2000

Interaction of Electronic Commerce and Supply Chain Management - Insights from 'The Swatch Group'.
Proceedings of the 33rd Annual Hawaii International Conference on System Sciences (HICSS-33), 2000

The Concept of Networkability - How to Make Companies Competitive in Business Networks.
Proceedings of the 8th European Conference on Information Systems, 2000

1999
Business Networking in the Swatch Group.
Electron. Mark., 1999

1998
Learning from Failure: The Myths and Magic of Electronic Transportation Markets.
Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences, 1998

1997
EM Editorial.
Electron. Mark., 1997

1996
EM Editorial.
Electron. Mark., 1996

1995
EM Editorial.
Electron. Mark., 1995

Handbuch Interorganisationssysteme - Anwendungen für die Waren- und Finanzlogistik.
Wirtschaftsinformatik / Business Computing, Vieweg, ISBN: 978-3-528-05498-4, 1995

1994
Electronic Coordination Mechanisms for Service Task Allocation.
Proceedings of the Transforming Organizations with Information Technology, 1994

Service task allocation as internal market.
Proceedings of the Second European Conference on Information Systems, 1994

1993
Computer Integrated Logistics.
Electron. Mark., 1993

1992
EDI und offene elektronische Märkte.
Electron. Mark., 1992


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